<html><head><style type='text/css'>p { margin: 0; }</style></head><body><div style='font-family: Verdana; font-size: 10pt; color: #000000'>Thanks for this excellent explanation Bennie. A great example of vendor support I think.<br><br>---<br>Lelio Fulgenzi, B.A.<br>Senior Analyst (CCS) * University of Guelph * Guelph, Ontario N1G 2W1<br>(519) 824-4120 x56354 (519) 767-1060 FAX (JNHN)<br>^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^<br>"Bad grammar makes me [sic]" - Tshirt<br><br><br>----- Original Message -----<br>From: "Bennie Grant" <Bennie.Grant@mettoni.com><br>To: "tanner ezell" <tanner.ezell@gmail.com>, "Michael Back" <Michael.Back@nisd.net>, cisco-voip-bounces@puck.nether.net, "Syed Khalid Ali" <syed.khalid.khursheed@gmail.com>, cisco-voip@puck.nether.net<br>Sent: Wednesday, May 27, 2009 9:44:28 AM GMT -05:00 US/Canada Eastern<br>Subject: Re: [cisco-voip] Cisco Attendant console and CCM version 7<br><br>
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<div class="Section1">
<p class="MsoPlainText"><span style="font-family: "Arial","sans-serif";">All</span></p>
<p class="MsoPlainText"><span style="font-family: "Arial","sans-serif";"> </span></p>
<p class="MsoPlainText"><span style="font-family: "Arial","sans-serif";">I thought
I'd jump in and clarify this for all of you:</span></p>
<p class="MsoPlainText"><span style="font-family: "Arial","sans-serif";"> </span></p>
<p class="MsoPlainText" style="margin-left: 0.5in; text-indent: -0.25in;"><span style="font-family: "Arial","sans-serif";"><span style="">1)<span style="font-family: "Times New Roman"; font-style: normal; font-variant: normal; font-weight: normal; font-size: 7pt; line-height: normal; font-size-adjust: none; font-stretch: normal; -x-system-font: none;"> </span></span></span><span style="font-family: "Arial","sans-serif";">The “bundled” CUAC was END
OF LIFE’d by Cisco in October 2008 (see this link <a href="http://www.cisco.com/en/US/prod/collateral/voicesw/ps6789/ps7046/ps7282/end_of_life_notice_c51-499091.html" target="_blank">http://www.cisco.com/en/US/prod/collateral/voicesw/ps6789/ps7046/ps7282/end_of_life_notice_c51-499091.html</a>)</span></p>
<p class="MsoPlainText" style="margin-left: 0.5in; text-indent: -0.25in;"><span style="font-family: "Arial","sans-serif";"><span style="">2)<span style="font-family: "Times New Roman"; font-style: normal; font-variant: normal; font-weight: normal; font-size: 7pt; line-height: normal; font-size-adjust: none; font-stretch: normal; -x-system-font: none;"> </span></span></span><span style="font-family: "Arial","sans-serif";">When CUCM v7.0 was launched the CUAC
was unbundled – as it is now end of life</span></p>
<p class="MsoPlainText" style="margin-left: 0.5in; text-indent: -0.25in;"><span style="font-family: "Arial","sans-serif";"><span style="">3)<span style="font-family: "Times New Roman"; font-style: normal; font-variant: normal; font-weight: normal; font-size: 7pt; line-height: normal; font-size-adjust: none; font-stretch: normal; -x-system-font: none;"> </span></span></span><span style="font-family: "Arial","sans-serif";">However, for a short period of time,
the CUAC was available for download from CCO. <b><u>This has now been removed
from CCO – and can no longer be downloaded</u></b></span></p>
<p class="MsoPlainText" style="margin-left: 0.5in; text-indent: -0.25in;"><span style="font-family: "Arial","sans-serif";"><span style="">4)<span style="font-family: "Times New Roman"; font-style: normal; font-variant: normal; font-weight: normal; font-size: 7pt; line-height: normal; font-size-adjust: none; font-stretch: normal; -x-system-font: none;"> </span></span></span><span style="font-family: "Arial","sans-serif";">The replacements are the Cisco Unified
Department, Business or Enterprise Attendant Consoles – or Arc Enterprise
for more complex requirements</span></p>
<p class="MsoPlainText" style="margin-left: 0.5in; text-indent: -0.25in;"><span style="font-family: "Arial","sans-serif";"><span style="">5)<span style="font-family: "Times New Roman"; font-style: normal; font-variant: normal; font-weight: normal; font-size: 7pt; line-height: normal; font-size-adjust: none; font-stretch: normal; -x-system-font: none;"> </span></span></span><span style="font-family: "Arial","sans-serif";">For customers UPGRADING to CUCM v7
from previous versions, the CUAC will still work. However, for new
installations of CUCM v7 it is not supported</span></p>
<p class="MsoPlainText" style="margin-left: 0.5in; text-indent: -0.25in;"><span style="font-family: "Arial","sans-serif";"><span style="">6)<span style="font-family: "Times New Roman"; font-style: normal; font-variant: normal; font-weight: normal; font-size: 7pt; line-height: normal; font-size-adjust: none; font-stretch: normal; -x-system-font: none;"> </span></span></span><span style="font-family: "Arial","sans-serif";">Then, with CUCM v8, the CUAC will not
function at all – at the time of moving to this CUCM version, you need to
have your Attendant Console strategy ironed out</span></p>
<p class="MsoPlainText"><span style="font-family: "Arial","sans-serif";"> </span></p>
<p class="MsoPlainText"><span style="font-family: "Arial","sans-serif";">So it will
never be bundled with CUCM v7, and it has now been removed from CCO for
downloading</span></p>
<p class="MsoPlainText"><span style="font-family: "Arial","sans-serif";"> </span></p>
<p class="MsoPlainText"><span style="font-family: "Arial","sans-serif";">Let me
know if anyone wants more clarification</span></p>
<p class="MsoPlainText"><span style="font-family: "Arial","sans-serif";"> </span></p>
<p class="MsoPlainText"><span style="font-family: "Arial","sans-serif";">Cheers</span></p>
<p class="MsoPlainText"><span style="font-family: "Arial","sans-serif";"> </span></p>
<p class="MsoPlainText"><span style="font-family: "Arial","sans-serif";">Bennie</span></p>
<p class="MsoPlainText"> </p>
<p class="MsoNormal"><b><span style="font-family: "Arial","sans-serif"; color: navy;" lang="EN-GB">Bennie Grant<br>
</span></b><i><span style="font-size: 8pt; font-family: "Arial","sans-serif"; color: navy;" lang="EN-GB">VP - Operations<br>
</span></i><b><span style="font-family: "Arial","sans-serif"; color: navy;" lang="EN-GB">Arc Solutions (International) Inc<br>
</span></b><span style="font-size: 8pt; font-family: "Arial","sans-serif"; color: navy;" lang="EN-GB">Part of the Mettoni group | </span><span lang="EN-GB"><a href="http://www.mettoni.com/" target="_blank"><span style="font-size: 8pt; font-family: "Arial","sans-serif"; color: blue;">www.mettoni.com</span></a> </span></p>
<p class="MsoPlainText"> </p>
<p class="MsoPlainText">-----Original Message-----<br>
From: cisco-voip-bounces@puck.nether.net
[mailto:cisco-voip-bounces@puck.nether.net] On Behalf Of Tanner Ezell<br>
Sent: Wednesday, May 27, 2009 9:20 AM<br>
To: Michael Back; cisco-voip-bounces@puck.nether.net; Syed Khalid Ali;
cisco-voip@puck.nether.net<br>
Subject: Re: [cisco-voip] Cisco Attendant console and CCM version 7</p>
<p class="MsoPlainText"> </p>
<p class="MsoPlainText">I don't recall the plugin being available in version 7</p>
<p class="MsoPlainText">Sent via BlackBerry from T-Mobile</p>
<p class="MsoPlainText"> </p>
<p class="MsoPlainText">-----Original Message-----</p>
<p class="MsoPlainText">From: "Michael Back"
<Michael.Back@nisd.net></p>
<p class="MsoPlainText"> </p>
<p class="MsoPlainText">Date: Wed, 27 May 2009 07:07:56 </p>
<p class="MsoPlainText">To: Syed Khalid
Ali<syed.khalid.khursheed@gmail.com>;
cisco-voip@puck.nether.net<cisco-voip@puck.nether.net></p>
<p class="MsoPlainText">Subject: Re: [cisco-voip] Cisco Attendant console and CCM
version 7</p>
<p class="MsoPlainText"> </p>
<p class="MsoPlainText"> </p>
<p class="MsoPlainText">Attendant console is still available under UCM 7.
It can be downloaded</p>
<p class="MsoPlainText">as a plugin from the CUCM Admin Console. It can
also be downloaded from</p>
<p class="MsoPlainText">Cisco's website.</p>
<p class="MsoPlainText"> </p>
<p class="MsoPlainText">MB</p>
<p class="MsoPlainText"> </p>
<p class="MsoPlainText">>>> Syed Khalid Ali
<syed.khalid.khursheed@gmail.com> 5/27/2009 6:18 AM</p>
<p class="MsoPlainText">>>> </p>
<p class="MsoPlainText">Dear all,</p>
<p class="MsoPlainText"> </p>
<p class="MsoPlainText">I was checking the data sheet form CCM 7 and they are not
bundled any</p>
<p class="MsoPlainText">more. so what is the alternative.</p>
<p class="MsoPlainText">I heard they have Enterprise Attendant Console and ARC
Console.</p>
<p class="MsoPlainText"> </p>
<p class="MsoPlainText">If we order version 6.1, do we still need to order the
console</p>
<p class="MsoPlainText">separately?</p>
<p class="MsoPlainText"> </p>
<p class="MsoPlainText">-- </p>
<p class="MsoPlainText">Thanks,</p>
<p class="MsoPlainText">Syed Khalid Ali</p>
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