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CSCsg47594 was a hot issue for a while but you have fix for that on the
CUBE router. Are you certain there is no MTP invoked otherwise?<br>
<br>
/Wes<br>
<br>
On Thursday, May 28, 2009 11:22:45 PM, Jason Aarons (US)
<a class="moz-txt-link-rfc2396E" href="mailto:jason.aarons@us.didata.com"><jason.aarons@us.didata.com></a> wrote:<br>
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<p class="MsoNormal">The customer has a Verizon Business SIP Trunk,
calls from
Telco come into SIP CUBE 3845 running 12.4(24)T and then SIP-SIP to
CallManager
7.0(2) to UCCX 7.0(1)SR1 where Cisco Agent Desktop to 7942
(G711)(SCCP42.8-4-3S). <br>
<br>
What our UCCX 7.0(1) Agents complaining of is what we called CrossTalk
(bleedover) in the old analog days….given this is all IP I don’t
see how we can have any cross talk. That maybe Verizon at backend
switch is
experiencing cross talk? <br>
<br>
Note From Supervisor; <br>
I was logged into UCCX Agent Desktop as Ready and received a call and
started
helping the customer, about 2 minutes later, both myself and the
customer whom
called me in the queue heard our hold music in the background, then
they heard
a co-worker Jon answering a call, "Thanks for call Express Parts Look
Up,
how can I help you?" <br>
<br>
<br>
<o:p></o:p></p>
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