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<DIV><SPAN class=484125916-31052009><FONT size=2
face=Arial>Hi,</FONT></SPAN></DIV>
<DIV><SPAN class=484125916-31052009><FONT size=2
face=Arial></FONT></SPAN> </DIV>
<DIV><SPAN class=484125916-31052009><FONT size=2 face=Arial>I have setup an
external billing server in UCM 7.01 via SFTP. I use freeFTPD on the billing
server to receive the CDR files. I can see the CDR agent successfully
accesses its FTP home folder and uploads files.</FONT></SPAN></DIV>
<DIV><SPAN class=484125916-31052009><FONT size=2
face=Arial></FONT></SPAN> </DIV>
<DIV><SPAN class=484125916-31052009><FONT size=2 face=Arial>However, the problem
is that it doesn't do that consistently. Sometimes it does upload the CDR file
and some other times it doesn't. Instead, it does something very strange, it
stays logged in to the SFTP server and keeps sending the same file over and
over. Sometimes it just connects and disconnects without doing anything. In
all cases I usually make a call and monitor the CDR agent
behavior.</FONT></SPAN></DIV>
<DIV><SPAN class=484125916-31052009><FONT size=2
face=Arial></FONT></SPAN> </DIV>
<DIV><SPAN class=484125916-31052009><FONT size=2
face=Arial></FONT></SPAN> </DIV>
<DIV><SPAN class=484125916-31052009><FONT size=2
face=Arial></FONT></SPAN> </DIV>
<DIV><SPAN class=484125916-31052009><FONT size=2
face=Arial></FONT></SPAN> </DIV>
<DIV><SPAN class=484125916-31052009><FONT size=2
face=Arial></FONT></SPAN> </DIV>
<DIV><SPAN class=484125916-31052009><FONT size=2 face=Arial><STRONG>Here is a
copy of the FTP daemon log:</STRONG></FONT></SPAN></DIV>
<DIV><SPAN class=484125916-31052009></SPAN><SPAN
class=484125916-31052009></SPAN><SPAN class=484125916-31052009></SPAN><SPAN
class=484125916-31052009></SPAN><SPAN class=484125916-31052009></SPAN><SPAN
class=484125916-31052009></SPAN><SPAN class=484125916-31052009></SPAN><SPAN
class=484125916-31052009></SPAN><SPAN class=484125916-31052009></SPAN><SPAN
class=484125916-31052009><FONT size=2 face=Arial></FONT></SPAN> </DIV>
<DIV><SPAN class=484125916-31052009><FONT size=2 face=Arial>05-31-2009 19:21:15
IP 192.168.1.5 SFTP connection attempt<BR>05-31-2009 19:21:15 IP 192.168.1.5
SFTP ccm7 connected<BR>05-31-2009 19:21:15 IP 192.168.1.5 SFTP ccm7 is changing
dir to / (C:\Ucm\CCM7-ISO\)<BR>05-31-2009 19:21:15 IP 192.168.1.5 SFTP ccm7 is
changing dir to /cdr\ (C:\Ucm\CCM7-ISO\cdr\\)<BR>05-31-2009 19:21:15 IP
192.168.1.5 SFTP ccm7 is listing /cdr (C:\Ucm\CCM7-ISO\cdr\)<BR>05-31-2009
19:21:15 IP 192.168.1.5 SFTP ccm7 disconnected<BR>05-31-2009 19:21:58 IP
192.168.1.5 SFTP ccm7 disconnected<BR>05-31-2009 19:22:01 IP 192.168.1.5 SFTP
connection attempt<BR>05-31-2009 19:22:01 IP 192.168.1.5 SFTP ccm7
connected<BR>05-31-2009 19:22:01 IP 192.168.1.5 SFTP ccm7 is changing dir to /
(C:\Ucm\CCM7-ISO\)<BR>05-31-2009 19:22:01 IP 192.168.1.5 SFTP ccm7 is changing
dir to /cdr\ (C:\Ucm\CCM7-ISO\cdr\\)<BR>05-31-2009 19:22:01 IP 192.168.1.5 SFTP
ccm7 is listing /cdr (C:\Ucm\CCM7-ISO\cdr\)<BR>05-31-2009 19:22:01 IP
192.168.1.5 SFTP ccm7 is listing /cdr
(C:\Ucm\CCM7-ISO\cdr\cdr_StandAloneCluster_01_200905220805_44)<BR>05-31-2009
19:22:01 IP 192.168.1.5 SFTP ccm7 is listing /cdr
(C:\Ucm\CCM7-ISO\cdr\cdr_StandAloneCluster_01_200905220805_44)<BR>05-31-2009
19:22:01 IP 192.168.1.5 SFTP ccm7 is uploading
/cdr/cdr_StandAloneCluster_01_200905220805_44
(C:\Ucm\CCM7-ISO\cdr\cdr_StandAloneCluster_01_200905220805_44)<BR>05-31-2009
19:22:01 IP 192.168.1.5 SFTP ccm7 transfer complete<BR>05-31-2009 19:26:35 IP
192.168.1.5 SFTP connection attempt<BR>05-31-2009 19:26:35 IP 192.168.1.5 SFTP
ccm7 access denied<BR>05-31-2009 19:26:35 IP 192.168.1.5 SFTP ccm7 access
denied<BR>05-31-2009 19:26:35 IP 192.168.1.5 SFTP ccm7 access
denied<BR>05-31-2009 19:26:35 IP 192.168.1.5 SFTP ccm7
disconnected<BR>05-31-2009 19:26:53 IP 192.168.1.5 SFTP connection
attempt<BR>05-31-2009 19:26:53 IP 192.168.1.5 SFTP ccm7 connected<BR>05-31-2009
19:26:53 IP 192.168.1.5 SFTP ccm7 is changing dir to /
(C:\Ucm\CCM7-ISO\)<BR>05-31-2009 19:26:53 IP 192.168.1.5 SFTP ccm7 is changing
dir to /\cdr\ (C:\Ucm\CCM7-ISO\\cdr\\)<BR>05-31-2009 19:26:53 IP 192.168.1.5
SFTP ccm7 is listing /cdr (C:\Ucm\CCM7-ISO\cdr\)<BR>05-31-2009 19:26:53 IP
192.168.1.5 SFTP ccm7 disconnected<BR>05-31-2009 19:27:09 IP 192.168.1.5 SFTP
ccm7 disconnected<BR>05-31-2009 19:27:13 IP 192.168.1.5 SFTP connection
attempt<BR>05-31-2009 19:27:13 IP 192.168.1.5 SFTP ccm7 connected<BR>05-31-2009
19:27:13 IP 192.168.1.5 SFTP ccm7 is changing dir to /
(C:\Ucm\CCM7-ISO\)<BR>05-31-2009 19:29:47 IP 192.168.1.5 SFTP ccm7
disconnected<BR>05-31-2009 19:29:51 IP 192.168.1.5 SFTP connection
attempt<BR>05-31-2009 19:29:51 IP 192.168.1.5 SFTP ccm7 connected<BR>05-31-2009
19:29:51 IP 192.168.1.5 SFTP ccm7 is changing dir to /
(C:\Ucm\CCM7-ISO\)<BR>05-31-2009 19:29:51 IP 192.168.1.5 SFTP ccm7 is changing
dir to /\cdr\ (C:\Ucm\CCM7-ISO\\cdr\\)<BR>05-31-2009 19:29:51 IP 192.168.1.5
SFTP ccm7 is listing /cdr (C:\Ucm\CCM7-ISO\cdr\)<BR>05-31-2009 19:29:51 IP
192.168.1.5 SFTP ccm7 is listing /cdr
(C:\Ucm\CCM7-ISO\cdr\cdr_StandAloneCluster_01_200905261433_166)<BR>05-31-2009
19:29:51 IP 192.168.1.5 SFTP ccm7 is listing /cdr
(C:\Ucm\CCM7-ISO\cdr\cdr_StandAloneCluster_01_200905261433_166)<BR>05-31-2009
19:29:51 IP 192.168.1.5 SFTP ccm7 is uploading
//cdr/cdr_StandAloneCluster_01_200905261433_166
(C:\Ucm\CCM7-ISO\cdr\cdr_StandAloneCluster_01_200905261433_166)<BR>05-31-2009
19:29:51 IP 192.168.1.5 SFTP ccm7 transfer complete<BR>05-31-2009 19:32:31 IP
192.168.1.5 SFTP ccm7 disconnected<BR>05-31-2009 19:32:33 IP 192.168.1.5 SFTP
connection attempt<BR>05-31-2009 19:32:34 IP 192.168.1.5 SFTP ccm7
connected<BR>05-31-2009 19:32:34 IP 192.168.1.5 SFTP ccm7 is changing dir to /
(C:\Ucm\CCM7-ISO\)<BR>05-31-2009 19:32:34 IP 192.168.1.5 SFTP ccm7 is changing
dir to /\cdr\ (C:\Ucm\CCM7-ISO\\cdr\\)<BR>05-31-2009 19:32:34 IP 192.168.1.5
SFTP ccm7 is listing /cdr (C:\Ucm\CCM7-ISO\cdr\)<BR>05-31-2009 19:32:34 IP
192.168.1.5 SFTP ccm7 is listing /cdr
(C:\Ucm\CCM7-ISO\cdr\cdr_StandAloneCluster_01_200905261433_166)<BR>05-31-2009
19:32:34 IP 192.168.1.5 SFTP ccm7 is listing /cdr
(C:\Ucm\CCM7-ISO\cdr\cdr_StandAloneCluster_01_200905261433_166)<BR>05-31-2009
19:32:34 IP 192.168.1.5 SFTP ccm7 is uploading
//cdr/cdr_StandAloneCluster_01_200905261433_166
(C:\Ucm\CCM7-ISO\cdr\cdr_StandAloneCluster_01_200905261433_166)<BR>05-31-2009
19:32:34 IP 192.168.1.5 SFTP ccm7 transfer complete<BR>05-31-2009 19:35:13 IP
192.168.1.5 SFTP ccm7 disconnected<BR>05-31-2009 19:35:16 IP 192.168.1.5 SFTP
connection attempt<BR>05-31-2009 19:35:17 IP 192.168.1.5 SFTP ccm7
connected<BR>05-31-2009 19:35:17 IP 192.168.1.5 SFTP ccm7 is changing dir to /
(C:\Ucm\CCM7-ISO\)<BR>05-31-2009 19:35:17 IP 192.168.1.5 SFTP ccm7 is changing
dir to /\cdr\ (C:\Ucm\CCM7-ISO\\cdr\\)<BR>05-31-2009 19:35:17 IP 192.168.1.5
SFTP ccm7 is listing /cdr (C:\Ucm\CCM7-ISO\cdr\)<BR>05-31-2009 19:35:17 IP
192.168.1.5 SFTP ccm7 is listing /cdr
(C:\Ucm\CCM7-ISO\cdr\cdr_StandAloneCluster_01_200905261433_166)<BR>05-31-2009
19:35:17 IP 192.168.1.5 SFTP ccm7 is listing /cdr
(C:\Ucm\CCM7-ISO\cdr\cdr_StandAloneCluster_01_200905261433_166)<BR>05-31-2009
19:35:17 IP 192.168.1.5 SFTP ccm7 is uploading
//cdr/cdr_StandAloneCluster_01_200905261433_166
(C:\Ucm\CCM7-ISO\cdr\cdr_StandAloneCluster_01_200905261433_166)<BR>05-31-2009
19:35:17 IP 192.168.1.5 SFTP ccm7 transfer complete<BR>05-31-2009 19:38:10 IP
192.168.1.5 SFTP ccm7 disconnected<BR>05-31-2009 19:38:12 IP 192.168.1.5 SFTP
connection attempt<BR>05-31-2009 19:38:12 IP 192.168.1.5 SFTP ccm7
connected<BR>05-31-2009 19:38:12 IP 192.168.1.5 SFTP ccm7 is changing dir to /
(C:\Ucm\CCM7-ISO\)<BR>05-31-2009 19:38:12 IP 192.168.1.5 SFTP ccm7 is changing
dir to /\cdr\ (C:\Ucm\CCM7-ISO\\cdr\\)<BR>05-31-2009 19:38:12 IP 192.168.1.5
SFTP ccm7 is listing /cdr (C:\Ucm\CCM7-ISO\cdr\)<BR>05-31-2009 19:38:12 IP
192.168.1.5 SFTP ccm7 is listing /cdr
(C:\Ucm\CCM7-ISO\cdr\cdr_StandAloneCluster_01_200905261433_166)<BR>05-31-2009
19:38:12 IP 192.168.1.5 SFTP ccm7 is listing /cdr
(C:\Ucm\CCM7-ISO\cdr\cdr_StandAloneCluster_01_200905261433_166)<BR>05-31-2009
19:38:12 IP 192.168.1.5 SFTP ccm7 is uploading
//cdr/cdr_StandAloneCluster_01_200905261433_166
(C:\Ucm\CCM7-ISO\cdr\cdr_StandAloneCluster_01_200905261433_166)<BR>05-31-2009
19:38:12 IP 192.168.1.5 SFTP ccm7 transfer complete<BR>05-31-2009 19:41:07 IP
192.168.1.5 SFTP ccm7 disconnected<BR>05-31-2009 19:41:11 IP 192.168.1.5 SFTP
connection attempt<BR>05-31-2009 19:41:11 IP 192.168.1.5 SFTP ccm7
connected<BR>05-31-2009 19:41:11 IP 192.168.1.5 SFTP ccm7 is changing dir to /
(C:\Ucm\CCM7-ISO\)<BR>05-31-2009 19:41:11 IP 192.168.1.5 SFTP ccm7 is changing
dir to /\cdr\ (C:\Ucm\CCM7-ISO\\cdr\\)<BR>05-31-2009 19:41:11 IP 192.168.1.5
SFTP ccm7 is listing /cdr (C:\Ucm\CCM7-ISO\cdr\)<BR>05-31-2009 19:41:11 IP
192.168.1.5 SFTP ccm7 is listing /cdr
(C:\Ucm\CCM7-ISO\cdr\cdr_StandAloneCluster_01_200905261433_166)<BR>05-31-2009
19:41:11 IP 192.168.1.5 SFTP ccm7 is listing /cdr
(C:\Ucm\CCM7-ISO\cdr\cdr_StandAloneCluster_01_200905261433_166)<BR>05-31-2009
19:41:11 IP 192.168.1.5 SFTP ccm7 is uploading
//cdr/cdr_StandAloneCluster_01_200905261433_166
(C:\Ucm\CCM7-ISO\cdr\cdr_StandAloneCluster_01_200905261433_166)<BR>05-31-2009
19:41:11 IP 192.168.1.5 SFTP ccm7 transfer complete<BR>05-31-2009 19:44:08 IP
192.168.1.5 SFTP ccm7 disconnected<BR>05-31-2009 19:44:12 IP 192.168.1.5 SFTP
connection attempt<BR>05-31-2009 19:44:12 IP 192.168.1.5 SFTP ccm7
connected<BR>05-31-2009 19:44:12 IP 192.168.1.5 SFTP ccm7 is changing dir to /
(C:\Ucm\CCM7-ISO\)<BR>05-31-2009 19:44:12 IP 192.168.1.5 SFTP ccm7 is changing
dir to /\cdr\ (C:\Ucm\CCM7-ISO\\cdr\\)<BR>05-31-2009 19:44:12 IP 192.168.1.5
SFTP ccm7 is listing /cdr (C:\Ucm\CCM7-ISO\cdr\)<BR>05-31-2009 19:44:12 IP
192.168.1.5 SFTP ccm7 is listing /cdr
(C:\Ucm\CCM7-ISO\cdr\cdr_StandAloneCluster_01_200905261433_166)<BR>05-31-2009
19:44:12 IP 192.168.1.5 SFTP ccm7 is listing /cdr
(C:\Ucm\CCM7-ISO\cdr\cdr_StandAloneCluster_01_200905261433_166)<BR>05-31-2009
19:44:12 IP 192.168.1.5 SFTP ccm7 is uploading
//cdr/cdr_StandAloneCluster_01_200905261433_166
(C:\Ucm\CCM7-ISO\cdr\cdr_StandAloneCluster_01_200905261433_166)<BR>05-31-2009
19:44:12 IP 192.168.1.5 SFTP ccm7 transfer complete<BR>05-31-2009 19:47:08 IP
192.168.1.5 SFTP ccm7 disconnected<BR>05-31-2009 19:47:11 IP 192.168.1.5 SFTP
connection attempt<BR>05-31-2009 19:47:11 IP 192.168.1.5 SFTP ccm7
connected<BR>05-31-2009 19:47:11 IP 192.168.1.5 SFTP ccm7 is changing dir to /
(C:\Ucm\CCM7-ISO\)<BR>05-31-2009 19:47:11 IP 192.168.1.5 SFTP ccm7 is changing
dir to /\cdr\ (C:\Ucm\CCM7-ISO\\cdr\\)<BR>05-31-2009 19:47:11 IP 192.168.1.5
SFTP ccm7 is listing /cdr (C:\Ucm\CCM7-ISO\cdr\)<BR>05-31-2009 19:47:11 IP
192.168.1.5 SFTP ccm7 is listing /cdr
(C:\Ucm\CCM7-ISO\cdr\cdr_StandAloneCluster_01_200905261433_166)<BR>05-31-2009
19:47:11 IP 192.168.1.5 SFTP ccm7 is listing /cdr
(C:\Ucm\CCM7-ISO\cdr\cdr_StandAloneCluster_01_200905261433_166)<BR>05-31-2009
19:47:11 IP 192.168.1.5 SFTP ccm7 is uploading
//cdr/cdr_StandAloneCluster_01_200905261433_166
(C:\Ucm\CCM7-ISO\cdr\cdr_StandAloneCluster_01_200905261433_166)<BR>05-31-2009
19:47:11 IP 192.168.1.5 SFTP ccm7 transfer complete<BR>05-31-2009 19:50:05 IP
192.168.1.5 SFTP ccm7 disconnected<BR>05-31-2009 19:50:09 IP 192.168.1.5 SFTP
connection attempt<BR>05-31-2009 19:50:09 IP 192.168.1.5 SFTP ccm7
connected<BR>05-31-2009 19:50:09 IP 192.168.1.5 SFTP ccm7 is changing dir to /
(C:\Ucm\CCM7-ISO\)<BR>05-31-2009 19:50:09 IP 192.168.1.5 SFTP ccm7 is changing
dir to /\cdr\ (C:\Ucm\CCM7-ISO\\cdr\\)<BR>05-31-2009 19:50:09 IP 192.168.1.5
SFTP ccm7 is listing /cdr (C:\Ucm\CCM7-ISO\cdr\)<BR>05-31-2009 19:50:09 IP
192.168.1.5 SFTP ccm7 is listing /cdr
(C:\Ucm\CCM7-ISO\cdr\cdr_StandAloneCluster_01_200905261433_166)<BR>05-31-2009
19:50:09 IP 192.168.1.5 SFTP ccm7 is listing /cdr
(C:\Ucm\CCM7-ISO\cdr\cdr_StandAloneCluster_01_200905261433_166)<BR>05-31-2009
19:50:09 IP 192.168.1.5 SFTP ccm7 is uploading
//cdr/cdr_StandAloneCluster_01_200905261433_166
(C:\Ucm\CCM7-ISO\cdr\cdr_StandAloneCluster_01_200905261433_166)<BR>05-31-2009
19:50:09 IP 192.168.1.5 SFTP ccm7 transfer complete<BR>05-31-2009 19:53:04 IP
192.168.1.5 SFTP ccm7 disconnected<BR>05-31-2009 19:53:08 IP 192.168.1.5 SFTP
connection attempt<BR>05-31-2009 19:53:08 IP 192.168.1.5 SFTP ccm7
connected<BR>05-31-2009 19:53:08 IP 192.168.1.5 SFTP ccm7 is changing dir to /
(C:\Ucm\CCM7-ISO\)<BR>05-31-2009 19:53:08 IP 192.168.1.5 SFTP ccm7 is changing
dir to /\cdr\ (C:\Ucm\CCM7-ISO\\cdr\\)<BR>05-31-2009 19:53:08 IP 192.168.1.5
SFTP ccm7 is listing /cdr (C:\Ucm\CCM7-ISO\cdr\)<BR>05-31-2009 19:53:08 IP
192.168.1.5 SFTP ccm7 is listing /cdr
(C:\Ucm\CCM7-ISO\cdr\cdr_StandAloneCluster_01_200905261433_166)<BR>05-31-2009
19:53:08 IP 192.168.1.5 SFTP ccm7 is listing /cdr
(C:\Ucm\CCM7-ISO\cdr\cdr_StandAloneCluster_01_200905261433_166)<BR>05-31-2009
19:53:08 IP 192.168.1.5 SFTP ccm7 is uploading
//cdr/cdr_StandAloneCluster_01_200905261433_166
(C:\Ucm\CCM7-ISO\cdr\cdr_StandAloneCluster_01_200905261433_166)<BR>05-31-2009
19:53:08 IP 192.168.1.5 SFTP ccm7 transfer
complete</FONT></SPAN></DIV></BODY></HTML>