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<div class=Section1>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>I recommend looking at the traces and seeing what CCM thinks is
happening<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'><o:p> </o:p></span></p>
<div>
<div style='border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0in 0in 0in'>
<p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span></b><span
style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>
cisco-voip-bounces@puck.nether.net [mailto:cisco-voip-bounces@puck.nether.net] <b>On
Behalf Of </b>Nick<br>
<b>Sent:</b> Sunday, May 31, 2009 12:09 PM<br>
<b>To:</b> cisco-voip@puck.nether.net<br>
<b>Subject:</b> [cisco-voip] Strange UCM CDR Agent Behavior<o:p></o:p></span></p>
</div>
</div>
<p class=MsoNormal><o:p> </o:p></p>
<div>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>Hi,</span><o:p></o:p></p>
</div>
<div>
<p class=MsoNormal> <o:p></o:p></p>
</div>
<div>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>I
have setup an external billing server in UCM 7.01 via SFTP. I use freeFTPD on
the billing server to receive the CDR files. I can see the CDR
agent successfully accesses its FTP home folder and uploads files.</span><o:p></o:p></p>
</div>
<div>
<p class=MsoNormal> <o:p></o:p></p>
</div>
<div>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>However,
the problem is that it doesn't do that consistently. Sometimes it does upload
the CDR file and some other times it doesn't. Instead, it does something very
strange, it stays logged in to the SFTP server and keeps sending the same file
over and over. Sometimes it just connects and disconnects without doing
anything. In all cases I usually make a call and monitor the CDR agent
behavior.</span><o:p></o:p></p>
</div>
<div>
<p class=MsoNormal> <o:p></o:p></p>
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<div>
<p class=MsoNormal> <o:p></o:p></p>
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<div>
<p class=MsoNormal> <o:p></o:p></p>
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<p class=MsoNormal> <o:p></o:p></p>
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<p class=MsoNormal> <o:p></o:p></p>
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<div>
<p class=MsoNormal><strong><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>Here
is a copy of the FTP daemon log:</span></strong><o:p></o:p></p>
</div>
<div>
<p class=MsoNormal> <o:p></o:p></p>
</div>
<div>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>05-31-2009
19:21:15 IP 192.168.1.5 SFTP connection attempt<br>
05-31-2009 19:21:15 IP 192.168.1.5 SFTP ccm7 connected<br>
05-31-2009 19:21:15 IP 192.168.1.5 SFTP ccm7 is changing dir to /
(C:\Ucm\CCM7-ISO\)<br>
05-31-2009 19:21:15 IP 192.168.1.5 SFTP ccm7 is changing dir to /cdr\
(C:\Ucm\CCM7-ISO\cdr\\)<br>
05-31-2009 19:21:15 IP 192.168.1.5 SFTP ccm7 is listing /cdr
(C:\Ucm\CCM7-ISO\cdr\)<br>
05-31-2009 19:21:15 IP 192.168.1.5 SFTP ccm7 disconnected<br>
05-31-2009 19:21:58 IP 192.168.1.5 SFTP ccm7 disconnected<br>
05-31-2009 19:22:01 IP 192.168.1.5 SFTP connection attempt<br>
05-31-2009 19:22:01 IP 192.168.1.5 SFTP ccm7 connected<br>
05-31-2009 19:22:01 IP 192.168.1.5 SFTP ccm7 is changing dir to /
(C:\Ucm\CCM7-ISO\)<br>
05-31-2009 19:22:01 IP 192.168.1.5 SFTP ccm7 is changing dir to /cdr\
(C:\Ucm\CCM7-ISO\cdr\\)<br>
05-31-2009 19:22:01 IP 192.168.1.5 SFTP ccm7 is listing /cdr (C:\Ucm\CCM7-ISO\cdr\)<br>
05-31-2009 19:22:01 IP 192.168.1.5 SFTP ccm7 is listing /cdr
(C:\Ucm\CCM7-ISO\cdr\cdr_StandAloneCluster_01_200905220805_44)<br>
05-31-2009 19:22:01 IP 192.168.1.5 SFTP ccm7 is listing /cdr
(C:\Ucm\CCM7-ISO\cdr\cdr_StandAloneCluster_01_200905220805_44)<br>
05-31-2009 19:22:01 IP 192.168.1.5 SFTP ccm7 is uploading
/cdr/cdr_StandAloneCluster_01_200905220805_44
(C:\Ucm\CCM7-ISO\cdr\cdr_StandAloneCluster_01_200905220805_44)<br>
05-31-2009 19:22:01 IP 192.168.1.5 SFTP ccm7 transfer complete<br>
05-31-2009 19:26:35 IP 192.168.1.5 SFTP connection attempt<br>
05-31-2009 19:26:35 IP 192.168.1.5 SFTP ccm7 access denied<br>
05-31-2009 19:26:35 IP 192.168.1.5 SFTP ccm7 access denied<br>
05-31-2009 19:26:35 IP 192.168.1.5 SFTP ccm7 access denied<br>
05-31-2009 19:26:35 IP 192.168.1.5 SFTP ccm7 disconnected<br>
05-31-2009 19:26:53 IP 192.168.1.5 SFTP connection attempt<br>
05-31-2009 19:26:53 IP 192.168.1.5 SFTP ccm7 connected<br>
05-31-2009 19:26:53 IP 192.168.1.5 SFTP ccm7 is changing dir to /
(C:\Ucm\CCM7-ISO\)<br>
05-31-2009 19:26:53 IP 192.168.1.5 SFTP ccm7 is changing dir to /\cdr\
(C:\Ucm\CCM7-ISO\\cdr\\)<br>
05-31-2009 19:26:53 IP 192.168.1.5 SFTP ccm7 is listing /cdr
(C:\Ucm\CCM7-ISO\cdr\)<br>
05-31-2009 19:26:53 IP 192.168.1.5 SFTP ccm7 disconnected<br>
05-31-2009 19:27:09 IP 192.168.1.5 SFTP ccm7 disconnected<br>
05-31-2009 19:27:13 IP 192.168.1.5 SFTP connection attempt<br>
05-31-2009 19:27:13 IP 192.168.1.5 SFTP ccm7 connected<br>
05-31-2009 19:27:13 IP 192.168.1.5 SFTP ccm7 is changing dir to /
(C:\Ucm\CCM7-ISO\)<br>
05-31-2009 19:29:47 IP 192.168.1.5 SFTP ccm7 disconnected<br>
05-31-2009 19:29:51 IP 192.168.1.5 SFTP connection attempt<br>
05-31-2009 19:29:51 IP 192.168.1.5 SFTP ccm7 connected<br>
05-31-2009 19:29:51 IP 192.168.1.5 SFTP ccm7 is changing dir to /
(C:\Ucm\CCM7-ISO\)<br>
05-31-2009 19:29:51 IP 192.168.1.5 SFTP ccm7 is changing dir to /\cdr\
(C:\Ucm\CCM7-ISO\\cdr\\)<br>
05-31-2009 19:29:51 IP 192.168.1.5 SFTP ccm7 is listing /cdr
(C:\Ucm\CCM7-ISO\cdr\)<br>
05-31-2009 19:29:51 IP 192.168.1.5 SFTP ccm7 is listing /cdr
(C:\Ucm\CCM7-ISO\cdr\cdr_StandAloneCluster_01_200905261433_166)<br>
05-31-2009 19:29:51 IP 192.168.1.5 SFTP ccm7 is listing /cdr
(C:\Ucm\CCM7-ISO\cdr\cdr_StandAloneCluster_01_200905261433_166)<br>
05-31-2009 19:29:51 IP 192.168.1.5 SFTP ccm7 is uploading
//cdr/cdr_StandAloneCluster_01_200905261433_166 (C:\Ucm\CCM7-ISO\cdr\cdr_StandAloneCluster_01_200905261433_166)<br>
05-31-2009 19:29:51 IP 192.168.1.5 SFTP ccm7 transfer complete<br>
05-31-2009 19:32:31 IP 192.168.1.5 SFTP ccm7 disconnected<br>
05-31-2009 19:32:33 IP 192.168.1.5 SFTP connection attempt<br>
05-31-2009 19:32:34 IP 192.168.1.5 SFTP ccm7 connected<br>
05-31-2009 19:32:34 IP 192.168.1.5 SFTP ccm7 is changing dir to /
(C:\Ucm\CCM7-ISO\)<br>
05-31-2009 19:32:34 IP 192.168.1.5 SFTP ccm7 is changing dir to /\cdr\
(C:\Ucm\CCM7-ISO\\cdr\\)<br>
05-31-2009 19:32:34 IP 192.168.1.5 SFTP ccm7 is listing /cdr (C:\Ucm\CCM7-ISO\cdr\)<br>
05-31-2009 19:32:34 IP 192.168.1.5 SFTP ccm7 is listing /cdr
(C:\Ucm\CCM7-ISO\cdr\cdr_StandAloneCluster_01_200905261433_166)<br>
05-31-2009 19:32:34 IP 192.168.1.5 SFTP ccm7 is listing /cdr
(C:\Ucm\CCM7-ISO\cdr\cdr_StandAloneCluster_01_200905261433_166)<br>
05-31-2009 19:32:34 IP 192.168.1.5 SFTP ccm7 is uploading
//cdr/cdr_StandAloneCluster_01_200905261433_166
(C:\Ucm\CCM7-ISO\cdr\cdr_StandAloneCluster_01_200905261433_166)<br>
05-31-2009 19:32:34 IP 192.168.1.5 SFTP ccm7 transfer complete<br>
05-31-2009 19:35:13 IP 192.168.1.5 SFTP ccm7 disconnected<br>
05-31-2009 19:35:16 IP 192.168.1.5 SFTP connection attempt<br>
05-31-2009 19:35:17 IP 192.168.1.5 SFTP ccm7 connected<br>
05-31-2009 19:35:17 IP 192.168.1.5 SFTP ccm7 is changing dir to /
(C:\Ucm\CCM7-ISO\)<br>
05-31-2009 19:35:17 IP 192.168.1.5 SFTP ccm7 is changing dir to /\cdr\
(C:\Ucm\CCM7-ISO\\cdr\\)<br>
05-31-2009 19:35:17 IP 192.168.1.5 SFTP ccm7 is listing /cdr
(C:\Ucm\CCM7-ISO\cdr\)<br>
05-31-2009 19:35:17 IP 192.168.1.5 SFTP ccm7 is listing /cdr
(C:\Ucm\CCM7-ISO\cdr\cdr_StandAloneCluster_01_200905261433_166)<br>
05-31-2009 19:35:17 IP 192.168.1.5 SFTP ccm7 is listing /cdr
(C:\Ucm\CCM7-ISO\cdr\cdr_StandAloneCluster_01_200905261433_166)<br>
05-31-2009 19:35:17 IP 192.168.1.5 SFTP ccm7 is uploading
//cdr/cdr_StandAloneCluster_01_200905261433_166
(C:\Ucm\CCM7-ISO\cdr\cdr_StandAloneCluster_01_200905261433_166)<br>
05-31-2009 19:35:17 IP 192.168.1.5 SFTP ccm7 transfer complete<br>
05-31-2009 19:38:10 IP 192.168.1.5 SFTP ccm7 disconnected<br>
05-31-2009 19:38:12 IP 192.168.1.5 SFTP connection attempt<br>
05-31-2009 19:38:12 IP 192.168.1.5 SFTP ccm7 connected<br>
05-31-2009 19:38:12 IP 192.168.1.5 SFTP ccm7 is changing dir to /
(C:\Ucm\CCM7-ISO\)<br>
05-31-2009 19:38:12 IP 192.168.1.5 SFTP ccm7 is changing dir to /\cdr\
(C:\Ucm\CCM7-ISO\\cdr\\)<br>
05-31-2009 19:38:12 IP 192.168.1.5 SFTP ccm7 is listing /cdr
(C:\Ucm\CCM7-ISO\cdr\)<br>
05-31-2009 19:38:12 IP 192.168.1.5 SFTP ccm7 is listing /cdr
(C:\Ucm\CCM7-ISO\cdr\cdr_StandAloneCluster_01_200905261433_166)<br>
05-31-2009 19:38:12 IP 192.168.1.5 SFTP ccm7 is listing /cdr
(C:\Ucm\CCM7-ISO\cdr\cdr_StandAloneCluster_01_200905261433_166)<br>
05-31-2009 19:38:12 IP 192.168.1.5 SFTP ccm7 is uploading
//cdr/cdr_StandAloneCluster_01_200905261433_166
(C:\Ucm\CCM7-ISO\cdr\cdr_StandAloneCluster_01_200905261433_166)<br>
05-31-2009 19:38:12 IP 192.168.1.5 SFTP ccm7 transfer complete<br>
05-31-2009 19:41:07 IP 192.168.1.5 SFTP ccm7 disconnected<br>
05-31-2009 19:41:11 IP 192.168.1.5 SFTP connection attempt<br>
05-31-2009 19:41:11 IP 192.168.1.5 SFTP ccm7 connected<br>
05-31-2009 19:41:11 IP 192.168.1.5 SFTP ccm7 is changing dir to /
(C:\Ucm\CCM7-ISO\)<br>
05-31-2009 19:41:11 IP 192.168.1.5 SFTP ccm7 is changing dir to /\cdr\
(C:\Ucm\CCM7-ISO\\cdr\\)<br>
05-31-2009 19:41:11 IP 192.168.1.5 SFTP ccm7 is listing /cdr
(C:\Ucm\CCM7-ISO\cdr\)<br>
05-31-2009 19:41:11 IP 192.168.1.5 SFTP ccm7 is listing /cdr
(C:\Ucm\CCM7-ISO\cdr\cdr_StandAloneCluster_01_200905261433_166)<br>
05-31-2009 19:41:11 IP 192.168.1.5 SFTP ccm7 is listing /cdr
(C:\Ucm\CCM7-ISO\cdr\cdr_StandAloneCluster_01_200905261433_166)<br>
05-31-2009 19:41:11 IP 192.168.1.5 SFTP ccm7 is uploading
//cdr/cdr_StandAloneCluster_01_200905261433_166
(C:\Ucm\CCM7-ISO\cdr\cdr_StandAloneCluster_01_200905261433_166)<br>
05-31-2009 19:41:11 IP 192.168.1.5 SFTP ccm7 transfer complete<br>
05-31-2009 19:44:08 IP 192.168.1.5 SFTP ccm7 disconnected<br>
05-31-2009 19:44:12 IP 192.168.1.5 SFTP connection attempt<br>
05-31-2009 19:44:12 IP 192.168.1.5 SFTP ccm7 connected<br>
05-31-2009 19:44:12 IP 192.168.1.5 SFTP ccm7 is changing dir to /
(C:\Ucm\CCM7-ISO\)<br>
05-31-2009 19:44:12 IP 192.168.1.5 SFTP ccm7 is changing dir to /\cdr\
(C:\Ucm\CCM7-ISO\\cdr\\)<br>
05-31-2009 19:44:12 IP 192.168.1.5 SFTP ccm7 is listing /cdr
(C:\Ucm\CCM7-ISO\cdr\)<br>
05-31-2009 19:44:12 IP 192.168.1.5 SFTP ccm7 is listing /cdr
(C:\Ucm\CCM7-ISO\cdr\cdr_StandAloneCluster_01_200905261433_166)<br>
05-31-2009 19:44:12 IP 192.168.1.5 SFTP ccm7 is listing /cdr
(C:\Ucm\CCM7-ISO\cdr\cdr_StandAloneCluster_01_200905261433_166)<br>
05-31-2009 19:44:12 IP 192.168.1.5 SFTP ccm7 is uploading
//cdr/cdr_StandAloneCluster_01_200905261433_166
(C:\Ucm\CCM7-ISO\cdr\cdr_StandAloneCluster_01_200905261433_166)<br>
05-31-2009 19:44:12 IP 192.168.1.5 SFTP ccm7 transfer complete<br>
05-31-2009 19:47:08 IP 192.168.1.5 SFTP ccm7 disconnected<br>
05-31-2009 19:47:11 IP 192.168.1.5 SFTP connection attempt<br>
05-31-2009 19:47:11 IP 192.168.1.5 SFTP ccm7 connected<br>
05-31-2009 19:47:11 IP 192.168.1.5 SFTP ccm7 is changing dir to /
(C:\Ucm\CCM7-ISO\)<br>
05-31-2009 19:47:11 IP 192.168.1.5 SFTP ccm7 is changing dir to /\cdr\
(C:\Ucm\CCM7-ISO\\cdr\\)<br>
05-31-2009 19:47:11 IP 192.168.1.5 SFTP ccm7 is listing /cdr (C:\Ucm\CCM7-ISO\cdr\)<br>
05-31-2009 19:47:11 IP 192.168.1.5 SFTP ccm7 is listing /cdr
(C:\Ucm\CCM7-ISO\cdr\cdr_StandAloneCluster_01_200905261433_166)<br>
05-31-2009 19:47:11 IP 192.168.1.5 SFTP ccm7 is listing /cdr
(C:\Ucm\CCM7-ISO\cdr\cdr_StandAloneCluster_01_200905261433_166)<br>
05-31-2009 19:47:11 IP 192.168.1.5 SFTP ccm7 is uploading
//cdr/cdr_StandAloneCluster_01_200905261433_166
(C:\Ucm\CCM7-ISO\cdr\cdr_StandAloneCluster_01_200905261433_166)<br>
05-31-2009 19:47:11 IP 192.168.1.5 SFTP ccm7 transfer complete<br>
05-31-2009 19:50:05 IP 192.168.1.5 SFTP ccm7 disconnected<br>
05-31-2009 19:50:09 IP 192.168.1.5 SFTP connection attempt<br>
05-31-2009 19:50:09 IP 192.168.1.5 SFTP ccm7 connected<br>
05-31-2009 19:50:09 IP 192.168.1.5 SFTP ccm7 is changing dir to /
(C:\Ucm\CCM7-ISO\)<br>
05-31-2009 19:50:09 IP 192.168.1.5 SFTP ccm7 is changing dir to /\cdr\
(C:\Ucm\CCM7-ISO\\cdr\\)<br>
05-31-2009 19:50:09 IP 192.168.1.5 SFTP ccm7 is listing /cdr
(C:\Ucm\CCM7-ISO\cdr\)<br>
05-31-2009 19:50:09 IP 192.168.1.5 SFTP ccm7 is listing /cdr
(C:\Ucm\CCM7-ISO\cdr\cdr_StandAloneCluster_01_200905261433_166)<br>
05-31-2009 19:50:09 IP 192.168.1.5 SFTP ccm7 is listing /cdr
(C:\Ucm\CCM7-ISO\cdr\cdr_StandAloneCluster_01_200905261433_166)<br>
05-31-2009 19:50:09 IP 192.168.1.5 SFTP ccm7 is uploading
//cdr/cdr_StandAloneCluster_01_200905261433_166
(C:\Ucm\CCM7-ISO\cdr\cdr_StandAloneCluster_01_200905261433_166)<br>
05-31-2009 19:50:09 IP 192.168.1.5 SFTP ccm7 transfer complete<br>
05-31-2009 19:53:04 IP 192.168.1.5 SFTP ccm7 disconnected<br>
05-31-2009 19:53:08 IP 192.168.1.5 SFTP connection attempt<br>
05-31-2009 19:53:08 IP 192.168.1.5 SFTP ccm7 connected<br>
05-31-2009 19:53:08 IP 192.168.1.5 SFTP ccm7 is changing dir to /
(C:\Ucm\CCM7-ISO\)<br>
05-31-2009 19:53:08 IP 192.168.1.5 SFTP ccm7 is changing dir to /\cdr\
(C:\Ucm\CCM7-ISO\\cdr\\)<br>
05-31-2009 19:53:08 IP 192.168.1.5 SFTP ccm7 is listing /cdr
(C:\Ucm\CCM7-ISO\cdr\)<br>
05-31-2009 19:53:08 IP 192.168.1.5 SFTP ccm7 is listing /cdr
(C:\Ucm\CCM7-ISO\cdr\cdr_StandAloneCluster_01_200905261433_166)<br>
05-31-2009 19:53:08 IP 192.168.1.5 SFTP ccm7 is listing /cdr (C:\Ucm\CCM7-ISO\cdr\cdr_StandAloneCluster_01_200905261433_166)<br>
05-31-2009 19:53:08 IP 192.168.1.5 SFTP ccm7 is uploading
//cdr/cdr_StandAloneCluster_01_200905261433_166
(C:\Ucm\CCM7-ISO\cdr\cdr_StandAloneCluster_01_200905261433_166)<br>
05-31-2009 19:53:08 IP 192.168.1.5 SFTP ccm7 transfer complete</span><o:p></o:p></p>
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