<table cellspacing="0" cellpadding="0" border="0" ><tr><td valign="top" style="font: inherit;"><DIV>Dear All ,</DIV>
<DIV> </DIV>
<DIV>i have Callmanager 3.1 and i want to upgrade it to version 3.3(4) to support ip phone 7912.</DIV>
<DIV>i do the follwing:</DIV>
<DIV>1- Install the Operating System by Using Same Server Recovery and i did <FONT face=Univers-CondensedBold><FONT face=Univers-CondensedBold></DIV>
<DIV>Procedure like in tne document</DIV></FONT></FONT>
<DIV>2- install win-OS-Upgrade-K9.2000-2-6 upgrade</DIV>
<DIV>3- install OS win-OS-Upgrade-K9.2000-2-6sr8 update</DIV>
<DIV>4- install ccm 3.1(3a)</DIV>
<DIV>5- install sql 7 sp4</DIV>
<DIV>6- install ccm 3.1(4b) upgrade</DIV>
<DIV>7- i download ccm 3.3 (4) upgrade from cisco.</DIV>
<DIV>8- when i install ccm 3.3 (4) upgradei t show me error again " you are attempting to upgrade cisco callmanager 3.1(4b) to version 3.3(4) upgrades from this version of cisco callmanager require using the same-server recovery method"</DIV>
<DIV>Please help me to upgrade the ccm to support ip phone 7912.</DIV>
<DIV> </DIV>
<DIV> Best regards,</DIV>
<DIV> Hady</DIV></td></tr></table><br>