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<FONT SIZE="4"><FONT FACE="Verdana, Helvetica, Arial"><SPAN STYLE='font-size:14.0px'><B>DUH! Ol’ Dopey Me! It’s under System > Control Center > License Information (In the upper right hand corner). Let the flogging begin...<BR>
</B></SPAN></FONT></FONT><FONT FACE="Verdana, Helvetica, Arial"><FONT SIZE="2"><SPAN STYLE='font-size:10.0px'>-- <BR>
Jim Reed<BR>
Technology Wrangler<BR>
Swift Communications, Inc.<BR>
970-683-5646 (Direct)<BR>
970-683-5650 (Fax)<BR>
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On 6/5/09 9:57 AM, "Micah Bennett" <mbennett@als-xtn.com> wrote:<BR>
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</SPAN></FONT><BLOCKQUOTE><FONT COLOR="#000080"><FONT SIZE="4"><FONT FACE="Arial"><SPAN STYLE='font-size:13.0px'>Jim<BR>
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If you look under subsystems / jtapi / jtapi call control group, your system should show Number of Licensed IVR Ports.<BR>
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My understanding is that each agent license comes with 2 IVR ports. For example, I know I have 115 agent licenses and my licensed IVR ports shows 230. You should be able to devide your IVR ports in half and that is the number of licensed seat agents you have. <BR>
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I know the system (ours is premium) only supports a max of 300 IVR ports so once you get to 150 agents, you are maxed out on ports. <BR>
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I don’t know that this is a set in stone rule, but it is what our install partner explained to me.<BR>
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</SPAN></FONT><FONT COLOR="#000080"><FONT SIZE="4"><FONT FACE="Arial"><SPAN STYLE='font-size:13.0px'><B>Micah Bennett</B></SPAN></FONT></FONT><FONT FACE="Verdana, Helvetica, Arial"><SPAN STYLE='font-size:12.0px'> <BR>
</SPAN></FONT><FONT SIZE="4"><FONT FACE="Arial"><SPAN STYLE='font-size:13.0px'>Telecommunications Admin</SPAN></FONT></FONT><FONT FACE="Verdana, Helvetica, Arial"><SPAN STYLE='font-size:12.0px'> <BR>
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<FONT SIZE="4"><FONT FACE="Tahoma"><SPAN STYLE='font-size:13.0px'><B>From:</B> cisco-voip-bounces@puck.nether.net [<a href="mailto:cisco-voip-bounces@puck.nether.net]">mailto:cisco-voip-bounces@puck.nether.net]</a> <B>On Behalf Of </B>Scott Voll<BR>
<B>Sent:</B> Friday, June 05, 2009 10:45 AM<BR>
<B>To:</B> Jim Reed<BR>
<B>Cc:</B> VoIP<BR>
<B>Subject:</B> Re: [cisco-voip] License Count?<BR>
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I think you have to go back and look at your license files. They didn't have a part on appadmin for that from what I can remember.<BR>
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</SPAN></FONT><FONT SIZE="5"><FONT FACE="Times New Roman"><SPAN STYLE='font-size:16.0px'>Scott<BR>
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</SPAN></FONT><FONT SIZE="5"><FONT FACE="Times New Roman"><SPAN STYLE='font-size:16.0px'>On Fri, Jun 5, 2009 at 8:16 AM, Jim Reed <jreed@swiftnews.com> wrote:<BR>
Anyone know where in IPCC 4.x you find out how many agents you're licensed<BR>
for? Figured it would be under the system menu somewhere but haven't been<BR>
able to find it yet.<BR>
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Thank You...<BR>
--<BR>
Jim Reed<BR>
Technology Wrangler<BR>
Swift Communications, Inc.<BR>
970-683-5646 (Direct)<BR>
970-683-5650 (Fax)<BR>
<BR>
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