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<div dir="ltr"><font face="Tahoma" color="#000000" size="2">Had this problem. Found a problem with a duplicate IP address on the network the unity and another PC had the same address changed unity and it worked.</font></div>
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<div dir="ltr"><font face="tahoma" size="2">hope this helps</font></div>
<div dir="ltr"><font face="tahoma" size="2"></font> </div>
<div dir="ltr"><font face="tahoma" size="2">Adrian</font></div>
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<font face="Tahoma" size="2"><b>From:</b> cisco-voip-bounces@puck.nether.net [cisco-voip-bounces@puck.nether.net] On Behalf Of Louis Koekemoer (ZA)<br>
<b>Sent:</b> 10 June 2009 10:50 AM<br>
<b>To:</b> cisco-voip@puck.nether.net<br>
<b>Subject:</b> [cisco-voip] JTAPI login failed. Error while determining CCM version -1<br>
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<p class="MsoNormal">Hi all,</p>
<p class="MsoNormal"> </p>
<p class="MsoNormal">I’m running into a problem with Unity Express(NME Module) and CallManager 7.0.2.20000-5 I firstly upgraded the module to nme.7.0.3, and found an issue. Thought I have some mismatch in the versions, and downgraded to version nme.3.2.3, as
per table below. I still het exactly the same error. “JTAPI login failed. Error while determining CCM version -1 Do you wish to proceed?” We are running IOS c3825-ipvoicek9-mz.124-15.XZ1.bin, and I did make sure of all the Jtapi info and credentials.</p>
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<p class="MsoNormal"><img id="Picture_x0020_4" height="429" alt="cid:image001.png@01C9E87F.06DB8470" src="cid:image001.png@01C9E9B6.8C74E300" width="1208"></p>
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<p class="MsoNormal">Regards</p>
<p class="MsoNormal"> </p>
<p class="MsoNormal"><b><span style="FONT-SIZE: 10pt">Louis Koekemoer</span></b></p>
<p class="MsoNormal"><span style="FONT-SIZE: 10pt">Cisco IPT Systems Engineer</span></p>
<p class="MsoNormal"><span style="FONT-SIZE: 10pt">Dimension Data</span></p>
<p class="MsoNormal"><span style="FONT-SIZE: 10pt">Tel. +27 (11) 575 6560</span></p>
<p class="MsoNormal"><span style="FONT-SIZE: 10pt">Mob. +27 (71) 680 8790</span></p>
<p class="MsoNormal"><span style="FONT-SIZE: 10pt">Fax. +27 (11) 576 6560</span></p>
<p class="MsoNormal"><span style="FONT-SIZE: 10pt"><a href="UrlBlockedError.aspx" target="_blank">Louis.Koekemoer@za.didata.com</a></span></p>
<p class="MsoNormal"><span style="FONT-SIZE: 10pt"></span> </p>
<p class="MsoNormal"><span lang="EN-US" style="FONT-SIZE: 24pt; COLOR: green; FONT-FAMILY: Webdings">P</span><span lang="EN-US" style="COLOR: black">
</span><span lang="NL-BE" style="FONT-SIZE: 7.5pt; COLOR: green; FONT-FAMILY: 'Tahoma','sans-serif'">Before printing I think about the environment</span></p>
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<p class="MsoNormal"><span lang="EN-US" style="FONT-SIZE: 10pt; FONT-FAMILY: 'Arial','sans-serif'">For more information about Dimension Data, please go to
<u><a href="http://www.dimensiondata.com/" target="_blank">www.dimensiondata.com</a></u></span></p>
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