Don't quote me on this.... but I think it would. they way to work it is to ring the mobile phone for a predefined amount of time to avoid the VM issue. but that would be a training issue with the guys carrying the Mobiles.<div>
<br></div><div>just my 2 cents.</div><div><br></div><div>Scott<br><br><div class="gmail_quote">On Fri, Jun 12, 2009 at 7:43 AM, Granger, Simon <span dir="ltr"><<a href="mailto:simon.granger@fmglobal.com">simon.granger@fmglobal.com</a>></span> wrote:<br>
<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex;">Ryan<br>
<br>
How would voicemail on the mobile device be handled in this instance?<br>
<br>
If one of the mobiles went to voicemail, would the system see this as a successful connect?<br>
<br>
Thanks<br>
<br>
Simon<br>
<br>
<br>
Simon Granger<br>
Server Specialist<br>
<br>
FM Global<br>
1 Windsor Dials, Windsor, Berkshire, SL4 1RS, UK<br>
T: +44 (0)1753 750154<br>
F: +44 (0)1753 868700<br>
<a href="http://www.fmglobal.com" target="_blank">www.fmglobal.com</a><br>
<div><div></div><div class="h5"><br>
-----Original Message-----<br>
From: Ryan Ratliff [mailto:<a href="mailto:rratliff@cisco.com">rratliff@cisco.com</a>]<br>
Sent: 12 June 2009 14:28<br>
To: Granger, Simon<br>
Cc: '<a href="mailto:cisco-voip@puck.nether.net">cisco-voip@puck.nether.net</a>'<br>
Subject: Re: [cisco-voip] IPCC Connect 2 PSTN Calls<br>
<br>
Definitely possible with small modifications to the default aa.aef<br>
script to input the mobile numbers. The only restriction on the<br>
outbound call destination is in CUCM via partitions/CSS. Depending<br>
on the selection for redirect CSS on your IPCC port groups (in<br>
appadmin) either the inbound gateway or the CTI port's CSS will be<br>
used for the outbound call.<br>
<br>
I'm not sure what docs are out there for the scripting part. I'd<br>
start with <a href="http://cisco.com/en/US/products/sw/custcosw/ps1846/" target="_blank">http://cisco.com/en/US/products/sw/custcosw/ps1846/</a><br>
products_programming_reference_guides_list.html unless you feel<br>
brave, in which case I'd say fire up the CRS editor, load up aa.aef<br>
and start poking around.<br>
<br>
-Ryan<br>
<br>
On Jun 12, 2009, at 9:09 AM, Granger, Simon wrote:<br>
<br>
IPCC express version 4.5 are you able to receive a PSTN call via Call<br>
Manager and then route it back out to a different PSTN number.<br>
Within the scripting functionality will place call be able to do this?<br>
<br>
<br>
<br>
Following the recent Swine Pandemic our business wants to have an<br>
auto attendant that the end points are in the PSTN i.e. mobile<br>
numbers. Though they want for example options in the auto attendant<br>
to circular hunt different mobile phones. I.e. option 1 would hit a<br>
finance dept and there would be multiple agents who could receive the<br>
call. Any suggestions would be welcome.<br>
<br>
<br>
<br>
Also, does anyone have any good references for IPCC scripting?<br>
<br>
<br>
<br>
Thanks<br>
<br>
<br>
<br>
Simon<br>
<br>
<br>
Registered No. 755780 England<br>
Registered Office: FM Insurance Company Limited<br>
1 Windsor Dials, Windsor,<br>
Berkshire, UK, SL4 1RS<br>
Regulated by the Financial Services Authority.<br>
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</div></div></blockquote></div><br></div>