<html><head><style type='text/css'>p { margin: 0; }</style></head><body><div style='font-family: Verdana; font-size: 10pt; color: #000000'>OK - so it's not just me. I've seen a lot less help from the TAC with respect to replicating what we have and trying until it works then giving us the solution.<br><br>I'm seeing more of what you just presented. With a lot more "shoulda, woulda, coulda" ...<br><ul><li>try this, it should work</li><li>well, if you're running into this bug, doing this should work</li><li>etc...</li></ul>This level of confidence doesn't leave us with warm fuzzy feelings. That's for sure.<br><br><br>---<br>Lelio Fulgenzi, B.A.<br>Senior Analyst (CCS) * University of Guelph * Guelph, Ontario N1G 2W1<br>(519) 824-4120 x56354 (519) 767-1060 FAX (JNHN)<br>^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^<br>"Bad grammar makes me [sic]" - Tshirt<br><br><br>----- Original Message -----<br>From: "Jonathan Madziarczyk" <JMad@cityofevanston.org><br>To: cisco-voip@puck.nether.net<br>Sent: Tuesday, June 16, 2009 10:55:03 AM GMT -05:00 US/Canada Eastern<br>Subject: Re: [cisco-voip] CallManager call duration limit setting<br><br>
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<p class="MsoNormal"><font color="navy" size="2" face="Arial"><span style="font-size: 10pt; font-family: Arial; color: navy;">Heh, at least you get to talk to them.
This new emerging model of TAC saying “try this”, you try it and
respond 5 min later with “nope that didn’t work, what next”
followed by 24 hours of silence is getting on my nerves.</span></font></p>
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<p class="MsoNormal"><b><font size="2" face="Tahoma"><span style="font-size: 10pt; font-family: Tahoma; font-weight: bold;">From:</span></font></b><font size="2" face="Tahoma"><span style="font-size: 10pt; font-family: Tahoma;">
cisco-voip-bounces@puck.nether.net [mailto:cisco-voip-bounces@puck.nether.net] <b><span style="font-weight: bold;">On Behalf Of </span></b>Scott Voll<br>
<b><span style="font-weight: bold;">Sent:</span></b> Tuesday, June 16, 2009 9:44
AM<br>
<b><span style="font-weight: bold;">To:</span></b> Matthew Saskin<br>
<b><span style="font-weight: bold;">Cc:</span></b> cisco-voip@puck.nether.net<br>
<b><span style="font-weight: bold;">Subject:</span></b> Re: [cisco-voip]
CallManager call duration limit setting</span></font></p>
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<p class="MsoNormal"><font size="3" face="Times New Roman"><span style="font-size: 12pt;">OT:</span></font></p>
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<p class="MsoNormal"><font size="3" face="Times New Roman"><span style="font-size: 12pt;">I found out about that time limit on a TAC call. At exactly 12
hours the call dropped. =)</span></font></p>
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<p class="MsoNormal" style="margin-bottom: 12pt;"><font size="3" face="Times New Roman"><span style="font-size: 12pt;">Scott</span></font></p>
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<p class="MsoNormal"><font size="3" face="Times New Roman"><span style="font-size: 12pt;">On Tue, Jun 16, 2009 at 4:16 AM, Matthew Saskin <<a href="mailto:msaskin@gmail.com" target="_blank">msaskin@gmail.com</a>> wrote:</span></font></p>
<p class="MsoNormal"><font size="3" face="Times New Roman"><span style="font-size: 12pt;">I'm pretty sure you can't llimit duration of specific types of calls.<br>
The service parameter you found is indeed a time limit, but its<br>
applied to all calls.</span></font></p>
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<br>
On 6/16/09, Alan Su <<a href="mailto:cj.alan@gmail.com" target="_blank">cj.alan@gmail.com</a>>
wrote:<br>
> Dear All,<br>
><br>
> I would like to configure a call duration setting to limit the outbound
PSTN<br>
> call in 30 mins at most, but I can't find any related fields in router<br>
> pattern. The only thing I found is "maximum call duration" in
service<br>
> parameter but it doesn't manage the call duration limit. Does anyone know<br>
> how to implement the duration limit for outbound calls? Please kindly<br>
> advise, thanks a lot~<br>
><br>
> Regards,<br>
> Alan<br>
><br>
<br>
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<p class="MsoNormal"><font color="#888888" size="3" face="Times New Roman"><span style="font-size: 12pt; color: rgb(136, 136, 136);">--<br>
Matthew Saskin<br>
<a href="mailto:msaskin@gmail.com" target="_blank">msaskin@gmail.com</a><br>
203-253-9571<br>
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