<html><head><style type='text/css'>p { margin: 0; }</style></head><body><div style='font-family: Verdana; font-size: 10pt; color: #000000'>We do. But we usually get the same old story. They agree with you but it's all they can do. <br><br><br><br>---<br>Lelio Fulgenzi, B.A.<br>Senior Analyst (CCS) * University of Guelph * Guelph, Ontario N1G 2W1<br>(519) 824-4120 x56354 (519) 767-1060 FAX (JNHN)<br>^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^<br>"Bad grammar makes me [sic]" - Tshirt<br><br><br>----- Original Message -----<br>From: "Paul" <asobihoudai@yahoo.com><br>To: "Lelio Fulgenzi" <lelio@uoguelph.ca>, "Jonathan Madziarczyk" <JMad@cityofevanston.org><br>Cc: cisco-voip@puck.nether.net<br>Sent: Tuesday, June 16, 2009 11:04:04 AM GMT -05:00 US/Canada Eastern<br>Subject: Re: [cisco-voip] CallManager call duration limit setting<br><br><br>Welp, that's what those surveys at the closure of your cases are for. You put something specifically and factually negative on the report and you're sure to get a call back from their manager.<br><br><br><br>________________________________<br>From: Lelio Fulgenzi <lelio@uoguelph.ca><br>To: Jonathan Madziarczyk <JMad@cityofevanston.org><br>Cc: cisco-voip@puck.nether.net<br>Sent: Tuesday, June 16, 2009 10:59:13 AM<br>Subject: Re: [cisco-voip] CallManager call duration limit setting<br><br><br>OK - so it's not just me. I've seen a lot less help from the TAC with respect to replicating what we have and trying until it works then giving us the solution.<br><br>I'm seeing more of what you just presented. With a lot more "shoulda, woulda, coulda" ...<br><br> * try this, it should work<br> * well, if you're running into this bug, doing this should work<br> * etc...This level of confidence doesn't leave us with warm fuzzy feelings. That's for sure.<br><br><br>---<br>Lelio Fulgenzi, B.A.<br>Senior Analyst (CCS) * University of Guelph * Guelph, Ontario N1G 2W1<br>(519) 824-4120 x56354 (519) 767-1060 FAX (JNHN)<br>^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^<br>"Bad grammar makes me [sic]" - Tshirt<br><br><br>----- Original Message -----<br>From: "Jonathan Madziarczyk" <JMad@cityofevanston.org><br>To: cisco-voip@puck.nether.net<br>Sent: Tuesday, June 16, 2009 10:55:03 AM GMT -05:00 US/Canada Eastern<br>Subject: Re: [cisco-voip] CallManager call duration limit setting<br><br><br>Heh, at least you get to talk to them. <br>This new emerging model of TAC saying “try this”, you try it and<br>respond 5 min later with “nope that didn’t work, what next”<br>followed by 24 hours of silence is getting on my nerves.<br> <br> <br> <br><br>________________________________<br><br>From:cisco-voip-bounces@puck.nether.net [mailto:cisco-voip-bounces@puck.nether.net] On Behalf Of Scott Voll<br>Sent: Tuesday, June 16, 2009 9:44<br>AM<br>To: Matthew Saskin<br>Cc: cisco-voip@puck.nether.net<br>Subject: Re: [cisco-voip]<br>CallManager call duration limit setting<br> <br>OT:<br> <br>I found out about that time limit on a TAC call. At exactly 12<br>hours the call dropped. =)<br> <br>Scott<br>On Tue, Jun 16, 2009 at 4:16 AM, Matthew Saskin <msaskin@gmail.com> wrote:<br>I'm pretty sure you can't llimit duration of specific types of calls.<br>The service parameter you found is indeed a time limit, but its<br>applied to all calls.<br><br><br>On 6/16/09, Alan Su <cj.alan@gmail.com><br>wrote:<br>> Dear All,<br>><br>> I would like to configure a call duration setting to limit the outbound<br>PSTN<br>> call in 30 mins at most, but I can't find any related fields in router<br>> pattern. The only thing I found is "maximum call duration" in<br>service<br>> parameter but it doesn't manage the call duration limit. Does anyone know<br>> how to implement the duration limit for outbound calls? Please kindly<br>> advise, thanks a lot~<br>><br>> Regards,<br>> Alan<br>><br><br><br>--<br>Matthew Saskin<br>msaskin@gmail.com<br>203-253-9571<br>_______________________________________________<br>cisco-voip mailing list<br>cisco-voip@puck.nether.net<br>https://puck.nether.net/mailman/listinfo/cisco-voip<br> <br>_______________________________________________<br>cisco-voip mailing list<br>cisco-voip@puck.nether.net<br>https://puck.nether.net/mailman/listinfo/cisco-voip <br><br><br><br><br></div></body></html>