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Sending that message consistently definitely makes a difference.<br>
<br>
/Wes<br>
<br>
On Tuesday, June 16, 2009 11:08:44 AM, Lelio Fulgenzi
<a class="moz-txt-link-rfc2396E" href="mailto:lelio@uoguelph.ca"><lelio@uoguelph.ca></a> wrote:<br>
<blockquote
cite="mid:2122853923.193121245164924448.JavaMail.root@simcoe.cs.uoguelph.ca"
type="cite">
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<div
style="font-family: Verdana; font-size: 10pt; color: rgb(0, 0, 0);">We
do. But we usually get the same old story. They agree with you but it's
all they can do. <br>
<br>
<br>
<br>
---<br>
Lelio Fulgenzi, B.A.<br>
Senior Analyst (CCS) * University of Guelph * Guelph, Ontario N1G 2W1<br>
(519) 824-4120 x56354 (519) 767-1060 FAX (JNHN)<br>
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^<br>
"Bad grammar makes me [sic]" - Tshirt<br>
<br>
<br>
----- Original Message -----<br>
From: "Paul" <a class="moz-txt-link-rfc2396E" href="mailto:asobihoudai@yahoo.com"><asobihoudai@yahoo.com></a><br>
To: "Lelio Fulgenzi" <a class="moz-txt-link-rfc2396E" href="mailto:lelio@uoguelph.ca"><lelio@uoguelph.ca></a>, "Jonathan Madziarczyk"
<a class="moz-txt-link-rfc2396E" href="mailto:JMad@cityofevanston.org"><JMad@cityofevanston.org></a><br>
Cc: <a class="moz-txt-link-abbreviated" href="mailto:cisco-voip@puck.nether.net">cisco-voip@puck.nether.net</a><br>
Sent: Tuesday, June 16, 2009 11:04:04 AM GMT -05:00 US/Canada Eastern<br>
Subject: Re: [cisco-voip] CallManager call duration limit setting<br>
<br>
<br>
Welp, that's what those surveys at the closure of your cases are for.
You put something specifically and factually negative on the report and
you're sure to get a call back from their manager.<br>
<br>
<br>
<br>
________________________________<br>
From: Lelio Fulgenzi <a class="moz-txt-link-rfc2396E" href="mailto:lelio@uoguelph.ca"><lelio@uoguelph.ca></a><br>
To: Jonathan Madziarczyk <a class="moz-txt-link-rfc2396E" href="mailto:JMad@cityofevanston.org"><JMad@cityofevanston.org></a><br>
Cc: <a class="moz-txt-link-abbreviated" href="mailto:cisco-voip@puck.nether.net">cisco-voip@puck.nether.net</a><br>
Sent: Tuesday, June 16, 2009 10:59:13 AM<br>
Subject: Re: [cisco-voip] CallManager call duration limit setting<br>
<br>
<br>
OK - so it's not just me. I've seen a lot less help from the TAC with
respect to replicating what we have and trying until it works then
giving us the solution.<br>
<br>
I'm seeing more of what you just presented. With a lot more "shoulda,
woulda, coulda" ...<br>
<br>
* try this, it should work<br>
* well, if you're running into this bug, doing this should work<br>
* etc...This level of confidence doesn't leave us with warm fuzzy
feelings. That's for sure.<br>
<br>
<br>
---<br>
Lelio Fulgenzi, B.A.<br>
Senior Analyst (CCS) * University of Guelph * Guelph, Ontario N1G 2W1<br>
(519) 824-4120 x56354 (519) 767-1060 FAX (JNHN)<br>
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^<br>
"Bad grammar makes me [sic]" - Tshirt<br>
<br>
<br>
----- Original Message -----<br>
From: "Jonathan Madziarczyk" <a class="moz-txt-link-rfc2396E" href="mailto:JMad@cityofevanston.org"><JMad@cityofevanston.org></a><br>
To: <a class="moz-txt-link-abbreviated" href="mailto:cisco-voip@puck.nether.net">cisco-voip@puck.nether.net</a><br>
Sent: Tuesday, June 16, 2009 10:55:03 AM GMT -05:00 US/Canada Eastern<br>
Subject: Re: [cisco-voip] CallManager call duration limit setting<br>
<br>
<br>
Heh, at least you get to talk to them. <br>
This new emerging model of TAC saying “try this”, you try it and<br>
respond 5 min later with “nope that didn’t work, what next”<br>
followed by 24 hours of silence is getting on my nerves.<br>
<br>
<br>
<br>
<br>
________________________________<br>
<br>
<a class="moz-txt-link-abbreviated" href="mailto:From:cisco-voip-bounces@puck.nether.net">From:cisco-voip-bounces@puck.nether.net</a>
[<a class="moz-txt-link-freetext" href="mailto:cisco-voip-bounces@puck.nether.net">mailto:cisco-voip-bounces@puck.nether.net</a>] On Behalf Of Scott Voll<br>
Sent: Tuesday, June 16, 2009 9:44<br>
AM<br>
To: Matthew Saskin<br>
Cc: <a class="moz-txt-link-abbreviated" href="mailto:cisco-voip@puck.nether.net">cisco-voip@puck.nether.net</a><br>
Subject: Re: [cisco-voip]<br>
CallManager call duration limit setting<br>
<br>
OT:<br>
<br>
I found out about that time limit on a TAC call. At exactly 12<br>
hours the call dropped. =)<br>
<br>
Scott<br>
On Tue, Jun 16, 2009 at 4:16 AM, Matthew Saskin
<a class="moz-txt-link-rfc2396E" href="mailto:msaskin@gmail.com"><msaskin@gmail.com></a> wrote:<br>
I'm pretty sure you can't llimit duration of specific types of calls.<br>
The service parameter you found is indeed a time limit, but its<br>
applied to all calls.<br>
<br>
<br>
On 6/16/09, Alan Su <a class="moz-txt-link-rfc2396E" href="mailto:cj.alan@gmail.com"><cj.alan@gmail.com></a><br>
wrote:<br>
> Dear All,<br>
><br>
> I would like to configure a call duration setting to limit the
outbound<br>
PSTN<br>
> call in 30 mins at most, but I can't find any related fields in
router<br>
> pattern. The only thing I found is "maximum call duration" in<br>
service<br>
> parameter but it doesn't manage the call duration limit. Does
anyone know<br>
> how to implement the duration limit for outbound calls? Please
kindly<br>
> advise, thanks a lot~<br>
><br>
> Regards,<br>
> Alan<br>
><br>
<br>
<br>
--<br>
Matthew Saskin<br>
<a class="moz-txt-link-abbreviated" href="mailto:msaskin@gmail.com">msaskin@gmail.com</a><br>
203-253-9571<br>
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