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<p class=MsoNormal><span style='color:#1F497D'>Sorry let me rephrase.<o:p></o:p></span></p>
<p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p>
<p class=MsoNormal><span style='color:#1F497D'>UCCX can do this but nothing
built into call manager or Unity can initiate an outbound call like what you
are asking for. </span><span style='font-family:Wingdings;color:#1F497D'>J</span><span
style='color:#1F497D'><o:p></o:p></span></p>
<p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p>
<p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p>
<p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p>
<div>
<div style='border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0in 0in 0in'>
<p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span></b><span
style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'> Voice Noob
[mailto:voicenoob@gmail.com] <br>
<b>Sent:</b> Monday, June 22, 2009 10:23 AM<br>
<b>To:</b> 'Louis Koekemoer (ZA)'; 'cisco-voip@puck.nether.net'<br>
<b>Subject:</b> RE: [cisco-voip] CallBack<o:p></o:p></span></p>
</div>
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<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal><span style='color:#1F497D'>This is not a feature of CUCM.
IF they want to wait you can configure a directed park slot. UCCX can do
this but nothing built into call manager or Unity can initiate an outbound
call.<o:p></o:p></span></p>
<p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p>
<div>
<div style='border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0in 0in 0in'>
<p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span></b><span
style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>
cisco-voip-bounces@puck.nether.net [mailto:cisco-voip-bounces@puck.nether.net] <b>On
Behalf Of </b>Louis Koekemoer (ZA)<br>
<b>Sent:</b> Monday, June 22, 2009 10:14 AM<br>
<b>To:</b> cisco-voip@puck.nether.net<br>
<b>Subject:</b> [cisco-voip] CallBack<o:p></o:p></span></p>
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<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal><span lang=EN-ZA>I have a difficult Customer that is
demanding the following. We just installed configured CUCM 7.0(2). In a
Callback scenario as I know it, it works as follows: Caller A calls Caller B.
Caller B gets a notification that there is another call waiting, but Caller A
does not see that Caller B is busy. The customer insist they want this
functionality. On their current PABX they get a message that says dial 5 to
initiate a callback. I’m not aware of any functionality like this on
CallManager. I can give them a busy tone, but then they will have to redial to
get the option for callback, and also they will loose the functionality to call
forward busy/no answer, which they want, and is setup to forward back to the
site’s pilot point. Please can anyone give me any suggestions here?<o:p></o:p></span></p>
<p class=MsoNormal><span lang=EN-ZA><o:p> </o:p></span></p>
<p class=MsoNormal><span lang=EN-ZA><o:p> </o:p></span></p>
<p class=MsoNormal><span lang=EN-ZA><o:p> </o:p></span></p>
<p class=MsoNormal><span lang=EN-ZA>Regards<o:p></o:p></span></p>
<p class=MsoNormal><span lang=EN-ZA><o:p> </o:p></span></p>
<p class=MsoNormal><b><span lang=EN-ZA style='font-size:10.0pt'>Louis Koekemoer<o:p></o:p></span></b></p>
<p class=MsoNormal><span lang=EN-ZA style='font-size:10.0pt'>Cisco IPT Systems
Engineer<o:p></o:p></span></p>
<p class=MsoNormal><span lang=EN-ZA style='font-size:10.0pt'>Dimension Data<o:p></o:p></span></p>
<p class=MsoNormal><span lang=EN-ZA style='font-size:10.0pt'>Tel.
+27 (11) 575 6560<o:p></o:p></span></p>
<p class=MsoNormal><span lang=EN-ZA style='font-size:10.0pt'>Mob.
+27 (71) 680 8790<o:p></o:p></span></p>
<p class=MsoNormal><span lang=EN-ZA style='font-size:10.0pt'>Fax.
+27 (11) 576 6560<o:p></o:p></span></p>
<p class=MsoNormal><span lang=EN-ZA style='font-size:10.0pt'><a
href="Louis.Koekemoer@za.didata.com">Louis.Koekemoer@za.didata.com</a><o:p></o:p></span></p>
<p class=MsoNormal><span lang=EN-ZA style='font-size:10.0pt'><o:p> </o:p></span></p>
<p class=MsoNormal><span style='font-size:24.0pt;font-family:Webdings;
color:green'>P</span><span style='color:black'> </span><span lang=NL-BE
style='font-size:7.5pt;font-family:"Tahoma","sans-serif";color:green'>Before
printing I think about the environment</span><span lang=EN-ZA><o:p></o:p></span></p>
<p class=MsoNormal><span lang=EN-ZA style='font-size:10.0pt;font-family:"Arial","sans-serif"'><o:p> </o:p></span></p>
<p class=MsoNormal style='text-autospace:none'><span style='font-size:10.0pt;
font-family:"Arial","sans-serif"'>For more information about Dimension Data,
please go to <u><a href="http://www.dimensiondata.com/">www.dimensiondata.com</a></u><o:p></o:p></span></p>
<p class=MsoNormal><span lang=EN-ZA><o:p> </o:p></span></p>
<p><span lang=EN-ZA>This email and all contents are subject to the following
disclaimer:<o:p></o:p></span></p>
<p><span lang=EN-ZA>"<a
href="http://www.dimensiondata.com/emaildisclaimer.htm">http://www.dimensiondata.com/emaildisclaimer.htm</a>"<o:p></o:p></span></p>
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