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Unfortunately that is not quite the whole picture. DNA does not
gracefully identify and handle all overlap conditions which can cause
delayed routing.<br>
<br>
Overlap dial plan is most likely. However, there are other signaling
issues such as long round trip time that can caused delayed call
routing. Another cause is hunting through endpoints in a routelist or
routegroup which are partially responsive.<br>
<br>
CCM SDI and SDL traces from the involved CM servers is the best way to
identify what is introducing the delay. If you are uncomfortable
reviewing those open a TAC case and attach them. Include on the case:<br>
traces<br>
calling party number<br>
called party number<br>
approximate time of call based on phone time.<br>
phone time offset from the server<br>
<br>
<br>
/Wes<br>
<br>
<br>
On Thursday, June 25, 2009 2:16:09 PM, Jeff Ruttman
<a class="moz-txt-link-rfc2396E" href="mailto:ruttmanj@carewisc.org"><ruttmanj@carewisc.org></a> wrote:<br>
<blockquote
cite="mid:07365C3161D8D8419EE51C3834C02205B84D53@ma1-exc01.ec2802.elderc.org"
type="cite">
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<div dir="ltr" align="left"><font color="#0000ff" face="Arial"
size="2"><span class="649280617-25062009">Thanks Cristobal, Ian.</span></font></div>
<div dir="ltr" align="left"><font color="#0000ff" face="Arial"
size="2"><span class="649280617-25062009"></span></font> </div>
<div dir="ltr" align="left"><font color="#0000ff" face="Arial"
size="2"><span class="649280617-25062009">There doesn't appear to be a
dial plan problem. See below.</span></font></div>
<div dir="ltr" align="left"><font color="#0000ff" face="Arial"
size="2"><span class="649280617-25062009"></span></font> </div>
<div dir="ltr" align="left"><font color="#0000ff" face="Arial"
size="2"><span class="649280617-25062009">I'm open to changing
protocol to H.323, but I wouldn't know how to do that exactly at the
moment. And anyway as I mentioned we have an H.323 GW for each of the
sites that use Trunks and POTS. They've always had a status of
"unknown" and if you view their config, the registration is unknown. 2
of the 4 have a device name/IP address that is the same as the routers
at those sites, and the other 2 have a device name/IP address that is
the same as the IP on the FXO and FXS CCM configs on the MGCP GWs for
these sites. They are otherwise configured the same.</span></font></div>
<div dir="ltr" align="left"><font color="#0000ff" face="Arial"
size="2"><span class="649280617-25062009"></span></font> </div>
<div dir="ltr" align="left"><font color="#0000ff" face="Arial"
size="2"><span class="649280617-25062009">Are these H.323 GWs just
ornamental?? Are they doing anything? Certainly the MGCP GWs are....</span></font></div>
<div dir="ltr" align="left"><font color="#0000ff" face="Arial"
size="2"><span class="649280617-25062009"></span></font> </div>
<div dir="ltr" align="left"><font color="#0000ff" face="Arial"
size="2"><span class="649280617-25062009">I'll keep plugging away.
Little by little I'll catch on.</span></font></div>
<div dir="ltr" align="left"><font color="#0000ff" face="Arial"
size="2"><span class="649280617-25062009"></span></font> </div>
<div dir="ltr" align="left"><font color="#0000ff" face="Arial"
size="2"><span class="649280617-25062009">Thanks</span></font></div>
<div dir="ltr" align="left"><font color="#0000ff" face="Arial"
size="2"><span class="649280617-25062009">jeff</span></font></div>
<div dir="ltr" align="left"><font color="#0000ff" face="Arial"
size="2"><span class="649280617-25062009"></span></font> </div>
<div dir="ltr" align="left"><font color="#0000ff" face="Arial"
size="2"><span class="649280617-25062009">
<li class="COLLAPSING"
style="list-style-image: url(/dna/themes/VtgBlaf/tree-control-arrow-down.gif);"
child="ResultsSummary"><strong title="Results Summary">Results Summary</strong>
<ul id="ResultsSummary">
<li class="COLLAPSING"
style="list-style-image: url(/dna/themes/VtgBlaf/tree-control-arrow-up.gif);"
child="CallingPartyInfo"><strong title="Calling Party Information">Calling
Party Information</strong>
<ul id="CallingPartyInfo" style="display: none;">
<li><strong title="Calling Party">Calling Party</strong> =
5801 <br>
</li>
<li><strong title="Partition">Partition</strong> = <br>
</li>
<li><strong title="Device CSS">Device CSS</strong> = <br>
</li>
<li><strong title="Line CSS">Line CSS</strong> = MO1Phones <br>
</li>
<li><strong title="AAR Group Name">AAR Group Name</strong> = <br>
</li>
<li><strong title="AAR Calling Search Space">AAR CSS</strong>
= <br>
</li>
</ul>
</li>
<li><strong title="Dialed Digits">Dialed Digits</strong> =
92977902 </li>
<li><strong title="Match Result">Match Result</strong> =
RouteThisPattern </li>
<li class="COLLAPSING"
style="list-style-image: url(/dna/themes/VtgBlaf/tree-control-arrow-up.gif);"
child="MatchedPatternInfo"><strong title="Matched Pattern Information">Matched
Pattern Information</strong>
<ul id="MatchedPatternInfo" style="display: none;">
<li><strong title="Pattern">Pattern</strong> = 9.[2-9]XXXXXX <br>
</li>
<li><strong title="Partition">Partition</strong> = MO1Routes <br>
</li>
<li><strong title="Time Schedule">Time Schedule</strong> = <br>
</li>
</ul>
</li>
<li><strong title="Called Party Number">Called Party Number</strong>
= 92977902 </li>
<li><strong title="Time Zone">Time Zone</strong> = Central
Standard/Daylight Time </li>
<li><strong title="End Device">End Device</strong> = MO1-RL-Local
</li>
<li><strong title="Device Classification">Call Classification</strong>
= OffNet </li>
<li><strong title="InterDigit Timeout">InterDigit Timeout</strong>
= NO </li>
<li><strong title="Device Override">Device Override</strong> =
Disabled </li>
<li><strong title="Outside Dial Tone">Outside Dial Tone</strong>
= NO </li>
</ul>
</li>
</span></font></div>
<br>
<div class="OutlookMessageHeader" dir="ltr" align="left" lang="en-us">
<hr tabindex="-1"><font face="Tahoma" size="2"><b>From:</b> Cristobal
Priego [<a class="moz-txt-link-freetext" href="mailto:cristobalpriego@gmail.com">mailto:cristobalpriego@gmail.com</a>] <br>
<b>Sent:</b> Thursday, June 25, 2009 11:28 AM<br>
<b>To:</b> Ian MacKinnon<br>
<b>Cc:</b> Jeff Ruttman; cisco-voip<br>
<b>Subject:</b> Re: [cisco-voip] Slow to connect calls<br>
</font><br>
</div>
Sounds like Ian is right. you can have a dial plan problem<br>
do you have a centralized deployment? if you do, you need to be very
careful with the delay of MGCP, because this is a Master-Slave
protocol. MGCP has a dependency of callmanager, so before you can place
a call, the gw needs to talk to the CUCM to know what to do. if that's
the case I'd say the best option for you is to change your protocol to
H.323.<br>
<br>
<br>
Cris<br>
<br>
<div class="gmail_quote">2009/6/25 Ian MacKinnon <span dir="ltr"><<a
moz-do-not-send="true" href="mailto:Ian.Mackinnon@lumison.net">Ian.Mackinnon@lumison.net</a>></span><br>
<blockquote class="gmail_quote"
style="border-left: 1px solid rgb(204, 204, 204); margin: 0pt 0pt 0pt 0.8ex; padding-left: 1ex;">
<div vlink="purple" link="blue" lang="EN-GB">
<div>
<p><span style="font-size: 11pt; color: rgb(31, 73, 125);">Hi Jeff,</span></p>
<p><span style="font-size: 11pt; color: rgb(31, 73, 125);">That
sounds like a dial plan problem ie it is waiting for another digit, and
then timing out.</span></p>
<p><span style="font-size: 11pt; color: rgb(31, 73, 125);"></span> </p>
<p><span style="font-size: 11pt; color: rgb(31, 73, 125);">Can you
dial the number before hitting dial on the phone so it is all present
as opposed to lifting the handset and dialling each digit in turn?</span></p>
<p><span style="font-size: 11pt; color: rgb(31, 73, 125);"></span> </p>
<div>
<div
style="border-style: solid none none; border-color: rgb(181, 196, 223) -moz-use-text-color -moz-use-text-color; border-width: 1pt medium medium; padding: 3pt 0cm 0cm;">
<p><b><span style="font-size: 10pt;" lang="EN-US">From:</span></b><span
style="font-size: 10pt;" lang="EN-US"> <a moz-do-not-send="true"
href="mailto:cisco-voip-bounces@puck.nether.net" target="_blank">cisco-voip-bounces@puck.nether.net</a>
[mailto:<a moz-do-not-send="true"
href="mailto:cisco-voip-bounces@puck.nether.net" target="_blank">cisco-voip-bounces@puck.nether.net</a>]
<b>On Behalf Of </b>Jeff Ruttman<br>
<b>Sent:</b> 25 June 2009 14:47<br>
<b>To:</b> cisco-voip<br>
<b>Subject:</b> [cisco-voip] Slow to connect calls</span></p>
</div>
</div>
<div>
<div class="h5">
<p> </p>
<div>
<p><span style="font-size: 10pt;">Greetings,</span></p>
</div>
<div>
<p> </p>
</div>
<div>
<p><span style="font-size: 10pt;">Some of our sites have DID trunk
ports and POTS lines, and we have MGCP controlled GWs with FXS and FXO
configured. We also have for these sites H.323 GWs--which frankly I'm
not sure why or what they do.</span></p>
</div>
<div>
<p> </p>
</div>
<div>
<p><span style="font-size: 10pt;">Anyway, at one of those sites, it
takes a count of 15 or more for an outgoing call to connect. I know
some delay is expected with that setup, but that's quite a bit longer
than at our comparable sites.</span></p>
</div>
<div>
<p> </p>
</div>
<div>
<p><span style="font-size: 10pt;">Is that length of delay still
within expectations? Or is there something perhaps I can do to speed
that up?</span></p>
</div>
<div>
<p> </p>
</div>
<div>
<p><span style="font-size: 10pt;">Thanks</span></p>
</div>
<div>
<p><span style="font-size: 10pt;">jeff</span></p>
</div>
<div>
<p> </p>
</div>
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