has anyone else seen this?<div><br></div><div><p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Times New Roman","serif"">At
Tue Jun 30 13:33:32 PDT 2009 on node 10.200.102.21, the following
SyslogSeverityMatchFound events generated: SeverityMatch - Critical CTIManager:
9: Jun 30 20:33:00.934 UTC : %CCM_CTI-CTI-2-kCtiProviderCloseHeartbeatTimeout:
CTI heartbeat timeout; provider closing. App ID:Cisco CTIManager Cluster
ID:CMPUB-Cluster Node ID:CM2 Process ID:JTAPI[210]@informacast Process ID:7923
Process Name:CtiHandler</span></p><p class="MsoNormal"><span class="Apple-style-span" style="font-family: 'Times New Roman'; font-size: 16px; ">I'm running Berbee IC 6.1 and CM 6.1.2.1106. Reboots of CM cluster and Berbee have not resolved the issue. reloading the JTAPI plugin on the IC server also have not helped. Supports next step is reinstall Berbee IC. </span></p>
<p class="MsoNormal"><span class="Apple-style-span" style="font-family: 'Times New Roman'; font-size: 16px; ">Has anyone seen this problem or know what is the underlining cause. I'm getting these alerts multiple times a day.</span></p>
<p class="MsoNormal"><span class="Apple-style-span" style="font-family: 'Times New Roman'; font-size: 16px; ">TIA</span></p><p class="MsoNormal"><span class="Apple-style-span" style="font-family: 'Times New Roman'; font-size: 16px; ">Scott </span></p>
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