<html><head><style type='text/css'>p { margin: 0; }</style></head><body><div style='font-family: Verdana; font-size: 10pt; color: #000000'>If we were to turn on outbound caller ID, the internal callerID name configured on the phone would be sent to any Canadian carrier. <br><br>Not sure if that's what you were asking.<br><br>Apparently, w/ v7 and higher, there is an "ASCII" call display configuration on the DN that is used for PSTN outbound CallingID so it can be different than internal display. Haven't tested that in the least though.<br><br><br>---<br>Lelio Fulgenzi, B.A.<br>Senior Analyst (CCS) * University of Guelph * Guelph, Ontario N1G 2W1<br>(519) 824-4120 x56354 (519) 767-1060 FAX (JNHN)<br>^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^<br>"Bad grammar makes me [sic]" - Tshirt<br><br><br>----- Original Message -----<br>From: "Carlos Ortiz" <COrtiz@sscincorporated.com><br>To: "Lelio Fulgenzi" <lelio@uoguelph.ca><br>Cc: "Cisco-VoIP PuckNetherNet" <cisco-voip@puck.nether.net><br>Sent: Thursday, July 9, 2009 2:00:39 PM GMT -05:00 US/Canada Eastern<br>Subject: RE: [cisco-voip] Caller ID clarification<br><br>
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<p class="MsoNormal"><span style="color: rgb(31, 73, 125);">I think the problem in the US is
that the information is not passed from carrier to carrier consistently if at
all. Therefore if a LEC doesn’t update its database you just get the same old information.
Does the NAME and CID Number get propagated from you Call Mgr other to other carriers?</span></p>
<p class="MsoNormal"><span style="color: rgb(31, 73, 125);"> </span></p>
<p class="MsoNormal"><span style="color: rgb(31, 73, 125);"> </span></p>
<p class="MsoNormal"><span style="color: rgb(31, 73, 125);"> </span></p>
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<p class="MsoNormal"><b><span style="font-size: 10pt; font-family: "Tahoma","sans-serif";">From:</span></b><span style="font-size: 10pt; font-family: "Tahoma","sans-serif";"> Lelio Fulgenzi
[mailto:lelio@uoguelph.ca] <br>
<b>Sent:</b> Thursday, July 09, 2009 11:23 AM<br>
<b>To:</b> Carlos Ortiz<br>
<b>Cc:</b> Cisco-VoIP PuckNetherNet<br>
<b>Subject:</b> Re: [cisco-voip] Caller ID clarification</span></p>
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<p class="MsoNormal"><span style="font-size: 10pt; font-family: "Verdana","sans-serif"; color: black;">In my bit of investigation, it's the called party's LEC that does
the database lookup for the CallerID in the U.S. In Canada, it's up to the
calling party to fill that information in. Not sure why the difference exists.<br>
<br>
Basically, it's whomever updates the white pages last, or something like that.
Good luck getting it working properly.<br>
<br>
We have a hamburger franchise on campus and for the longest time, calls from
our campus to the states were coming up as this hamburger franchise. Not sure
how it got fixed, but it eventually sorted itself out. Likely because we
updated the white pages.<br>
<br>
<br>
---<br>
Lelio Fulgenzi, B.A.<br>
Senior Analyst (CCS) * University of Guelph * Guelph, Ontario N1G 2W1<br>
(519) 824-4120 x56354 (519) 767-1060 FAX (JNHN)<br>
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^<br>
"Bad grammar makes me [sic]" - Tshirt<br>
<br>
<br>
----- Original Message -----<br>
From: "Carlos Ortiz" <COrtiz@sscincorporated.com><br>
To: "Cisco-VoIP PuckNetherNet" <cisco-voip@puck.nether.net><br>
Sent: Thursday, July 9, 2009 10:35:21 AM GMT -05:00 US/Canada Eastern<br>
Subject: [cisco-voip] Caller ID clarification<br>
<br>
<br>
</span></p>
<p class="MsoNormal"><span style="color: black;">We have a business unit that wants
to send out a different caller ID name (ABC Company) from their location.
According to ATT who is the PRI provider, they will accept whatever we send to
them. I have a couple of questions:</span></p>
<p class="MsoNormal"><span style="color: black;"> </span></p>
<p class="MsoListParagraph" style="text-indent: -0.25in;"><span style="color: black;">1)</span><span style="font-size: 7pt; font-family: "Times New Roman","serif"; color: black;">
</span><span style="color: black;">Can this be done with CCM 4.1.3 and H.323
gateways? (if so - where do I configure)</span></p>
<p class="MsoListParagraph"><span style="color: black;"> </span></p>
<p class="MsoListParagraph" style="text-indent: -0.25in;"><span style="color: black;">2)</span><span style="font-size: 7pt; font-family: "Times New Roman","serif"; color: black;">
</span><span style="color: black;">From previously looking into this I understand
that Caller ID at a residence is determined by a database lookup by the Local
LEC. If that’s true, how could I get this database updated
nationwide so that when we call our clients (all over the US) they get the name
ABC company instead of the generic “Shelton, CT”.</span></p>
<p class="MsoListParagraph"><span style="color: black;"> </span></p>
<p class="MsoListParagraph"><span style="color: black;"> </span></p>
<p class="MsoNormal"><span style="color: black;">Thanks,</span></p>
<p class="MsoNormal"><span style="color: black;"> </span></p>
<p class="MsoNormal"><span style="color: black;">Carlos</span></p>
<p class="MsoNormal"><span style="font-size: 10pt; font-family: "Verdana","sans-serif"; color: black;"><br>
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