<html><head><style type='text/css'>p { margin: 0; }</style></head><body><div style='font-family: Verdana; font-size: 10pt; color: #000000'>In my bit of investigation, it's the called party's LEC that does the database lookup for the CallerID in the U.S. In Canada, it's up to the calling party to fill that information in. Not sure why the difference exists.<br><br>Basically, it's whomever updates the white pages last, or something like that. Good luck getting it working properly.<br><br>We have a hamburger franchise on campus and for the longest time, calls from our campus to the states were coming up as this hamburger franchise. Not sure how it got fixed, but it eventually sorted itself out. Likely because we updated the white pages.<br><br><br>---<br>Lelio Fulgenzi, B.A.<br>Senior Analyst (CCS) * University of Guelph * Guelph, Ontario N1G 2W1<br>(519) 824-4120 x56354 (519) 767-1060 FAX (JNHN)<br>^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^<br>"Bad grammar makes me [sic]" - Tshirt<br><br><br>----- Original Message -----<br>From: "Carlos Ortiz" <COrtiz@sscincorporated.com><br>To: "Cisco-VoIP PuckNetherNet" <cisco-voip@puck.nether.net><br>Sent: Thursday, July 9, 2009 10:35:21 AM GMT -05:00 US/Canada Eastern<br>Subject: [cisco-voip] Caller ID clarification<br><br>
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<p class="MsoNormal">We have a business unit that wants to send out a different
caller ID name (ABC Company) from their location. According to ATT who is
the PRI provider, they will accept whatever we send to them. I have a
couple of questions:</p>
<p class="MsoNormal"> </p>
<p class="MsoListParagraph" style="text-indent: -0.25in;"><span style="">1)<span style="font-family: "Times New Roman"; font-style: normal; font-variant: normal; font-weight: normal; font-size: 7pt; line-height: normal; font-size-adjust: none; font-stretch: normal; -x-system-font: none;">
</span></span>Can this be done with CCM 4.1.3 and H.323 gateways? (if
so - where do I configure)</p>
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<p class="MsoListParagraph" style="text-indent: -0.25in;"><span style="">2)<span style="font-family: "Times New Roman"; font-style: normal; font-variant: normal; font-weight: normal; font-size: 7pt; line-height: normal; font-size-adjust: none; font-stretch: normal; -x-system-font: none;">
</span></span>From previously looking into this I understand that
Caller ID at a residence is determined by a database lookup by the Local
LEC. If that’s true, how could I get this database updated nationwide
so that when we call our clients (all over the US) they get the name ABC
company instead of the generic “Shelton, CT”.</p>
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<p class="MsoListParagraph"> </p>
<p class="MsoNormal">Thanks,</p>
<p class="MsoNormal"> </p>
<p class="MsoNormal">Carlos</p>
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