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<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'><o:p> </o:p></span></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>I
saw this e-mail the other day. I too am having this issue. Was it ever resolved?<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'><o:p> </o:p></span></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>Can
a call be answered on a SCCP phone and then by hitting the “transfer” or “Direct
Transfer” to an SNR(Mobile Connect) number that when the call makes it to the
Cell phone it is the caller id of the original calling party and not the phone
the initiated the transfer?<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'><o:p> </o:p></span></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>Thank
you.<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'><o:p> </o:p></span></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>Jefferson<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'><o:p> </o:p></span></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'><o:p> </o:p></span></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'><o:p> </o:p></span></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'><o:p> </o:p></span></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'><o:p> </o:p></span></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'><o:p> </o:p></span></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'><o:p> </o:p></span></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'><br>
<b>To:</b> Voice Noob<br>
<b>Cc:</b> cisco-voip@puck.nether.net<br>
<b>Subject:</b> Re: [cisco-voip] Stop SNR on transferred calls<o:p></o:p></span></p>
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<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal style='margin-bottom:12.0pt'>How does the operator perform
the transfer now? Using the IP Phone, or using something like Attendant
Console?<br>
<br>
If using something like Attendant Console you can go to "Transfer"
instead of "Consult Transfer" and the call will be extended directly
to the destination with the original calling party CallerID.<br>
<br>
If you used Unity to transfer, then this ccm service parameter would come in
handy: Display Original Calling Number on Transfer from Cisco Unity<br>
<br>
If you can convince the operator to complete the transfer QUICKLY (as soon as
ringback is heard) then we can modify the "Delay Before Ringing Remote
Destination" parameter on the Remote Destination. If the operator has
finished transferring before we start start ringing the cell phone, then the
callerID sent out externally will be that of the original calling party.<br>
<br>
Let me know how that works for you.<br>
<br>
- Jason<br>
<br>
<o:p></o:p></p>
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<p class=MsoNormal>On Fri, Jun 19, 2009 at 3:59 PM, Voice Noob <<a
href="mailto:voicenoob@gmail.com">voicenoob@gmail.com</a>> wrote:<o:p></o:p></p>
<div>
<div>
<p><span style='font-size:11.0pt;color:#1F497D'>Yes I understand it is working
as designed and that it is doing exactly what it is suppose to do I was just
looking for an option or a setting to change. How can I try the direct
transfer? </span><o:p></o:p></p>
<p><span style='font-size:11.0pt;color:#1F497D'> </span><o:p></o:p></p>
<div style='border:none;border-top:solid windowtext 1.0pt;padding:3.0pt 0in 0in 0in;
border-color:-moz-use-text-color -moz-use-text-color'>
<p><b><span style='font-size:10.0pt'>From:</span></b><span style='font-size:
10.0pt'> Jason Burns [mailto:<a href="mailto:burns.jason@gmail.com"
target="_blank">burns.jason@gmail.com</a>] <br>
<b>Sent:</b> Friday, June 19, 2009 2:52 PM<br>
<b>To:</b> Voice Noob<br>
<b>Cc:</b> <a href="mailto:cisco-voip@puck.nether.net" target="_blank">cisco-voip@puck.nether.net</a><br>
<b>Subject:</b> Re: [cisco-voip] Stop SNR on transferred calls</span><o:p></o:p></p>
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<p> <o:p></o:p></p>
<p style='margin-bottom:12.0pt'>Would the behavior be different if the operator
used a Direct Transfer instead of a consult transfer?<br>
<br>
With a consult transfer it really is a new call to you from the operator, so
the operator's callerID is the correct info to display.<o:p></o:p></p>
<div>
<p>On Fri, Jun 19, 2009 at 9:56 AM, Voice Noob <<a
href="mailto:voicenoob@gmail.com" target="_blank">voicenoob@gmail.com</a>>
wrote:<o:p></o:p></p>
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<div>
<p>I have Single Number Reach setup and working great. The only thing I don’t
like is if someone calls the main number and the operator transfers a call to
my desk IP phone. It will ring my cell phone with the main number as the
caller-id instead of the original caller number. If the caller were to call my
DID line directly it would show their caller-id on my cell phone. Is there any
way around this? Can I stop SNR on transferred calls? I could set a deny ACL
for the operator extension but I do want her to be able to call my extension
and get my cell phone so that is not the best option. Thanks. <o:p></o:p></p>
<p> <o:p></o:p></p>
<p> <o:p></o:p></p>
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<p style='margin-bottom:12.0pt'><br>
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