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<title>RE: [cisco-voip] CUPS7 - assigning users to a Node</title>
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<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>Many thanks Andy. I do have a CCO login but when I try accessing
the below link it says I need additional entitlement level. I checked all
options I don’t know which one I missed but I still get Presence status
is Disconnecting (Pending Retry).<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'><o:p> </o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'><img width=431 height=305 id="Picture_x0020_7"
src="cid:image004.jpg@01CA03E7.802900E0"></span><span style='font-size:11.0pt;
font-family:"Calibri","sans-serif";color:#1F497D'><o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'><o:p> </o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>Thanks,<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>Kiran<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'><o:p> </o:p></span></p>
<div>
<div style='border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0cm 0cm 0cm'>
<p class=MsoNormal><b><span lang=EN-US style='font-size:10.0pt;font-family:
"Tahoma","sans-serif";color:windowtext'>From:</span></b><span lang=EN-US
style='font-size:10.0pt;font-family:"Tahoma","sans-serif";color:windowtext'>
Andy Carse [mailto:andy@carse.demon.co.uk] <br>
<b>Sent:</b> 11 July 2009 16:46<br>
<b>To:</b> Oddiraju, Kiran @ London SMC<br>
<b>Cc:</b> cisco-voip<br>
<b>Subject:</b> Re: [cisco-voip] CUPS7 - assigning users to a Node<o:p></o:p></span></p>
</div>
</div>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal>You don't appear to have configured anything on the CUP
Server.<br>
<br>
<br>
assuming you have a CCO Login<br>
<a
href="http://www.cisco.com/en/US/partner/docs/voice_ip_comm/cups/7_0/english/install_upgrade/deployment/guide/CUPdeploy.html">http://www.cisco.com/en/US/partner/docs/voice_ip_comm/cups/7_0/english/install_upgrade/deployment/guide/CUPdeploy.html</a><br>
<br>
<br>
or<br>
<br>
I can recommend the following book<br>
<br>
Deploying Cisco Unified Presence <br>
ISBN 978-0-557-03953-1<br>
<br>
the majority of the info is based on presence 6 so some of the menus have been
changed but the troubleshooting is very good.<br>
<br>
Andy<br>
<br>
Oddiraju, Kiran @ London SMC wrote: <o:p></o:p></p>
<p><span lang=EN-US style='font-family:Consolas'>Ahhhaa… looks like I
have lot of connectivity and configuration issues here… any advice?</span><o:p></o:p></p>
<p><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'><img
border=0 width=504 height=357 id="_x0000_i1025"
src="cid:image001.png@01CA03E6.B3386760"
alt="Picture (Device Independent Bitmap)"></span><o:p></o:p></p>
<p><span lang=EN-US style='font-family:Consolas'>Thanks,</span><o:p></o:p></p>
<p><span lang=EN-US style='font-family:Consolas'>Kiran</span><o:p></o:p></p>
<p><span lang=EN-US style='font-family:Consolas'>-----Original Message-----<br>
From: Ryan Ratliff [<a href="mailto:rratliff@cisco.com">mailto:rratliff@cisco.com</a>]<br>
Sent: 10 July 2009 17:12<br>
To: Oddiraju, Kiran @ London SMC<br>
Cc: Kiran Ananthpur Bacche (kbacche); cisco-voip<br>
Subject: Re: [cisco-voip] CUPS7 - assigning users to a Node</span><o:p></o:p></p>
<p><span lang=EN-US style='font-family:Consolas'>Try going to Help->Show
Server Health and look for errors. You may </span><o:p></o:p></p>
<p><span lang=EN-US style='font-family:Consolas'>have limited connectivity to
the CUPS server.</span><o:p></o:p></p>
<p><span lang=EN-US style='font-family:Consolas'>-Ryan</span><o:p></o:p></p>
<p><span lang=EN-US style='font-family:Consolas'>On Jul 10, 2009, at 12:06 PM,
Oddiraju, Kiran @ London SMC wrote:</span><o:p></o:p></p>
<p><span lang=EN-US style='font-family:Consolas'>Thanks Kiran, that worked. Now
I can login on the Personal </span><o:p></o:p></p>
<p><span lang=EN-US style='font-family:Consolas'>Communicator as well but when
I add a contact it doesn’t appear in </span><o:p></o:p></p>
<p><span lang=EN-US style='font-family:Consolas'>contacts list. At the bottom
of the windows it says Connected </span><o:p></o:p></p>
<p><span lang=EN-US style='font-family:Consolas'>(Limited). What does that
mean?</span><o:p></o:p></p>
<p class=MsoNormal style='margin-bottom:12.0pt'><o:p> </o:p></p>
<p><span lang=EN-US style='font-family:Consolas'>Thanks</span><o:p></o:p></p>
<p class=MsoNormal style='margin-bottom:12.0pt'><o:p> </o:p></p>
<p><span lang=EN-US style='font-family:Consolas'>From: Kiran Ananthpur Bacche
(kbacche) [<a href="mailto:kbacche@cisco.com">mailto:kbacche@cisco.com</a>]</span><o:p></o:p></p>
<p><span lang=EN-US style='font-family:Consolas'>Sent: 10 July 2009 16:09</span><o:p></o:p></p>
<p><span lang=EN-US style='font-family:Consolas'>To: Oddiraju, Kiran @ London
SMC; cisco-voip</span><o:p></o:p></p>
<p><span lang=EN-US style='font-family:Consolas'>Subject: RE: [cisco-voip]
CUPS7 - assigning users to a Node</span><o:p></o:p></p>
<p class=MsoNormal style='margin-bottom:12.0pt'><o:p> </o:p></p>
<p><span lang=EN-US style='font-family:Consolas'>Assign CUPS capability which
gets reflected in the column "Licensed CUP"</span><o:p></o:p></p>
<p class=MsoNormal style='margin-bottom:12.0pt'><o:p> </o:p></p>
<p><span lang=EN-US style='font-family:Consolas'>The next sync b/w CUPS and
CUCM would do the work.</span><o:p></o:p></p>
<p class=MsoNormal style='margin-bottom:12.0pt'><o:p> </o:p></p>
<p><span lang=EN-US style='font-family:Consolas'>From: <a
href="mailto:cisco-voip-bounces@puck.nether.net">cisco-voip-bounces@puck.nether.net</a>
[<a href="mailto:cisco-voip-">mailto:cisco-voip-</a> </span><o:p></o:p></p>
<p><span lang=EN-US style='font-family:Consolas'><a
href="mailto:bounces@puck.nether.net">bounces@puck.nether.net</a>] On Behalf Of
Oddiraju, Kiran @ London SMC</span><o:p></o:p></p>
<p><span lang=EN-US style='font-family:Consolas'>Sent: Friday, July 10, 2009
6:05 PM</span><o:p></o:p></p>
<p><span lang=EN-US style='font-family:Consolas'>To: cisco-voip</span><o:p></o:p></p>
<p><span lang=EN-US style='font-family:Consolas'>Subject: [cisco-voip] CUPS7 -
assigning users to a Node</span><o:p></o:p></p>
<p><span lang=EN-US style='font-family:Consolas'>Cisco Unified Communications
Manager 7.1.2a</span><o:p></o:p></p>
<p><span lang=EN-US style='font-family:Consolas'>Cisco Unified Presence 7.0.1</span><o:p></o:p></p>
<p><span lang=EN-US style='font-family:Consolas'>Microsoft AD – LDAP
integration</span><o:p></o:p></p>
<p><span lang=EN-US style='font-family:Consolas'>Platform – VMWare</span><o:p></o:p></p>
<p class=MsoNormal style='margin-bottom:12.0pt'><o:p> </o:p></p>
<p><span lang=EN-US style='font-family:Consolas'>Guys,</span><o:p></o:p></p>
<p class=MsoNormal style='margin-bottom:12.0pt'><o:p> </o:p></p>
<p><span lang=EN-US style='font-family:Consolas'>I have just installed CUPS7
and configured it in my CUCM7 </span><o:p></o:p></p>
<p><span lang=EN-US style='font-family:Consolas'>environment. I am trying to
assign users to a Node under System- </span><o:p></o:p></p>
<p><span lang=EN-US style='font-family:Consolas'> >Topology option but
I can’t see any of my CUCM7 users there. But I </span><o:p></o:p></p>
<p><span lang=EN-US style='font-family:Consolas'>can see all the users in User
managementāEnd users. What </span><o:p></o:p></p>
<p><span lang=EN-US style='font-family:Consolas'>configuration step did I miss?
License?</span><o:p></o:p></p>
<p class=MsoNormal style='margin-bottom:12.0pt'><o:p> </o:p></p>
<p><span lang=EN-US style='font-family:Consolas'><image001.png></span><o:p></o:p></p>
<p class=MsoNormal style='margin-bottom:12.0pt'><o:p> </o:p></p>
<p><span lang=EN-US style='font-family:Consolas'><image002.png></span><o:p></o:p></p>
<p class=MsoNormal style='margin-bottom:12.0pt'><o:p> </o:p></p>
<p><span lang=EN-US style='font-family:Consolas'>Many thanks,</span><o:p></o:p></p>
<p class=MsoNormal style='margin-bottom:12.0pt'><o:p> </o:p></p>
<p><span lang=EN-US style='font-family:Consolas'>Kiran</span><o:p></o:p></p>
<p><span lang=EN-US style='font-family:Consolas'>CB Richard Ellis Limited,
Registered Office: St Martin's Court, 10 </span><o:p></o:p></p>
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7HP, registered in England and Wales </span><o:p></o:p></p>
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<p><span lang=EN-US style='font-family:Consolas'>CB Richard Ellis Limited,
Registered Office: St Martin's Court, 10 </span><o:p></o:p></p>
<p><span lang=EN-US style='font-family:Consolas'>Paternoster Row, London, EC4M
7HP, registered in England and Wales </span><o:p></o:p></p>
<p><span lang=EN-US style='font-family:Consolas'>No. 3536032. Regulated by the
RICS and an appointed representative of </span><o:p></o:p></p>
<p><span lang=EN-US style='font-family:Consolas'>CB Richard Ellis Indirect
Investment Services Limited which is </span><o:p></o:p></p>
<p><span lang=EN-US style='font-family:Consolas'>authorised and regulated by
the Financial Services Authority. This </span><o:p></o:p></p>
<p><span lang=EN-US style='font-family:Consolas'>communication is from CB
Richard Ellis Limited or one of its </span><o:p></o:p></p>
<p><span lang=EN-US style='font-family:Consolas'>associated/subsidiary
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<p><span lang=EN-US style='font-family:Consolas'>send or disclose it, or rely
on its contents in any way whatsoever. </span><o:p></o:p></p>
<p><span lang=EN-US style='font-family:Consolas'>Reasonable care has been taken
to ensure that this communication (and </span><o:p></o:p></p>
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contained within it) is free from </span><o:p></o:p></p>
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<pre>CB Richard Ellis Limited, Registered Office: St Martin's Court, <o:p></o:p></pre><pre>10 Paternoster Row, London, EC4M 7HP, registered in England and Wales No. 3536032. <o:p></o:p></pre><pre>Regulated by the RICS and an appointed representative of CB Richard Ellis <o:p></o:p></pre><pre>Indirect Investment Services Limited which is authorised and regulated by the Financial Services Authority.<o:p></o:p></pre><pre><o:p> </o:p></pre><pre>This communication is from CB Richard Ellis Limited or one of its <o:p></o:p></pre><pre>associated/subsidiary companies. This communication contains information <o:p></o:p></pre><pre>which is confidential and may be privileged. If you are not the intended recipient, <o:p></o:p></pre><pre>please contact the sender immediately. Any use of its contents is strictly prohibited <o:p></o:p></pre><pre>and you must not copy, send or disclose it, or rely on its contents in any way whatsoever. <o:p></o:p></pre><pre>Reasonable care has been taken to ensure that this communication <o:p></o:p></pre><pre>(and any attachments or hyperlinks contained within it) is free from computer viruses. <o:p></o:p></pre><pre>No responsibility is accepted by CB Richard Ellis Limited or its associated/subsidiary <o:p></o:p></pre><pre>companies and the recipient should carry out any appropriate virus checks.<o:p></o:p></pre><pre><o:p> </o:p></pre><pre><o:p> </o:p></pre><pre><o:p> </o:p></pre><pre
style='text-align:center'>
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<pre>CB Richard Ellis Limited, Registered Office: St Martin's Court,
10 Paternoster Row, London, EC4M 7HP, registered in England and Wales No. 3536032.
Regulated by the RICS and an appointed representative of CB Richard Ellis
Indirect Investment Services Limited which is authorised and regulated by the Financial Services Authority.
This communication is from CB Richard Ellis Limited or one of its
associated/subsidiary companies. This communication contains information
which is confidential and may be privileged. If you are not the intended recipient,
please contact the sender immediately. Any use of its contents is strictly prohibited
and you must not copy, send or disclose it, or rely on its contents in any way whatsoever.
Reasonable care has been taken to ensure that this communication
(and any attachments or hyperlinks contained within it) is free from computer viruses.
No responsibility is accepted by CB Richard Ellis Limited or its associated/subsidiary
companies and the recipient should carry out any appropriate virus checks.