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<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>Ahhaa...I am able to place calls now, I think I haven’t
added the appropriate role to the users. I have added the users to every single
role/group in the list and now I am able to place calls. The only missing part
is IM’s still not working. And also I cannot see the users Presence
status. Can someone point me to the right direction?<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'><o:p> </o:p></span></p>
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<p class=MsoNormal><b><span lang=EN-US style='font-size:10.0pt;font-family:
"Tahoma","sans-serif"'>From:</span></b><span lang=EN-US style='font-size:10.0pt;
font-family:"Tahoma","sans-serif"'> cisco-voip-bounces@puck.nether.net
[mailto:cisco-voip-bounces@puck.nether.net] <b>On Behalf Of </b>Oddiraju, Kiran
@ London SMC<br>
<b>Sent:</b> 17 July 2009 11:25<br>
<b>To:</b> Erik Goppel<br>
<b>Cc:</b> cisco-voip<br>
<b>Subject:</b> Re: [cisco-voip] CUPS7 cannot send IM's<o:p></o:p></span></p>
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<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>Thanks for the response Erik. I don’t see any issues on
the ACL’s side, in fact I have created a separate ACL for each of my
desktop that has Personal Communicator installed and one ACL for the whole
subnet (192.168.0.0/24). System Troubleshooter under Diagnostics also shows
Green Tick for ACL configuration. On the Show server Health on the communicator
show the Deskphone Not connected – stopped and Deskphone (CTI)</span><span
style='font-size:11.0pt;font-family:Wingdings;color:#1F497D'>à</span><span
style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>CallControl.Devicename=<blank>.
<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'><o:p> </o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>I don’t know what config I am missing...still no
IM’s and No calls can be made...all these options greyed out.<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'><o:p> </o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>Thanks,<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>Kiran<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'><o:p> </o:p></span></p>
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<p class=MsoNormal><b><span lang=EN-US style='font-size:10.0pt;font-family:
"Tahoma","sans-serif"'>From:</span></b><span lang=EN-US style='font-size:10.0pt;
font-family:"Tahoma","sans-serif"'> Erik Goppel [mailto:egoppel@gmail.com] <br>
<b>Sent:</b> 17 July 2009 11:11<br>
<b>To:</b> Oddiraju, Kiran @ London SMC<br>
<b>Cc:</b> cisco-voip<br>
<b>Subject:</b> Re: [cisco-voip] CUPS7 cannot send IM's<o:p></o:p></span></p>
</div>
<p class=MsoNormal><o:p> </o:p></p>
<div>
<p class=MsoNormal>Kiran,<o:p></o:p></p>
</div>
<div>
<p class=MsoNormal> <o:p></o:p></p>
</div>
<div>
<p class=MsoNormal>check you incoming and outgoing acl`s<o:p></o:p></p>
</div>
<div>
<p class=MsoNormal> <o:p></o:p></p>
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<p class=MsoNormal> <o:p></o:p></p>
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<p class=MsoNormal style='margin-bottom:12.0pt'>erik<o:p></o:p></p>
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<p class=MsoNormal>On Thu, Jul 16, 2009 at 7:55 PM, Oddiraju, Kiran @ London
SMC <<a href="mailto:Kiran.Oddiraju@cbre.com">Kiran.Oddiraju@cbre.com</a>>
wrote:<o:p></o:p></p>
<div>
<div>
<p><span lang=EN-US>Cisco Unified CallManager 7.x</span><o:p></o:p></p>
<p><span lang=EN-US>Cisco Unified Presence</span><o:p></o:p></p>
<p><span lang=EN-US>VMWare Platform</span><o:p></o:p></p>
<p><span lang=EN-US>Cisco Unified Personal Communicator</span><o:p></o:p></p>
<p><span lang=EN-US>Cisco 7970 IP Phones</span><o:p></o:p></p>
<p><span lang=EN-US> </span><o:p></o:p></p>
<p><span lang=EN-US>Guys,</span><o:p></o:p></p>
<p><span lang=EN-US> </span><o:p></o:p></p>
<p><span lang=EN-US>Just wondering if anyone was successful in sending Instant
messages and placing calls using Personal Communicator in a CUPS-7 on VMWare environment?
I was only able to connect to Presence on the Personal Communicator but cannot
place calls or send IM, all the options are grayed out. Is there some
limitation if you are on VMWare environment? Broadcast messages from the
administrator seems to be working.</span><o:p></o:p></p>
<p><span lang=EN-US> </span><o:p></o:p></p>
<p><span lang=EN-US>Cheers,</span><o:p></o:p></p>
<p><span lang=EN-US>Kiran</span><o:p></o:p></p>
</div>
</div>
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<pre>CB Richard Ellis Limited, Registered Office: St Martin's Court, <o:p></o:p></pre><pre>10 Paternoster Row, London, EC4M 7HP, registered in England and Wales No. 3536032. <o:p></o:p></pre><pre>Regulated by the RICS and an appointed representative of CB Richard Ellis <o:p></o:p></pre><pre>Indirect Investment Services Limited which is authorised and regulated by the Financial Services Authority.<o:p></o:p></pre><pre><o:p> </o:p></pre><pre>This communication is from CB Richard Ellis Limited or one of its <o:p></o:p></pre><pre>associated/subsidiary companies. This communication contains information <o:p></o:p></pre><pre>which is confidential and may be privileged. If you are not the intended recipient, <o:p></o:p></pre><pre>please contact the sender immediately. Any use of its contents is strictly prohibited <o:p></o:p></pre><pre>and you must not copy, send or disclose it, or rely on its contents in any way whatsoever. <o:p></o:p></pre><pre>Reasonable care has been taken to ensure that this communication <o:p></o:p></pre><pre>(and any attachments or hyperlinks contained within it) is free from computer viruses. <o:p></o:p></pre><pre>No responsibility is accepted by CB Richard Ellis Limited or its associated/subsidiary <o:p></o:p></pre><pre>companies and the recipient should carry out any appropriate virus checks.<o:p></o:p></pre><pre><o:p> </o:p></pre></div>
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<pre>CB Richard Ellis Limited, Registered Office: St Martin's Court,
10 Paternoster Row, London, EC4M 7HP, registered in England and Wales No. 3536032.
Regulated by the RICS and an appointed representative of CB Richard Ellis
Indirect Investment Services Limited which is authorised and regulated by the Financial Services Authority.
This communication is from CB Richard Ellis Limited or one of its
associated/subsidiary companies. This communication contains information
which is confidential and may be privileged. If you are not the intended recipient,
please contact the sender immediately. Any use of its contents is strictly prohibited
and you must not copy, send or disclose it, or rely on its contents in any way whatsoever.
Reasonable care has been taken to ensure that this communication
(and any attachments or hyperlinks contained within it) is free from computer viruses.
No responsibility is accepted by CB Richard Ellis Limited or its associated/subsidiary
companies and the recipient should carry out any appropriate virus checks.