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<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>Isn’t this also addressed in the CUBAC/CUEAC products?<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'><o:p> </o:p></span></p>
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<p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span></b><span
style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>
cisco-voip-bounces@puck.nether.net [mailto:cisco-voip-bounces@puck.nether.net] <b>On
Behalf Of </b>Bill Talley<br>
<b>Sent:</b> Monday, July 20, 2009 11:54 AM<br>
<b>To:</b> Sechaba Mokoena; cisco-voip@puck.nether.net<br>
<b>Subject:</b> Re: [cisco-voip] Call Hold<o:p></o:p></span></p>
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<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal style='margin-bottom:12.0pt'><span style='font-size:10.0pt;
font-family:"Arial","sans-serif"'>Call manager 4.2 and higher support directed
call park. That should do what you want.<br>
<br>
<br>
</span><o:p></o:p></p>
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<p class=MsoNormal style='margin-bottom:12.0pt'><b><span style='font-size:10.0pt;
font-family:"Tahoma","sans-serif"'>From: </span></b><span style='font-size:
10.0pt;font-family:"Tahoma","sans-serif"'>Sechaba Mokoena
<sechabam@gmail.com></span><br>
<b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>Sent: </span></b><span
style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>Monday, July 20,
2009 10:14 AM</span><br>
<b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>To: </span></b><span
style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>cisco-voip@puck.nether.net</span><br>
<b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>Subject: </span></b><span
style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>[cisco-voip] Call
Hold</span><o:p></o:p></p>
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<p class=MsoNormal>Hi,<o:p></o:p></p>
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<p class=MsoNormal> <o:p></o:p></p>
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<p class=MsoNormal>Is there any way to place calls on hold at another
extension. I'm familiar with Call Back, but I'm looking at this feature from
the perspective of a switchboard operator. If someone calls into switchboard
and the caller wants to hold for a busy extension, the operator would like to
place the call on hold at the busy extension so that he/she can continue to
answer other calls. If the held call isn't answered within 20-30 secs, it
should revert back to switchboard.<o:p></o:p></p>
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<p class=MsoNormal> <o:p></o:p></p>
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<p class=MsoNormal>Kind regards,<o:p></o:p></p>
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<p class=MsoNormal> <o:p></o:p></p>
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<p class=MsoNormal>Sechaba Mokoena<o:p></o:p></p>
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