<div>Hi Ryan,</div>
<div> </div>
<div>I'm using CM 6.1, I'll have a look at Directed Call Park. </div>
<div> </div>
<div>Thanks,</div>
<div> </div>
<div>Sechaba Mokoena<br><br></div>
<div class="gmail_quote">On Mon, Jul 20, 2009 at 5:40 PM, Ryan Ratliff <span dir="ltr"><<a href="mailto:rratliff@cisco.com">rratliff@cisco.com</a>></span> wrote:<br>
<blockquote style="BORDER-LEFT: #ccc 1px solid; MARGIN: 0px 0px 0px 0.8ex; PADDING-LEFT: 1ex" class="gmail_quote">The closest thing I can think of is combining directed call park with a BLF button on the destination phone to monitor the call park DN that the call gets parked on.<br>
<br>-Ryan
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<div></div>
<div class="h5"><br><br>On Jul 20, 2009, at 11:14 AM, Sechaba Mokoena wrote:<br><br>Hi,<br><br>Is there any way to place calls on hold at another extension. I'm familiar with Call Back, but I'm looking at this feature from the perspective of a switchboard operator. If someone calls into switchboard and the caller wants to hold for a busy extension, the operator would like to place the call on hold at the busy extension so that he/she can continue to answer other calls. If the held call isn't answered within 20-30 secs, it should revert back to switchboard.<br>
<br>Kind regards,<br><br>Sechaba Mokoena<br></div></div>_______________________________________________<br>cisco-voip mailing list
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