<HTML><head></head><body><span style="FONT-SIZE: 10pt; FONT-FAMILY: Arial; FONT-WEIGHT:Normal;">Call manager 4.2 and higher support directed call park. That should do what you want.<br><br></span><br><br><hr><span style="font-size:10pt;font-family:Tahoma; font-weight:bold">From: </span><span style="font-size:10pt;font-family:Tahoma; font-weight:normal;">Sechaba Mokoena <sechabam@gmail.com></span><br><span style="font-size:10pt;font-family:Tahoma; font-weight:bold">Sent: </span><span style="font-size:10pt;font-family:Tahoma; font-weight:normal;">Monday, July 20, 2009 10:14 AM</span><br><span style="font-size:10pt;font-family:Tahoma; font-weight:bold">To: </span><span style="font-size:10pt;font-family:Tahoma; font-weight:normal;">cisco-voip@puck.nether.net</span><br><span style="font-size:10pt;font-family:Tahoma; font-weight:bold">Subject: </span><span style="font-size:10pt;font-family:Tahoma; font-weight:normal;">[cisco-voip] Call Hold</span><br><br><div>Hi,</div><div> </div><div>Is there any way to place calls on hold at another extension. I'm familiar with Call Back, but I'm looking at this feature from the perspective of a switchboard operator. If someone calls into switchboard and the caller wants to hold for a busy extension, the operator would like to place the call on hold at the busy extension so that he/she can continue to answer other calls. If the held call isn't answered within 20-30 secs, it should revert back to switchboard.</div><div> </div><div>Kind regards,</div><div> </div><div>Sechaba Mokoena</div></body></HTML>