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Hi,<BR>
<BR>
Let's plug the switch cable of the phone then while you are plugging the switch cable back to the ip phone sw port, you press and hold the # key for a while. Then while your phones lights on and off, sequentally start pressing 1 2 3 4 5 6 7 8 9 * 0 # Then your ip phone try to get firmware from the tftp server that you have referenced to. If IP Phone didn't get the firmware, take it to next to the regarded switch then plug it directly to there. Then make an observation.<BR>
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By the way, while it is trying to get the firmware file, you can press the setting button then check the tftp server information.<BR>
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I hope this is informative.<BR>
<BR>
Regards,<BR>
<BR>
Ahmet Can KETEN<BR> <BR>> From: rratliff@cisco.com<BR>> Date: Mon, 20 Jul 2009 10:00:56 -0400<BR>> To: jreed@swiftnews.com<BR>> CC: cisco-voip@puck.nether.net<BR>> Subject: Re: [cisco-voip] Resetting a 7941 to Factory Defaults<BR>> <BR>> The phone will have to be able to reach a TFTP server (set via DHCP) <BR>> that can give it the default phone load. When it gets to that stage <BR>> then the phone will upgrade it's load and you will see a message on <BR>> the LCD to reflect this.<BR>> <BR>> You didn't indicate what the message on the phone's LCD is now but <BR>> I'd guess it either isn't getting a TFTP server from DHCP, not <BR>> getting DHCP, or isn't able to get the file it needs from the TFTP <BR>> server.<BR>> <BR>> -Ryan<BR>> <BR>> On Jul 17, 2009, at 7:08 PM, Jim Reed wrote:<BR>> <BR>> Followed the instructions on the Cisco webpage for resetting a 7941 to<BR>> factory defaults. It indicates that if the reset is successful, the <BR>> phone<BR>> will display the message Upgrading. It doesn't really say what's <BR>> supposed<BR>> to happen after that. Plugged it back in but it isn't running <BR>> through the<BR>> registration process. Been plugged in for quite a while now.<BR>> <BR>> Any thoughts...<BR>> -- <BR>> Jim Reed<BR>> Swift Communications, Inc.<BR>> 970-683-5646 (Direct)<BR>> 775-772-7666 (Cell)<BR>> <BR>> <BR>> _______________________________________________<BR>> cisco-voip mailing list<BR>> cisco-voip@puck.nether.net<BR>> https://puck.nether.net/mailman/listinfo/cisco-voip<BR>> <BR>> _______________________________________________<BR>> cisco-voip mailing list<BR>> cisco-voip@puck.nether.net<BR>> https://puck.nether.net/mailman/listinfo/cisco-voip<BR><br /><hr />See all the ways you can stay connected <a href='http://www.microsoft.com/windows/windowslive/default.aspx' target='_new'>to friends and family</a></body>
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