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<p class=MsoNormal style='mso-margin-top-alt:0in;margin-right:.9pt;margin-bottom:
0in;margin-left:13.6pt;margin-bottom:.0001pt;text-indent:-7.5pt;text-autospace:
none'><span style='font-size:11.5pt;color:black'>I am unable to make a Route
Pattern changes due to the following error within CCM administration.
&quot;Error occurred during find. java.sql.SQLException: Ambiguous column
(tkproduct).<o:p></o:p></span></p>

<p class=MsoNormal style='mso-margin-top-alt:0in;margin-right:.9pt;margin-bottom:
0in;margin-left:13.6pt;margin-bottom:.0001pt;text-indent:-7.5pt;text-autospace:
none'><span style='font-size:11.5pt;color:black'><o:p>&nbsp;</o:p></span></p>

<p class=MsoNormal style='mso-margin-top-alt:0in;margin-right:.9pt;margin-bottom:
0in;margin-left:13.6pt;margin-bottom:.0001pt;text-indent:-7.5pt;text-autospace:
none'><span style='font-size:11.5pt;color:black'>CallManager 7.1.2a<o:p></o:p></span></p>

<p class=MsoNormal style='mso-margin-top-alt:0in;margin-right:.9pt;margin-bottom:
0in;margin-left:13.6pt;margin-bottom:.0001pt;text-indent:-7.5pt;text-autospace:
none'><span style='font-size:11.5pt;color:black'><o:p>&nbsp;</o:p></span></p>

<p class=MsoNormal><span style='font-size:10.0pt;font-family:"MS Shell Dlg 2";
color:black'>&nbsp;</span><span style='font-size:11.5pt;color:black'>Have you
run into this issue yet?</span><o:p></o:p></p>

<p class=MsoNormal><o:p>&nbsp;</o:p></p>

<p class=MsoNormal><b><span style='font-size:14.0pt;color:teal'>Jason Aarons</span></b><span
style='font-size:14.0pt;font-family:"Times New Roman","serif";color:navy'><o:p></o:p></span></p>

<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif";
color:gray'>Consultant</span><span style='font-size:12.0pt;color:gray'><o:p></o:p></span></p>

<p class=MsoNormal><span style='color:navy'><img width=80 height=82
id="Picture_x005f_x0020_1" src="cid:image001.gif@01CA0B0F.312AE470"
alt="cid:image001.gif@01C7407C.14EB3630"></span><span style='font-size:8.0pt;
font-family:"Verdana","sans-serif";color:black'>&nbsp;</span><span
style='color:navy'><o:p></o:p></span></p>

<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif";
color:gray'>Dimension Data<o:p></o:p></span></p>

<p class=MsoNormal><a href="tel:704.97"><span style='font-size:8.0pt;
font-family:"Times New Roman","serif";color:blue;text-decoration:none'><img
border=0 width=20 height=20 id="Picture_x0020_2"
src="cid:image002.png@01CA0B0F.312AE470"
alt="cid:image002.png@01C944C1.3A874410"></span></a><span style='font-size:
8.0pt;font-family:"Arial Unicode MS","sans-serif";color:black'>&nbsp;&nbsp; </span><span
style='font-size:9.0pt;font-family:"Arial Unicode MS","sans-serif";color:black'><a
href="tel:+19043383245"><span style='font-family:"Times New Roman","serif";
color:blue'>904.338.3245</span></a></span><span style='font-family:"Arial Unicode MS","sans-serif";
color:#993366'><o:p></o:p></span></p>

<p class=MsoNormal><a href="tel:864.40"><span style='font-family:"Times New Roman","serif";
color:#993366;text-decoration:none'><img border=0 width=17 height=17
id="_x0000_i1027" src="cid:image003.gif@01CA0B0F.312AE470"
alt="cid:image007.gif@01C944C0.FDD2F3C0"></span></a><span style='font-size:
8.0pt;font-family:"Arial Unicode MS","sans-serif";color:black'>&nbsp;&nbsp;&nbsp;
</span><span style='font-size:9.0pt;font-family:"Arial Unicode MS","sans-serif";
color:black'><a href="tel:+19043383245"><span style='font-family:"Times New Roman","serif";
color:blue'>904-338-3245</span></a></span><span style='font-family:"Arial Unicode MS","sans-serif";
color:#993366'><o:p></o:p></span></p>

<p class=MsoNormal><a href="mailto:mark.levesque@us.dida"><span
style='font-size:8.0pt;font-family:"Times New Roman","serif";color:blue;
text-decoration:none'><img border=0 width=17 height=17 id="Picture_x0020_3"
src="cid:image004.gif@01CA0B0F.312AE470"
alt="cid:image008.gif@01C944C0.FDD2F3C0"></span></a><span style='font-size:
8.0pt;font-family:"Arial Unicode MS","sans-serif";color:black'>&nbsp;&nbsp; <a
href="mailto:Jason.Aarons@us.didata.com"><span style='font-family:"Times New Roman","serif";
color:blue'>Jason.Aarons@us.didata.com</span></a><br>
</span><a href="sip:mark.levesque@us.dida"><span style='font-size:8.0pt;
font-family:"Times New Roman","serif";color:blue;text-decoration:none'><img
border=0 width=17 height=17 id="Picture_x0020_5"
src="cid:image005.gif@01CA0B0F.312AE470"
alt="cid:image009.gif@01C944C0.FDD2F3C0"></span></a><span style='font-size:
8.0pt;font-family:"Arial Unicode MS","sans-serif";color:black'>&nbsp;&nbsp; <a
href="sip:Jason.Aarons@us.didata.com"><span style='font-family:"Times New Roman","serif";
color:blue'>Jason.Aarons@us.didata.com</span></a><o:p></o:p></span></p>

<p class=MsoNormal><span style='font-size:12.0pt;font-family:"Arial","sans-serif"'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;
<o:p></o:p></span></p>

<p class=MsoNormal><span style='font-size:9.0pt;font-family:"Arial","sans-serif";
color:gray'><a href="http://www.us.didata.com/"><span style='color:blue'>http://www.dimensiondata.com</span></a><o:p></o:p></span></p>

<p class=MsoNormal><span style='font-size:9.0pt;font-family:"Arial","sans-serif";
color:gray'>Plan.Build.Support &amp; Manage</span><span style='font-size:9.0pt;
font-family:"Arial","sans-serif";color:black'><o:p></o:p></span></p>

<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'><o:p>&nbsp;</o:p></span></p>

<p class=MsoNormal><span style='font-size:8.0pt;font-family:"Times New Roman","serif"'>Effective
immediately our previous 800-867-9010 conference bridge will change to
866-203-7023 and will require a new passcode. Please ask your Project Manager
for your new passcode.<o:p></o:p></span></p>

<p class=MsoNormal><span style='font-size:8.0pt;font-family:"Times New Roman","serif"'><o:p>&nbsp;</o:p></span></p>

<p class=MsoNormal><span style='font-size:8.0pt;font-family:"Times New Roman","serif"'>For
urgent issues notify your Project Manager, for 24x7 support contact the Dimension
Data NOC at +1-800-974-6584 or Cisco TAC at +1-800-553-2447.<o:p></o:p></span></p>

<p class=MsoNormal><span style='font-size:8.0pt;font-family:"Times New Roman","serif"'><o:p>&nbsp;</o:p></span></p>

<p class=MsoNormal><span style='font-size:8.0pt;font-family:"Times New Roman","serif"'>Ask
me how Dimension Data can integrate your voice, video, data and mobile
convergence with real-time collaboration using products like Office
Communication Server and Cisco Unified Presence Server.</span><o:p></o:p></p>

<p class=MsoNormal><o:p>&nbsp;</o:p></p>

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