<div>Craig, The firewall is a Juniper unfortunately.</div>
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<div>Adam, I downgraded to 8-3-4SR1S since that was already installed. The phone is able to register now. I'm going to put 8-4-4 on next and see how that works.</div>
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<div>Thanks<br><br></div>
<div class="gmail_quote">On Mon, Jul 27, 2009 at 9:10 PM, Adam Frankel <span dir="ltr"><<a href="mailto:afrankel@cisco.com">afrankel@cisco.com</a>></span> wrote:<br>
<blockquote class="gmail_quote" style="PADDING-LEFT: 1ex; MARGIN: 0px 0px 0px 0.8ex; BORDER-LEFT: #ccc 1px solid">
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<p><span style="FONT-SIZE: 11pt; COLOR: #1f497d">You could try downgrading the firmware on a phone to 8-3-5 to see if the older SCCP version helps.</span></p>
<p><span style="FONT-SIZE: 11pt; COLOR: #1f497d"> </span></p>
<p><span style="FONT-SIZE: 10pt; COLOR: #1f497d">Adam </span><span style="FONT-SIZE: 11pt; COLOR: #1f497d"></span></p>
<p><span style="FONT-SIZE: 11pt; COLOR: #1f497d"> </span></p>
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<p><b><span style="FONT-SIZE: 10pt">From:</span></b><span style="FONT-SIZE: 10pt"> <a href="mailto:cisco-voip-bounces@puck.nether.net" target="_blank">cisco-voip-bounces@puck.nether.net</a> [mailto:<a href="mailto:cisco-voip-bounces@puck.nether.net" target="_blank">cisco-voip-bounces@puck.nether.net</a>] <b>On Behalf Of </b>Mike Wydra<br>
<b>Sent:</b> Monday, July 27, 2009 4:03 PM<br><b>To:</b> Ryan Ratliff<br><b>Cc:</b> cisco-voip<br><b>Subject:</b> Re: [cisco-voip] 79X1's over VPN fail to register after upgrade from 6.1(2) to 7.1(2a)</span></p></div>
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<p> </p>
<p style="MARGIN-BOTTOM: 12pt">No, that is not enabled on the firewalls. :(</p>
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<p>On Mon, Jul 27, 2009 at 3:01 PM, Ryan Ratliff <<a href="mailto:rratliff@cisco.com" target="_blank">rratliff@cisco.com</a>> wrote:</p>
<p>Do you have a firewall doing sccp fixup? If so it may not support the new sccp version.<br><br>-Ryan </p>
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<p><br><br>On Jul 27, 2009, at 3:41 PM, Mike Wydra wrote:<br><br>Upgrade over the weekend to 7.1(2a). 79X1's were registered fine prior to the upgrade but now do not. 79X1's on the local network register fine and I brought one of mine from home to the office that wasn't work and it came up fine. The phone gets the correct UCM IPs but just cycles between them. Any ideas?<br>
<br>Here is an excerpt from the console logs:<br><br>NOT 20:01:39.076161 DHCP6: sockTos = 0x60<br>WRN 20:01:39.114337 SECD: WARN:getCTLInfo: ** phone has no CTL<br>WRN 20:01:39.121390 SECD: WARN:getCTLInfo: ** phone has no CTL<br>
NOT 20:01:39.136470 DNS: SIGHUP received...<br>NOT 20:01:39.148990 CDP-D: catchipcfg:getdhcpinfo IP:ae04565 domain:<a href="http://cna.com/" target="_blank">cna.com</a> chngVal:1<br>NOT 20:01:39.156534 CDP-D: set pc vvlan access --> 26<br>
NOT 20:01:39.181990 tftpClient: request server 0 ---> 10.12.144.55<br>ERR 20:01:39.183451 RTSOLD: opvvlan:4095->4095 advvlan:4096->4096<br>ERR 20:01:39.192628 RTSOLD: LINK -> LINK<br>NOT 20:01:39.217298 tftpClient: request server 1 ---> 10.18.144.55<br>
NOT 20:01:39.238829 tftpClient: request server 0 ---> 10.12.144.55<br>NOT 20:01:39.244675 ESP: server 0 = 10.12.144.55<br>NOT 20:01:39.268742 tftpClient: request server 1 ---> 10.18.144.55<br>NOT 20:01:39.272352 ESP: server 1 = 10.18.144.55<br>
NOT 20:01:39.287405 tftpClient: request server6 0 ---> ::<br>NOT 20:01:39.295180 ESP: server 2 = ::<br>NOT 20:01:39.337945 tftpClient: request server6 1 ---> ::<br>NOT 20:01:39.339561 ESP: server 3 = ::<br>NOT 20:01:39.388554 tftpClient: request server6 0 ---> ::<br>
NOT 20:01:39.398619 tftpClient: request server6 1 ---> ::<br>WRN 20:02:38.907566 JVM: Startup Module Loader|<a href="http://cip.sccp.dj/" target="_blank">cip.sccp.dj</a>:? - [CmgrSm 0] Locked out: 3 retries...<br>WRN 20:02:39.197123 JVM: Startup Module Loader|<a href="http://cip.sccp.ck/" target="_blank">cip.sccp.ck</a>:? - Read exception: java.io.EOFException<br>
Close(d) Connection ...<br>ERR 20:02:39.206966 JVM: 8:02:39p|java.io.EOFException<br>at java.io.DataInputStream.readInt()I(Unknown Source)<br>at cip.io.i.readInt()I(Unknown Source)<br>at cip.sccp.av.a()Lcip/sccp/br;(Unknown Source)<br>
at cip.sccp.ck.e()V(Unknown Source)<br>at cip.sys.l.run()V(Unknown Source)<br>at java.lang.Thread.startup(Z)V(Unknown Source)<br>NOT 20:12:29.361204 SYSMSG: pid 26 (/bin/sh) Normal Exit, status = 127<br>INF 20:12:29.361276 runtime = 962.830 secs<br>
<br>INF 20:12:29.361316 user cpu = 0.036605859 secs<br><br>INF 20:12:29.361356 system cpu = 0.245709561 secs<br><br>INF 20:12:29.361391 child user cpu = 0.007422818 secs<br><br>INF 20:12:29.361424 child sys cpu = 0.097004205 secs<br>
<br>INF 20:12:29.361470 sys interrupts = 7.370375323 secs for 99901 interrupts<br><br>INF 20:12:29.361511 total cpu = 0.387242443 secs ( 0% utilization )<br><br>INF 20:12:29.386959 dropbear[19]:ssh_getpwnam: Found Config entry for caa9387<br>
INF 20:12:29.388478 dropbear[19]:exit after auth (caa9387): Exited normally<br>WRN 20:13:39.945089 JVM: Startup Module Loader|<a href="http://cip.sccp.ck/" target="_blank">cip.sccp.ck</a>:? - Read exception: java.io.EOFException<br>
Close(d) Connection ...<br>ERR 20:13:39.954260 JVM: 8:13:39p|java.io.EOFException<br>at java.io.DataInputStream.readInt()I(Unknown Source)<br>at cip.io.i.readInt()I(Unknown Source)<br>at cip.sccp.av.a()Lcip/sccp/br;(Unknown Source)<br>
at cip.sccp.ck.e()V(Unknown Source)<br>at cip.sys.l.run()V(Unknown Source)<br>at java.lang.Thread.startup(Z)V(Unknown Source)<br>NOT 20:13:39.956874 JVM: Startup Module Loader|cip.cfg.r:? - Requesting CONFIG file from TFTP Service(1)<br>
ERR 20:13:40.125435 JVM: tftpClient SEP0017E0355A73.cnf.xml /usr/ram/SEP0017E0355A73.cnf.xml 350001 1<br>NOT 20:13:40.135791 tftpClient: tftp request rcv'd from /usr/tmp/tftp, srcFile = SEP0017E0355A73.cnf.xml, dstFile = /usr/ram/SEP0017E0355A73.cnf.xml max size = 350001<br>
NOT 20:13:40.139797 tftpClient: auth server - tftpList[0] = ::ffff:10.12.144.55<br>NOT 20:13:40.141499 tftpClient: look up server - 0<br>WRN 20:13:40.144707 SECD: WARN:lookupCTL: ** no CTL, assume TFTP NONSECURE<br>NOT 20:13:40.148403 tftpClient: secVal = 0xa<br>
NOT 20:13:40.149365 tftpClient: ::ffff:10.12.144.55 is a NONsecure server<br>NOT 20:13:40.150285 tftpClient: look up server - 1<br>WRN 20:13:40.153169 SECD: WARN:lookupCTL: ** no CTL, assume TFTP NONSECURE<br>NOT 20:13:40.156651 tftpClient: secVal = 0xa<br>
NOT 20:13:40.157615 tftpClient: ::ffff:10.18.144.55 is a NONsecure server<br>NOT 20:13:40.158489 tftpClient: temp retval = SRVR_NONSECURE, keep looking<br>NOT 20:13:40.159276 tftpClient: temp retval = SRVR_NONSECURE, keep looking<br>
NOT 20:13:40.174582 tftpClient: retval = 10<br>NOT 20:13:40.175470 tftpClient: Secure file requested<br>NOT 20:13:40.176241 tftpClient: Non secure file approved -- SEP0017E0355A73.cnf.xml<br>NOT 20:13:40.196857 TFTP: [4]:Requesting SEP0017E0355A73.cnf.xml from 10.12.144.55 with size limit of 350001<br>
NOT 20:13:40.393255 TFTP: [4]:Finished --> rcvd 7563 bytes<br>WRN 20:13:40.407561 SECD: WARN:lookupCTL: ** no CTL, assume TFTP NONSECURE<br>NOT 20:13:41.353500 JVM: Startup Module Loader|cip.cfg.r:? - Config handleTftpResponse, status=0 for file=ram/SEP0017E0355A73.cnf.xml<br>
WRN 20:13:41.354907 JVM: Startup Module Loader|cip.xml.ao:parse - Encoding Updated to UTF-8<br>WRN 20:13:41.356353 JVM: Startup Module Loader|<a href="http://cip.xml.ao/" target="_blank">cip.xml.ao</a>: - XML Parser Warning: Unknown element 'name' in element '/device/devicePool' (line=12)<br>
WRN 20:13:41.357825 JVM: Startup Module Loader|<a href="http://cip.xml.ao/" target="_blank">cip.xml.ao</a>: - XML Parser Warning: Unknown element 'name' in element '/device/devicePool/dateTimeSetting' (line=14)<br>
WRN 20:13:41.359317 JVM: Startup Module Loader|<a href="http://cip.xml.ao/" target="_blank">cip.xml.ao</a>: - XML Parser Warning: Unknown element 'name' in element '/device/devicePool/callManagerGroup' (line=25)<br>
WRN 20:13:41.360894 JVM: Startup Module Loader|<a href="http://cip.xml.ao/" target="_blank">cip.xml.ao</a>: - XML Parser Warning: Unknown element 'tftpDefault' in element '/device/devicePool/callManagerGroup' (line=26)<br>
WRN 20:13:41.362493 JVM: Startup Module Loader|<a href="http://cip.xml.ao/" target="_blank">cip.xml.ao</a>: - XML Parser Warning: Unknown element 'mgcpPorts' in element '/device/devicePool/callManagerGroup/members/member/callManager/ports' (line=36)<br>
WRN 20:13:41.364018 JVM: Startup Module Loader|<a href="http://cip.xml.ao/" target="_blank">cip.xml.ao</a>: - XML Parser Warning: Unknown element 'mgcpPorts' in element '/device/devicePool/callManagerGroup/members/member/callManager/ports' (line=52)<br>
WRN 20:13:41.365519 JVM: Startup Module Loader|<a href="http://cip.xml.ao/" target="_blank">cip.xml.ao</a>: - XML Parser Warning: Unknown element 'name' in element '/device/devicePool/srstInfo' (line=63)<br>
WRN 20:13:41.366996 JVM: Startup Module Loader|<a href="http://cip.xml.ao/" target="_blank">cip.xml.ao</a>: - XML Parser Warning: Unknown element 'userModifiable' in element '/device/devicePool/srstInfo' (line=65)<br>
WRN 20:13:41.368482 JVM: Startup Module Loader|<a href="http://cip.xml.ao/" target="_blank">cip.xml.ao</a>: - XML Parser Warning: Unknown element 'mlppDomainId' in element '/device/devicePool' (line=80)<br>
WRN 20:13:41.369955 JVM: Startup Module Loader|<a href="http://cip.xml.ao/" target="_blank">cip.xml.ao</a>: - XML Parser Warning: Unknown element 'mlppIndicationStatus' in element '/device/devicePool' (line=81)<br>
NOT 20:13:41.414256 INETD: Set IP mode 1<br>NOT 20:13:41.414567 INETD: Requestted IP mode is same as current mode<br>NOT 20:13:41.385080 SECD: clearTFTPList: cleared all TFTP entries<br>WRN 20:13:41.372191 JVM: Startup Module Loader|<a href="http://cip.xml.ao/" target="_blank">cip.xml.ao</a>: - XML Parser Warning: Unknown element 'preemption' in element '/device/devicePool' (line=82)<br>
WRN 20:13:41.373645 JVM: Startup Module Loader|<a href="http://cip.xml.ao/" target="_blank">cip.xml.ao</a>: - XML Parser Warning: Unknown element 'uid' in element '/device/networkLocaleInfo' (line=105)<br>
WRN 20:13:41.375075 JVM: Startup Module Loader|<a href="http://cip.xml.ao/" target="_blank">cip.xml.ao</a>: - XML Parser Warning: Unknown element 'mobility' in element '/device' (line=139)<br>NOT 20:13:41.493244 CDP-D: cdpSetRepeater 11<br>
NOT 20:13:41.533714 PAE: SIGIPCFG received...<br>NOT 20:13:41.535334 ESP: send ADMIN, logging = 1, shell = 0, ipconfig = 1<br>DBG 20:13:41.756967 LCD: Turn OFF backlight<br>DBG 20:13:41.758629 LCD: Turn ON backlight<br>NOT 20:13:42.820564 SECD: setSecMode: sec mode set to NONE (was NONE)<br>
NOT 20:13:44.243252 SECD: clearSRSTList: cleared all SRST entries<br>WRN 20:13:44.669480 SECD: WARN:cancelCapfOp: CAPF not in use, user cancel ignored<br>NOT 20:13:44.670616 SECD: clearCapfList: CAPF table cleared<br>ERR 20:13:44.679849 SECD: EROR:addCapfEntry: phone has no CTL, can't use CAPF<br>
NOT 20:13:44.724153 JVM: Startup Module Loader|cip.cfg.r:? - CUCM in config file: #0 XmlCallAgentObject: IPv4-name=[10.18.144.51] IPv6-name=[] port=2000 priority=0<br>NOT 20:13:44.726296 JVM: Startup Module Loader|cip.cfg.r:? - CUCM in config file: #1 XmlCallAgentObject: IPv4-name=[10.12.144.51] IPv6-name=[] port=2000 priority=1<br>
NOT 20:13:44.728382 JVM: Startup Module Loader|cip.cfg.r:? - CUCM in config file: #2 XmlCallAgentObject: IPv4-name=[] IPv6-name=[] port=0 priority=32767<br>NOT 20:13:44.734306 JVM: Startup Module Loader|cip.cfg.r:? - CUCM in config file: #3 XmlCallAgentObject: IPv4-name=[] IPv6-name=[] port=0 priority=32767<br>
NOT 20:13:44.736422 JVM: Startup Module Loader|cip.cfg.r:? - CUCM in config file: #4 XmlCallAgentObject: IPv4-name=[] IPv6-name=[] port=0 priority=32767<br>ERR 20:13:44.740819 JVM: Startup Module Loader|cip.sec.CapfProperty:? - Failed to resolve Capf Ipv6 Address with hostname<br>
NOT 20:13:44.744217 JVM: Startup Module Loader|cip.cfg.r:? - Config processConfigNoError() result code=CONFIG_FILE_NO_CHANGE<br>NOT 20:13:44.748010 SECD: setSecMode: sec mode set to NONE (was NONE)<br>INF 20:13:44.857746 no buffer to recve, force EHOSTDOWN<br>
NOT 20:13:45.094557 JVM: Startup Module Loader - Deletion of file Successful/usr/ram/SEP0017E0355A73.cnf.xml<br>NOT 20:13:45.096648 JVM: Startup Module Loader|cip.cfg.r:? - DELETE ConfigFile:(ram/SEP0017E0355A73.cnf.xml)WAS SUCCESSFUL<br>
NOT 20:13:45.098720 JVM: Startup Module Loader|cip.cfg.ConfigManager:? - ConfigManager PropertyChanged: device.config.io.dscp.config<br>WRN 20:13:45.169477 SECD: WARN:lookupCTL: ** no CTL, assume UCM NONSECURE<br>WRN 20:13:45.343917 SECD: WARN:lookupSRST: no CTL, treat SRST as non-secure<br>
NOT 20:13:45.896475 DHCP6: sockTos = 0x60<br><br>Thanks<br><br>Mike</p></div></div>
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