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If they are entering digits directly on the phone then those are
carried in the SCCP (or SIP) signaling completely independent of AC.
For that you would want to focus direction on IP traffic to/from the
phone.<br>
<br>
/Wes<br>
<br>
On Monday, July 27, 2009 4:09:50 AM , Granger, Simon
<a class="moz-txt-link-rfc2396E" href="mailto:simon.granger@fmglobal.com"><simon.granger@fmglobal.com></a> wrote:<br>
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<p class="MsoNormal"><span style="color: rgb(31, 73, 125);">We are
seeing problems when a
receptionist is attempting to place any call. This is only when the
link
between the Call Manager and remote office is congested. The
receptionist reports that they have to very slowly key in the digits on
the
phone when dialled off hook. This was leading me to investigate a
possible signalling problem? There are over 200 phones in the office
and
there are no over reports of the same problem. It is only the handset
that is attached to the PC with the AC.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color: rgb(31, 73, 125);"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="color: rgb(31, 73, 125);"><o:p> </o:p></span></p>
<div>
<p class="MsoNormal" style=""><b><span
style="font-size: 10pt; font-family: "Arial","sans-serif"; color: rgb(38, 36, 36);">Simon
Granger</span></b><span
style="font-size: 10pt; font-family: "Arial","sans-serif"; color: rgb(38, 36, 36);"><o:p></o:p></span></p>
<p class="MsoNormal" style=""><span
style="font-size: 10pt; font-family: "Arial","sans-serif"; color: rgb(38, 36, 36);">Senior
Server Specialist<o:p></o:p></span></p>
<p class="MsoNormal" style=""><span
style="font-size: 10pt; font-family: "Arial","sans-serif"; color: rgb(38, 36, 36);"><o:p> </o:p></span></p>
<p class="MsoNormal" style=""><b><span
style="font-size: 10pt; font-family: "Arial","sans-serif"; color: rgb(38, 36, 36);">FM
Global </span></b><span
style="font-size: 10pt; font-family: "Arial","sans-serif"; color: rgb(38, 36, 36);"><o:p></o:p></span></p>
<p class="MsoNormal" style=""><span
style="font-size: 10pt; font-family: "Arial","sans-serif"; color: rgb(31, 73, 125);"
lang="DE">1 Windsor Dials,
Windsor, Berkshire, SL4 1RS, UK<o:p></o:p></span></p>
<p class="MsoNormal" style=""><span
style="font-size: 10pt; font-family: "Arial","sans-serif"; color: rgb(31, 73, 125);"
lang="DE">T: +44 (0)1753 750154 <o:p></o:p></span></p>
<p class="MsoNormal" style=""><span
style="font-size: 10pt; font-family: "Arial","sans-serif"; color: rgb(31, 73, 125);"
lang="DE">F: +44 (0)1753 868700<o:p></o:p></span></p>
<p class="MsoNormal"><span
style="font-size: 10pt; font-family: "Arial","sans-serif"; color: rgb(31, 73, 125);"><a
moz-do-not-send="true" href="www.fmglobal.com">www.fmglobal.com</a><o:p></o:p></span></p>
</div>
<p class="MsoNormal"><span style="color: rgb(31, 73, 125);"><o:p> </o:p></span></p>
<div>
<div
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<p class="MsoNormal"><b><span
style="font-size: 10pt; font-family: "Tahoma","sans-serif"; color: windowtext;"
lang="EN-US">From:</span></b><span
style="font-size: 10pt; font-family: "Tahoma","sans-serif"; color: windowtext;"
lang="EN-US">
Wes Sisk [<a class="moz-txt-link-freetext" href="mailto:wsisk@cisco.com">mailto:wsisk@cisco.com</a>] <br>
<b>Sent:</b> 23 July 2009 18:52<br>
<b>To:</b> Granger, Simon<br>
<b>Cc:</b> <a class="moz-txt-link-abbreviated" href="mailto:cisco-voip@puck.nether.net">cisco-voip@puck.nether.net</a><br>
<b>Subject:</b> Re: [cisco-voip] Attendant Consoles<o:p></o:p></span></p>
</div>
</div>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">RMI is used for controlling the phone. Line
state updates
are sent via UDP from server to client on a different port. The port
is
configurable on the client. that would allow you to prioritize
accordingly.<br>
<br>
Can you provide a bit more information on "problems with the use of
Attendant Consoles on congested links."<br>
<br>
/Wes<br>
<br>
On Thursday, July 23, 2009 9:44:11 AM , Granger, Simon <a
moz-do-not-send="true" href="mailto:simon.granger@fmglobal.com"><simon.granger@fmglobal.com></a>
wrote:<br>
<br>
<o:p></o:p></p>
<p class="MsoNormal">We have various Attendant Consoles running
throughout our
IPT environment. Some running across the WAN. Relevant QOS is in
place to prioritise RTP and all signalling traffic across our WAN and
LANs.
We do sometimes see problems with the use of Attendant Consoles on
congested
links. All other phones are fine in the same scenario. Is there any
specific signalling traffic that the Attendant Console uses. I have
seen
that it uses TCP ports or 1099 through 1129 for <a
moz-do-not-send="true" name="qanew1">Remote Method
Invocation (RMI)</a>. Should would be prioritising this also?<o:p></o:p></p>
<p class="MsoNormal"> <o:p></o:p></p>
<p class="MsoNormal"><b><span
style="font-size: 10pt; font-family: "Arial","sans-serif"; color: rgb(38, 36, 36);">Thanks</span></b><o:p></o:p></p>
<p class="MsoNormal"><b><span
style="font-size: 10pt; font-family: "Arial","sans-serif"; color: rgb(38, 36, 36);"> </span></b><o:p></o:p></p>
<p class="MsoNormal"> <o:p></o:p></p>
<p class="MsoNormal"><span
style="font-size: 12pt; font-family: "Times New Roman","serif";"><o:p> </o:p></span></p>
<div class="MsoNormal" style="text-align: center;" align="center"><span
style="font-size: 12pt; font-family: "Times New Roman","serif";">
<hr align="center" size="2" width="100%"></span></div>
<p class="MsoNormal"><span
style="font-size: 7.5pt; font-family: "Arial","sans-serif"; color: gray;">Registered
No. 755780 England<br>
Registered Office: FM Insurance Company Limited<br>
1 Windsor Dials, Windsor,<br>
Berkshire, UK, SL4 1RS<br>
Regulated by the Financial Services Authority.<br>
VAT No. G.B.: 792 4276 02<br>
<br>
</span><span
style="font-size: 12pt; font-family: "Times New Roman","serif";"><o:p></o:p></span></p>
<pre><o:p> </o:p></pre>
<pre style="text-align: center;">
<hr align="center" size="4" width="90%">
</pre>
<pre><o:p> </o:p></pre>
<pre>_______________________________________________<o:p></o:p></pre>
<pre>cisco-voip mailing list<o:p></o:p></pre>
<pre><a moz-do-not-send="true"
href="mailto:cisco-voip@puck.nether.net">cisco-voip@puck.nether.net</a><o:p></o:p></pre>
<pre><a moz-do-not-send="true"
href="https://puck.nether.net/mailman/listinfo/cisco-voip">https://puck.nether.net/mailman/listinfo/cisco-voip</a><o:p></o:p></pre>
<pre> <o:p></o:p></pre>
<p class="MsoNormal"><span
style="font-size: 12pt; font-family: "Times New Roman","serif";"><o:p> </o:p></span></p>
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