you could do this with time of day routing in call manager as well.<br><br><div class="gmail_quote">On Wed, Jul 29, 2009 at 2:45 PM, Matthew Loraditch <span dir="ltr"><<a href="mailto:MLoraditch@heliontechnologies.com">MLoraditch@heliontechnologies.com</a>></span> wrote:<br>
<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex;">
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<div dir="ltr"><font face="Tahoma" color="#000000" size="2">Ok this is a sticky wicket and I'm wondering what the best way to handle it is. We have a main number for a store that needs to have 3 modes of operation, Open Weekday, Open Saturday and Closed, it
needs to ring to a hunt group, ring to an operator and go to a closed greeting respectively, this is what i was thinking, 2 Call Handlers in Unity, 1 with the master open vs. closed schedule, when open go to handler 2 with different schedule whereby "open"
hours transfer to HG and "closed hours" go to operator, it's not pretty but i think it will work.</font></div>
<div dir="ltr"><font face="tahoma" size="2"></font> </div>
<div dir="ltr"><font face="tahoma" size="2">Any thoughts or better ways to handle?</font></div>
<div dir="ltr"><font face="tahoma" size="2">Thanks!</font></div>
<div dir="ltr"><font face="tahoma" size="2"></font> </div>
<div><font face="Tahoma" size="2">
<p><span style="font-size:11pt;color:#244061"><strong>Matthew Loraditch</strong><br>
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<p><span style="font-size:11pt;color:#244061"><font face="calibri" size="2">Timonium, MD 21093</font><br>
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<br></blockquote></div><br><br clear="all"><br>-- <br>Denis Pointer, A. Sc. T.<br>Customer Systems Analyst (Senior Design)<br><br>CCVP, CCNA, CCDA<br>Cisco Unified Contact Center Specialist<br>Cisco IP Telephony Design Specialist<br>
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