<html><head><style type='text/css'>p { margin: 0; }</style></head><body><div style='font-family: Verdana; font-size: 10pt; color: #000000'>Alternatively, you can ask the client to turn on the alternate greeting on saturday and turn it off before they leave.<br><br>---<br>Lelio Fulgenzi, B.A.<br>Senior Analyst (CCS) * University of Guelph * Guelph, Ontario N1G 2W1<br>(519) 824-4120 x56354 (519) 767-1060 FAX (JNHN)<br>^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^<br>"Bad grammar makes me [sic]" - Tshirt<br><br><br>----- Original Message -----<br>From: "Lelio Fulgenzi" <lelio@uoguelph.ca><br>To: "Matthew Loraditch" <MLoraditch@heliontechnologies.com><br>Cc: cisco-voip@puck.nether.net<br>Sent: Wednesday, July 29, 2009 5:44:12 PM GMT -05:00 US/Canada Eastern<br>Subject: Re: [cisco-voip] Incoming Number with 3 Scheduling Options<br><br><style>p { margin: 0; }</style><div style="font-family: Verdana; font-size: 10pt; color: rgb(0, 0, 0);">I would probably use standard greeting for weekdays, holiday greeting for saturday and closed greeting for closed. Then set up a holiday schedule that includes all Saturdays that year. It's not ideal, but it just may work for you. With Unity Connection 7, the holiday schedule can be from a specific time period, without that, I don't think it will work.<br><br><br><br>---<br>Lelio Fulgenzi, B.A.<br>Senior Analyst (CCS) * University of Guelph * Guelph, Ontario N1G 2W1<br>(519) 824-4120 x56354 (519) 767-1060 FAX (JNHN)<br>^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^<br>"Bad grammar makes me [sic]" - Tshirt<br><br><br>----- Original Message -----<br>From: "Matthew Loraditch" <MLoraditch@heliontechnologies.com><br>To: cisco-voip@puck.nether.net<br>Sent: Wednesday, July 29, 2009 4:45:40 PM GMT -05:00 US/Canada Eastern<br>Subject: [cisco-voip] Incoming Number with 3 Scheduling Options<br><br>
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<div dir="ltr"><font size="2" color="#000000" face="Tahoma">Ok this is a sticky wicket and I'm wondering what the best way to handle it is. We have a main number for a store that needs to have 3 modes of operation, Open Weekday, Open Saturday and Closed, it
needs to ring to a hunt group, ring to an operator and go to a closed greeting respectively, this is what i was thinking, 2 Call Handlers in Unity, 1 with the master open vs. closed schedule, when open go to handler 2 with different schedule whereby "open"
hours transfer to HG and "closed hours" go to operator, it's not pretty but i think it will work.</font></div>
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<div dir="ltr"><font size="2" face="tahoma">Any thoughts or better ways to handle?</font></div>
<div dir="ltr"><font size="2" face="tahoma">Thanks!</font></div>
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<p class="style2"><span style="font-size: 11pt; color: rgb(36, 64, 97); font-family: 'Calibri','sans-serif';"><strong>Matthew Loraditch</strong><br>
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