<html><head><style type='text/css'>p { margin: 0; }</style></head><body><div style='font-family: Verdana; font-size: 10pt; color: #000000'>That document was last updated in 2006. Perhaps there have been improvements.<br><br>---<br>Lelio Fulgenzi, B.A.<br>Senior Analyst (CCS) * University of Guelph * Guelph, Ontario N1G 2W1<br>(519) 824-4120 x56354 (519) 767-1060 FAX (JNHN)<br>^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^<br>"Bad grammar makes me [sic]" - Tshirt<br><br><br>----- Original Message -----<br>From: "John Schlimgen" <jschlimg@gmail.com><br>To: "Jonathan Charles" <jonvoip@gmail.com><br>Cc: "Lelio Fulgenzi" <lelio@uoguelph.ca>, cisco-voip@puck.nether.net<br>Sent: Tuesday, August 4, 2009 2:13:38 PM GMT -05:00 US/Canada Eastern<br>Subject: Re: [cisco-voip] CUE in SRST<br><br><link href="/zimbra/css/msgview.css?v=081117021119" rel="stylesheet"><div>FYI...</div>
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<div><a href="http://www.cisco.com/en/US/products/sw/voicesw/ps5520/products_tech_note09186a008027fa9f.shtml#integra" target="_blank">http://www.cisco.com/en/US/products/sw/voicesw/ps5520/products_tech_note09186a008027fa9f.shtml#integra</a></div>
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<h2><a name="mwi">MWI Overview</a></h2>
<p>The MWI operation provides users who are registered with Cisco CallManager Express or CallManager with a visual indication that there are new voice-mail messages present. MWI does not work when you have Cisco Unity Express integrated with Cisco CallManager and the system is in Survivable Remote Site Telephony (SRST) mode because of a WAN outage.</p>
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<div class="gmail_quote">On Tue, Aug 4, 2009 at 1:01 PM, Jonathan Charles <span dir="ltr"><<a href="mailto:jonvoip@gmail.com" target="_blank">jonvoip@gmail.com</a>></span> wrote:<br>
<blockquote class="gmail_quote" style="border-left: 1px solid rgb(204, 204, 204); margin: 0px 0px 0px 0.8ex; padding-left: 1ex;">I have that config, no MWI in SRST....<br><font color="#888888"><br><br><br>Jonathan<br></font>
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<div class="h5"><br>On Tue, Aug 4, 2009 at 9:01 AM, Lelio Fulgenzi<<a href="mailto:lelio@uoguelph.ca" target="_blank">lelio@uoguelph.ca</a>> wrote:<br>> Here's a snippit from the service engine startupconfig. I'm pretty sure this<br>
> is what we had to do to get it working. The "mwi sip unsolicited" part for<br>> sure.<br>><br>> ________________________________<br>> ccn subsystem sip<br>> gateway address "<gateway to callmanager>"<br>
> mwi sip unsolicited<br>> end subsystem<br>> ________________________________<br>> dial-peer to get things working in SRST:<br>><br>> ________________________________<br>> dial-peer voice 37027 voip<br>
> description Cisco Unity Express VoiceMail Pilot<br>> destination-pattern 37027<br>> session protocol sipv2<br>> session target ipv4:<servicemoduleIP><br>> dtmf-relay sip-notify<br>> codec g711ulaw<br>
> no vad<br>> !<br>> dial-peer voice 37028 voip<br>> description Cisco Unity Express AutoAttendant (Business)<br>> destination-pattern 37028<br>> session protocol sipv2<br>> session target ipv4:<servicemoduleIP><br>
> dtmf-relay sip-notify<br>> codec g711ulaw<br>> no vad<br>> !<br>> dial-peer voice 37029 voip<br>> description Cisco Unity Express Greetings Administrator<br>> destination-pattern 37029<br>> session protocol sipv2<br>
> session target ipv4:<servicemoduleIP><br>> dtmf-relay sip-notify<br>> codec g711ulaw<br>> no vad<br>> !<br>> ________________________________<br>><br>> ---<br>> Lelio Fulgenzi, B.A.<br>
> Senior Analyst (CCS) * University of Guelph * Guelph, Ontario N1G 2W1<br>> (519) 824-4120 x56354 (519) 767-1060 FAX (JNHN)<br>> ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^<br>> "Bad grammar makes me [sic]" - Tshirt<br>
><br>><br>> ----- Original Message -----<br>> From: "Jonathan Charles" <<a href="mailto:jonvoip@gmail.com" target="_blank">jonvoip@gmail.com</a>><br>> To: "Lelio Fulgenzi" <<a href="mailto:lelio@uoguelph.ca" target="_blank">lelio@uoguelph.ca</a>><br>
> Cc: <a href="mailto:cisco-voip@puck.nether.net" target="_blank">cisco-voip@puck.nether.net</a><br>> Sent: Monday, August 3, 2009 6:41:45 PM GMT -05:00 US/Canada Eastern<br>> Subject: Re: [cisco-voip] CUE in SRST<br>><br>> Well, the CUE in question has a CCM license and connects to CCM via JTAPI...<br>
><br>> Either way, I got it to work in the lab... except for MWI... how do<br>> you you make MWI work?<br>><br>><br>><br>> Jonathan<br>><br>> On Sat, Aug 1, 2009 at 11:12 PM, Lelio Fulgenzi<<a href="mailto:lelio@uoguelph.ca" target="_blank">lelio@uoguelph.ca</a>> wrote:<br>
>> Not sure what you mean by CCM licenses and connecting via dial-peers.<br>>><br>>> When we ordered CUE, we ordered the wrong licenses, so we just downloaded<br>>> the CCM files, wrote over the CCME files and everything went fine after<br>
>> that.<br>>><br>>> I'm not sure if the SIP ports take up SRST licenses.<br>>><br>>><br>>><br>>> ---<br>>> Lelio Fulgenzi, B.A.<br>>> Senior Analyst (CCS) * University of Guelph * Guelph, Ontario N1G 2W1<br>
>> (519) 824-4120 x56354 (519) 767-1060 FAX (JNHN)<br>>> ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^<br>>> "Bad grammar makes me [sic]" - Tshirt<br>>><br>>><br>
>> ----- Original Message -----<br>>> From: "Jonathan Charles" <<a href="mailto:jonvoip@gmail.com" target="_blank">jonvoip@gmail.com</a>><br>>> To: "Lelio Fulgenzi" <<a href="mailto:lelio@uoguelph.ca" target="_blank">lelio@uoguelph.ca</a>><br>
>> Cc: <a href="mailto:cisco-voip@puck.nether.net" target="_blank">cisco-voip@puck.nether.net</a><br>>> Sent: Sunday, August 2, 2009 12:04:12 AM GMT -05:00 US/Canada Eastern<br>>> Subject: Re: [cisco-voip] CUE in SRST<br>
>><br>>> So, no issues with the CCM license and connecting via dial peers?<br>>><br>>><br>>> J<br>>><br>>> On Sat, Aug 1, 2009 at 5:03 PM, Lelio Fulgenzi<<a href="mailto:lelio@uoguelph.ca" target="_blank">lelio@uoguelph.ca</a>> wrote:<br>
>>> We have exactly that configuration at one of our remote sites. CUE<br>>>> connects<br>>>> to SRST via SIP if I'm not mistaken. Everything works well, MWI, VM, etc.<br>>>> There was one thing that didn't work, but it had more to do with FWD'ing<br>
>>> etc. CUE only has one alternate extension (the international format<br>>>> field)<br>>>> which caused so we had to modify our deployment plan so that all the<br>>>> phones<br>>>> had a shared extension or something like that.<br>
>>><br>>>> Also, the AA alternate greeting is played in addition to regular<br>>>> greeting,<br>>>> not in place of.<br>>>><br>>>> Of course, that's all with the CUE version of two years ago, I'm sure<br>
>>> there<br>>>> have been some improvements.<br>>>><br>>>> ---<br>>>> Lelio Fulgenzi, B.A.<br>>>> Senior Analyst (CCS) * University of Guelph * Guelph, Ontario N1G 2W1<br>
>>> (519) 824-4120 x56354 (519) 767-1060 FAX (JNHN)<br>>>> ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^<br>>>> "Bad grammar makes me [sic]" - Tshirt<br>>>><br>
>>><br>>>> ----- Original Message -----<br>>>> From: "Jonathan Charles" <<a href="mailto:jonvoip@gmail.com" target="_blank">jonvoip@gmail.com</a>><br>>>> To: <a href="mailto:cisco-voip@puck.nether.net" target="_blank">cisco-voip@puck.nether.net</a><br>
>>> Sent: Saturday, August 1, 2009 5:03:08 PM GMT -05:00 US/Canada Eastern<br>>>> Subject: [cisco-voip] CUE in SRST<br>>>><br>>>> So, I have a customer who wants to put in a CUE at every remote site<br>
>>> for VM, but use CUCM for call processing (so the CUE would work in<br>>>> SRST, but be connected to CUCM via JTAPI).<br>>>><br>>>> First off, is this possible?<br>>>><br>>>> Second, how? And what limitations am I likely to run into? (MWI, VM, AA,<br>
>>> etc...)<br>>>><br>>>> Thanks...<br>>>><br>>>><br>>>><br>>>> Jonathan<br>>>> _______________________________________________<br>>>> cisco-voip mailing list<br>
>>> <a href="mailto:cisco-voip@puck.nether.net" target="_blank">cisco-voip@puck.nether.net</a><br>>>> <a href="https://puck.nether.net/mailman/listinfo/cisco-voip" target="_blank">https://puck.nether.net/mailman/listinfo/cisco-voip</a><br>
>>><br>>><br>><br>_______________________________________________<br>cisco-voip mailing list<br><a href="mailto:cisco-voip@puck.nether.net" target="_blank">cisco-voip@puck.nether.net</a><br><a href="https://puck.nether.net/mailman/listinfo/cisco-voip" target="_blank">https://puck.nether.net/mailman/listinfo/cisco-voip</a><br>
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