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<p class=MsoNormal>Hey guys,<o:p></o:p></p>

<p class=MsoNormal><o:p>&nbsp;</o:p></p>

<p class=MsoNormal>Anyone ever used the BAT update phone via custom file option
in UCM5?? I&#8217;ve tried creating a text file, a CSV file and using the
bat.xlt and inlcuing MAC-address, device name, description and directory number
but when it goes to search for the device it always come back empty even though
the phone exists.<o:p></o:p></p>

<p class=MsoNormal><o:p>&nbsp;</o:p></p>

<p class=MsoNormal>It&#8217;s not a big deal I was just wondering if someone
had run into the problem before and knew if i was doing it the wrong way or if
there was an easy fix/explanation.<o:p></o:p></p>

<p class=MsoNormal><o:p>&nbsp;</o:p></p>

<p class=MsoNormal>Thanks Heaps in advance...<o:p></o:p></p>

<p class=MsoNormal><o:p>&nbsp;</o:p></p>

<p class=MsoNormal>Karen Cheng<o:p></o:p></p>

<p class=MsoNormal><o:p>&nbsp;</o:p></p>

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