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<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>Definitely an ATT problem if you see it in q391. I know ATT
charges us extra to let us present our DID’s. On a side note, good luck
getting ATT to believe you. We deal with them all the time and it’s
constantly “you need to check the programming on your side” as if
we hadn’t already done that and told them.<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'><o:p> </o:p></span></p>
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<div style='border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0in 0in 0in'>
<p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span></b><span
style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>
cisco-voip-bounces@puck.nether.net [mailto:cisco-voip-bounces@puck.nether.net] <b>On
Behalf Of </b>Jeff Ruttman<br>
<b>Sent:</b> Tuesday, August 11, 2009 9:45 AM<br>
<b>To:</b> cisco-voip@puck.nether.net<br>
<b>Subject:</b> [cisco-voip] Outgoing Caller ID, My Router, Telco's PRI<o:p></o:p></span></p>
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<p class=MsoNormal><o:p> </o:p></p>
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<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>Greetings,</span><o:p></o:p></p>
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<p class=MsoNormal> <o:p></o:p></p>
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<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>If,
when doing a "debug isdn q391" on my voice router, I see the Calling
Party presenting 10 digits to the PRI, then what else on my side of the
Caller ID equation might I alter to have those 10 digits show up on the Called
Party's phone?</span><o:p></o:p></p>
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<p class=MsoNormal> <o:p></o:p></p>
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<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>As
it stands now, the Called Party sees the number assigned to the PRI itself and
not the external mask configured on the phone, not the 10 digits I see being
presented to the PRI via the debug.</span><o:p></o:p></p>
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<p class=MsoNormal> <o:p></o:p></p>
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<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>Other
points of interest:</span><o:p></o:p></p>
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<p class=MsoNormal> <o:p></o:p></p>
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<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>We
have 2 other PRIs from AT&T, and I see the same 10 digits presented to
those 2 other PRIs, and those numbers DO show up on the Called Party's phone.</span><o:p></o:p></p>
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<p class=MsoNormal> <o:p></o:p></p>
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<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>When
I send a call out through the problem PRI and call an AT&T cell
phone, I DO SEE the proper caller id on the Called Party phone, but I do NOT
when I call, say a Sprint phone or a Verizon phone. </span><o:p></o:p></p>
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<p class=MsoNormal> <o:p></o:p></p>
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<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>AT&T's
response to my questions on the problem PRI:</span><o:p></o:p></p>
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<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span
style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>We
would pass the T16OX number for caller id. It is up to the customer to program
their equipment with the DID number they want to display. I would have him
check with his vendor on his programming. I don’t know what else to
suggest to him.</span><o:p></o:p></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>So
anything I can try? Push back on AT&T?<o:p></o:p></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>Thanks,
jeff<o:p></o:p></p>
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<p class=MsoNormal> <o:p></o:p></p>
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