<html><head><style type='text/css'>p { margin: 0; }</style></head><body><div style='font-family: Verdana; font-size: 10pt; color: #000000'>I've heard from a few people that Avaya's call centre software is top-notch. It will be interesting to see how it interacts with Cisco. I guess one advantage of Cisco all-around, is presence being well integrated.<br><br><br>---<br>Lelio Fulgenzi, B.A.<br>Senior Analyst (CCS) * University of Guelph * Guelph, Ontario N1G 2W1<br>(519) 824-4120 x56354 (519) 767-1060 FAX (JNHN)<br>^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^<br>"Bad grammar makes me [sic]" - Tshirt<br><br><br>----- Original Message -----<br>From: "Micah Bennett" <mbennett@als-xtn.com><br>To: "VoIP" <cisco-voip@puck.nether.net><br>Sent: Friday, August 14, 2009 4:11:12 PM GMT -05:00 US/Canada Eastern<br>Subject: [cisco-voip] Cisco and Avaya<br><br>
<title>Cisco and Avaya </title>
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<p dir="ltr"><span lang="en-us"></span><span lang="en-us"><font size="2" face="Arial">Just wanted to share, our call centers are moving to Avaya but our all of our non-call center staff will stay on Cisco call manager. I believe the plan is to go to the most recent version of CCM. I am looking forward to working on both of them.</font></span><span lang="en-us"></span><span lang="en-us"></span></p>
<p dir="ltr"><span lang="en-us"><b></b></span><span lang="en-us"><b></b></span><b><span lang="en-us"></span></b><a name=""><b><span lang="en-us"><font size="2" color="#000080" face="Arial">Micah Bennett</font></span></b></a><span lang="en-us"></span><span lang="en-us"></span></p>
<p dir="ltr"><span lang="en-us"></span><span lang="en-us"></span><span lang="en-us"><font size="2" color="#000080" face="Arial">Telecommunications Admin</font></span><span lang="en-us"></span><span lang="en-us"></span></p>
<p dir="ltr"><span lang="en-us"><b></b></span><span lang="en-us"><b></b></span><b><span lang="en-us"><font size="2" color="#800000" face="Arial">Active Outdoors</font></span></b></p>
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