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<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>Didn’t we ask you before why you couldn’t use
Outlook/ Exchange 2003? CTC does not care what version of Exchange you are using.
<o:p></o:p></span></p>
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<p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span></b><span
style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>
cisco-voip-bounces@puck.nether.net [mailto:cisco-voip-bounces@puck.nether.net] <b>On
Behalf Of </b>Miller, Steve<br>
<b>Sent:</b> Monday, August 31, 2009 1:46 PM<br>
<b>To:</b> cisco-voip@puck.nether.net<br>
<b>Subject:</b> [cisco-voip] Anyone Out There Using the Cisco TSP File for 7.X
??? Dial from Contacts<o:p></o:p></span></p>
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<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>We
are having some new issues. After configuring everything (our desktop
manager actually set everything up) about 6 weeks ago, we are now experiencing
issues with people being able to configure the TSP file from their laptops
(control panel/phone modem, etc). Not everyone is having the problem, but
some are. Some people who were able to configure before cannot now.
We have tried re-installing, but it only works until the computer is rebooted
and then it fails. We use this feature firm-wide and have about 1200
users. </span><o:p></o:p></p>
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<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>Note:
When we upgraded to CUCM 7.0.2, we wanted to use "Click to Call"
which is supported by Cisco, but found at the last minute that it wouldn't work
for us because we were using Outlook/Exchange 2003. Our desktop gurus
finally figured out how to push the TSP/Dial from Contacts software (which
we used for 3 years prior to the CUCM upgrade) it to all the desktops, but now
it is failing at times. Any suggestions or ideas would be greatly appreciated!
Thank you!</span><o:p></o:p></p>
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<p><strong>Steve Miller</strong><br>
Telecom Engineer<br>
Dickstein Shapiro LLP<br>
1825 Eye Street NW | Washington, DC 20006<br>
Tel (202) 420-3370| Fax (202) 330-5607<br>
<a href="mailto:MillerS@dicksteinshapiro.com">MillerS@dicksteinshapiro.com</a><span
style='font-family:"Arial","sans-serif"'> </span><o:p></o:p></p>
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