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<div class=Section1>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif";
color:#1F497D'>No.<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif";
color:#1F497D'><o:p> </o:p></span></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif";
color:#1F497D'>I am going through our accounts team to see what they can do
though.<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif";
color:#1F497D'><o:p> </o:p></span></p>
<div>
<div style='border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0cm 0cm 0cm'>
<p class=MsoNormal><b><span lang=EN-US style='font-size:10.0pt;font-family:
"Tahoma","sans-serif"'>From:</span></b><span lang=EN-US style='font-size:10.0pt;
font-family:"Tahoma","sans-serif"'> Lelio Fulgenzi [mailto:lelio@uoguelph.ca] <br>
<b>Sent:</b> 01 September 2009 15:32<br>
<b>To:</b> Lewis, Chris<br>
<b>Cc:</b> cisco-voip@puck.nether.net; Michael Back<br>
<b>Subject:</b> Re: [cisco-voip] Unity Connection Partitions and SS<o:p></o:p></span></p>
</div>
</div>
<p class=MsoNormal><o:p> </o:p></p>
<div>
<p class=MsoNormal style='margin-bottom:12.0pt'><span style='font-size:10.0pt;
font-family:"Verdana","sans-serif";color:black'>Did you get any feed back from
the TAC/developers that this was a bug/working by design/to be fixed in CUC
v8,9,10?<br>
<br>
---<br>
Lelio Fulgenzi, B.A.<br>
Senior Analyst (CCS) * University of Guelph * Guelph, Ontario N1G 2W1<br>
(519) 824-4120 x56354 (519) 767-1060 FAX (JNHN)<br>
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^<br>
"Bad grammar makes me [sic]" - Tshirt<br>
<br>
<br>
----- Original Message -----<br>
From: "Chris Lewis" <Chris.Lewis@magnetar.com><br>
To: "Lelio Fulgenzi" <lelio@uoguelph.ca><br>
Cc: cisco-voip@puck.nether.net, "Michael Back"
<Michael.Back@nisd.net><br>
Sent: Tuesday, September 1, 2009 10:27:06 AM GMT -05:00 US/Canada Eastern<br>
Subject: RE: [cisco-voip] Unity Connection Partitions and SS<o:p></o:p></span></p>
<div>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span
style='font-size:10.0pt;font-family:"Arial","sans-serif";color:#1F497D'>Ah yes
in that case yes you are correct.</span><span style='color:black'><o:p></o:p></span></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span
style='font-size:10.0pt;font-family:"Arial","sans-serif";color:#1F497D'> </span><span
style='color:black'><o:p></o:p></span></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span
style='font-size:10.0pt;font-family:"Arial","sans-serif";color:#1F497D'>I have
92 ports licensed and have had to split it up site specifically.</span><span
style='color:black'><o:p></o:p></span></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span
style='font-size:10.0pt;font-family:"Arial","sans-serif";color:#1F497D'> </span><span
style='color:black'><o:p></o:p></span></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span
style='font-size:10.0pt;font-family:"Arial","sans-serif";color:#1F497D'>Chris</span><span
style='color:black'><o:p></o:p></span></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span
style='font-size:10.0pt;font-family:"Arial","sans-serif";color:#1F497D'> </span><span
style='color:black'><o:p></o:p></span></p>
<div>
<div style='border:none;border-top:solid windowtext 1.0pt;padding:3.0pt 0cm 0cm 0cm;
border-color:-moz-use-text-color -moz-use-text-color'>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><b><span
lang=EN-US style='font-size:10.0pt;font-family:"Tahoma","sans-serif";
color:black'>From:</span></b><span lang=EN-US style='font-size:10.0pt;
font-family:"Tahoma","sans-serif";color:black'> Lelio Fulgenzi
[mailto:lelio@uoguelph.ca] <br>
<b>Sent:</b> 01 September 2009 15:26<br>
<b>To:</b> Lewis, Chris<br>
<b>Cc:</b> cisco-voip@puck.nether.net; Michael Back<br>
<b>Subject:</b> Re: [cisco-voip] Unity Connection Partitions and SS</span><span
style='color:black'><o:p></o:p></span></p>
</div>
</div>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span
style='color:black'> <o:p></o:p></span></p>
<div>
<p class=MsoNormal style='mso-margin-top-alt:auto;margin-bottom:12.0pt'><span
style='font-size:10.0pt;font-family:"Verdana","sans-serif";color:black'>As far
as I understand it though, you have to reserve the port for that phone system.
If it's reserved for them, it's not used for anyone else. That's what I was
trying to illustrate (badly). ;)<br>
<br>
<br>
---<br>
Lelio Fulgenzi, B.A.<br>
Senior Analyst (CCS) * University of Guelph * Guelph, Ontario N1G 2W1<br>
(519) 824-4120 x56354 (519) 767-1060 FAX (JNHN)<br>
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^<br>
"Bad grammar makes me [sic]" - Tshirt<br>
<br>
<br>
----- Original Message -----<br>
From: "Chris Lewis" <Chris.Lewis@magnetar.com><br>
To: "Lelio Fulgenzi" <lelio@uoguelph.ca><br>
Cc: cisco-voip@puck.nether.net, "Michael Back" <Michael.Back@nisd.net><br>
Sent: Tuesday, September 1, 2009 10:22:55 AM GMT -05:00 US/Canada Eastern<br>
Subject: RE: [cisco-voip] Unity Connection Partitions and SS</span><span
style='color:black'><o:p></o:p></span></p>
<div>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span
style='font-size:10.0pt;font-family:"Arial","sans-serif";color:#1F497D'>I agree
with it not be very scalable but for 200 users you won’t need 200 ports as they
won’t be utilising every port at the same time. </span><span style='color:black'><o:p></o:p></span></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span
style='font-size:10.0pt;font-family:"Arial","sans-serif";color:#1F497D'> </span><span
style='color:black'><o:p></o:p></span></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span
style='font-size:10.0pt;font-family:"Arial","sans-serif";color:#1F497D'>You
have to be careful with the design with this scenario that’s for sure.</span><span
style='color:black'><o:p></o:p></span></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span
style='font-size:10.0pt;font-family:"Arial","sans-serif";color:#1F497D'> </span><span
style='color:black'><o:p></o:p></span></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span
style='font-size:10.0pt;font-family:"Arial","sans-serif";color:#1F497D'> </span><span
style='color:black'><o:p></o:p></span></p>
<div>
<div style='border:none;border-top:solid windowtext 1.0pt;padding:3.0pt 0cm 0cm 0cm;
border-color:-moz-use-text-color'>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><b><span
lang=EN-US style='font-size:10.0pt;font-family:"Tahoma","sans-serif";
color:black'>From:</span></b><span lang=EN-US style='font-size:10.0pt;
font-family:"Tahoma","sans-serif";color:black'> Lelio Fulgenzi
[mailto:lelio@uoguelph.ca] <br>
<b>Sent:</b> 01 September 2009 14:32<br>
<b>To:</b> Lewis, Chris<br>
<b>Cc:</b> cisco-voip@puck.nether.net; Michael Back<br>
<b>Subject:</b> Re: [cisco-voip] Unity Connection Partitions and SS</span><span
style='color:black'><o:p></o:p></span></p>
</div>
</div>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span
style='color:black'> <o:p></o:p></span></p>
<div>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span
style='font-size:10.0pt;font-family:"Verdana","sans-serif";color:black'>wow.
that's really too bad. not scalable especially with a finite number of ports.
What if I had an office building with 200 tennants? <br>
<br>
---<br>
Lelio Fulgenzi, B.A.<br>
Senior Analyst (CCS) * University of Guelph * Guelph, Ontario N1G 2W1<br>
(519) 824-4120 x56354 (519) 767-1060 FAX (JNHN)<br>
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^<br>
"Bad grammar makes me [sic]" - Tshirt<br>
<br>
<br>
----- Original Message -----<br>
From: "Chris Lewis" <Chris.Lewis@magnetar.com><br>
To: "Michael Back" <Michael.Back@nisd.net><br>
Cc: cisco-voip@puck.nether.net<br>
Sent: Tuesday, September 1, 2009 8:18:01 AM GMT -05:00 US/Canada Eastern<br>
Subject: Re: [cisco-voip] Unity Connection Partitions and SS<br>
<br>
All,<br>
<br>
What I ended up doing was to have a separate Phone System for each of my<br>
sites even though they are within the same UCM Cluster.<br>
<br>
The drawback with this is that I have had to split up my ports to<br>
balance them out across the Phone Systems.<br>
<br>
I have the same number to access Unity from all sites but as users here<br>
are aware of the inter-office dialling digits this removes any issues<br>
of attempting to log on to the wrong "System"<br>
<br>
So far it seems fine but I do not like the fact I have had to split the<br>
ports up as I may have to juggle with it in the future depending on<br>
specific usage at various office. This is a solution which TAC and I<br>
came up with after many conversations.<br>
<br>
Thanks for the help<br>
<br>
Chris<br>
<br>
-----Original Message-----<br>
From: Michael Back [mailto:Michael.Back@nisd.net] <br>
Sent: 19 August 2009 17:35<br>
To: Lewis, Chris<br>
Cc: cisco-voip@puck.nether.net<br>
Subject: RE: [cisco-voip] Unity Connection Partitions and SS<br>
<br>
When I looked into partitions and ss, I knew we would have problems if<br>
someone from site A was at site B for some reason and wanted to access<br>
their voice mail. I am sure Unity would need some special routing for<br>
that to work properly or maybe a dedicated extension for each site to<br>
get messages remotely. So essentially, we could have cleaned up UCM but<br>
we would have added complications to Connection. I am curious to see<br>
what you come up with though...<br>
<br>
MB<br>
<br>
>>> "Lewis, Chris" <Chris.Lewis@magnetar.com>
8/19/2009 10:49 AM >>><br>
Ah OK.<br>
<br>
I have that for Unity currently but want to remove the 3 digit codes<br>
we<br>
use and the masks on the VM Profiles.<br>
<br>
Thanks for the into though. I am pushing TAC for more so will let you<br>
guys know how it goes.<br>
<br>
Thanks<br>
<br>
Chris<br>
<br>
-----Original Message-----<br>
From: Michael Back [mailto:Michael.Back@nisd.net] <br>
Sent: 19 August 2009 16:46<br>
To: Lewis, Chris; Pat Hayes<br>
Cc: cisco-voip@puck.nether.net <br>
Subject: RE: [cisco-voip] Unity Connection Partitions and SS<br>
<br>
Our sites all have a three digit code, for example 001, and we<br>
duplicate<br>
all 31XX extensions. For site 001 I create a voice mail profile that<br>
will be used only by phones with in the 31XX range. The voice mail<br>
box<br>
mask for the voice mail profile is set to add the three digit site<br>
code.<br>
So the mask for my 001 site would be 001XXXX. In Connection, all my<br>
overlapping DNs are seven digits. So at site 001, extension 3101<br>
would<br>
be extension 0013101 in Unity. Everything is in the same partition on<br>
each cluster. We have been doing it this way far awhile and have had<br>
no<br>
problems. For 4 sites, this should be fairly easy to set up. You
can<br>
probably use bulk edit to prepend any site code you like in Unity, and<br>
use BAT to change the extension voice mail profiles in UCM.<br>
<br>
Hope this helps,<br>
>>> "Lewis, Chris" <Chris.Lewis@magnetar.com>
8/19/2009 8:55 AM >>><br>
Would you mind explaining how you did this please?<br>
<br>
Thanks<br>
<br>
Chris<br>
<br>
-----Original Message-----<br>
From: Michael Back [mailto:Michael.Back@nisd.net] <br>
Sent: 19 August 2009 14:53<br>
To: Lewis, Chris; Pat Hayes<br>
Cc: cisco-voip@puck.nether.net <br>
Subject: Re: [cisco-voip] Unity Connection Partitions and SS<br>
<br>
If you are trying to set up a true multi-tenant system then partitions<br>
and ss will probably be necessary. If you are just trying to work out<br>
a<br>
solution for the overlapping DNs then you don't need to worry about<br>
the<br>
partitions and ss. We have more than 100 sites with overlapping DNs<br>
and<br>
do not use partitions or ss. I considered it when we started<br>
implementing Connection 7, but it seemed more trouble than it was<br>
worth.<br>
<br>
MB<br>
<br>
Mike Back<br>
VoIP Systems Administrator<br>
Northside ISD<br>
(210) 397-7737<br>
michael.back@nisd.net <br>
<br>
>>> "Lewis, Chris" <Chris.Lewis@magnetar.com>
8/19/2009 4:37 AM >>><br>
Hi Pat,<br>
<br>
Sorry for the delay, I have been away.<br>
<br>
I agree with what you are saying and this does work for different<br>
Phone<br>
Systems. The issue with when using the Voice Ports. I have set up<br>
forwarding rules on for the voice ports but when you set it up with<br>
more<br>
that one Port for the Routing Rule the call does not get forwarded to<br>
the Specific Mailbox.<br>
<br>
Chris<br>
<br>
-----Original Message-----<br>
From: pat@wcyv.com [mailto:pat@wcyv.com] On Behalf Of Pat Hayes<br>
Sent: 07 August 2009 16:29<br>
To: Lewis, Chris<br>
Cc: lelio@uoguelph.ca; cisco-voip@puck.nether.net <br>
Subject: Re: [cisco-voip] Unity Connection Partitions and SS<br>
<br>
For a true multi-tenant install like this, you need to route by port<br>
or phonesystem. For example, create a separate phone system (and<br>
associated ports) for each site, point your pilots to line groups<br>
containing just those ports, and setup forwarding routing rules with<br>
the appropriate SS for each site.<br>
<br>
On Fri, Aug 7, 2009 at 10:12 AM, Lewis,<br>
Chris<Chris.Lewis@magnetar.com><br>
wrote:<br>
> It shows the dialled number rather than the pilot number.<br>
><br>
> Tac are stumped btw. :-)<br>
><br>
> ________________________________<br>
> From: Lelio Fulgenzi<br>
> To: Lewis, Chris<br>
> Cc: cisco-voip@puck.nether.net <br>
> Sent: Fri Aug 07 09:02:03 2009<br>
> Subject: Re: [cisco-voip] Unity Connection Partitions and SS<br>
> What does the remote port status monitor say? It should tell you the<br>
dialed<br>
> pilot number. I haven't tried it my self (the forwarding rule<br>
config)<br>
but it<br>
> seems like that would be the way.<br>
><br>
> It might be TAC time.<br>
><br>
><br>
> ---<br>
> Lelio Fulgenzi, B.A.<br>
> Senior Analyst (CCS) * University of Guelph * Guelph, Ontario N1G<br>
2W1<br>
> (519) 824-4120 x56354 (519) 767-1060 FAX (JNHN)<br>
><br>
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^<br>
> "Bad grammar makes me [sic]" - Tshirt<br>
><br>
><br>
> ----- Original Message -----<br>
> From: "Chris Lewis" <Chris.Lewis@magnetar.com><br>
> To: lelio@uoguelph.ca <br>
> Cc: cisco-voip@puck.nether.net <br>
> Sent: Friday, August 7, 2009 9:56:01 AM GMT -05:00 US/Canada Eastern<br>
> Subject: Re: [cisco-voip] Unity Connection Partitions and SS<br>
><br>
> Tried it.<br>
><br>
> That works for direct routing - ie sign in - but for forward routing<br>
it<br>
> doesn't work.<br>
><br>
> ________________________________<br>
> From: Lelio Fulgenzi<br>
> To: Lewis, Chris<br>
> Cc: cisco-voip@puck.nether.net <br>
> Sent: Fri Aug 07 08:49:14 2009<br>
> Subject: Re: [cisco-voip] Unity Connection Partitions and SS<br>
><br>
> your forward routing rules allow you to set a calling search space<br>
based on<br>
> the pilot you have forwarded to. it's the dialed number. not the<br>
best<br>
> terminology, it should say "forwarded target" or something like<br>
that.<br>
><br>
> try that out if you haven't already, or let us know if you have.<br>
><br>
><br>
> ---<br>
> Lelio Fulgenzi, B.A.<br>
> Senior Analyst (CCS) * University of Guelph * Guelph, Ontario N1G<br>
2W1<br>
> (519) 824-4120 x56354 (519) 767-1060 FAX (JNHN)<br>
><br>
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^<br>
> "Bad grammar makes me [sic]" - Tshirt<br>
><br>
><br>
> ----- Original Message -----<br>
> From: "Chris Lewis" <Chris.Lewis@magnetar.com><br>
> To: cisco-voip@puck.nether.net <br>
> Sent: Friday, August 7, 2009 3:11:53 AM GMT -05:00 US/Canada Eastern<br>
> Subject: [cisco-voip] Unity Connection Partitions and SS<br>
><br>
> Has anyone set up UC utilising Partitions and SS?<br>
><br>
><br>
><br>
> I am trying to do the following:<br>
><br>
><br>
><br>
> 4 separate sites with overlapping DNs.<br>
><br>
><br>
><br>
> I have setup UC with separate Partitions and SS. Added DNs to their<br>
> respective Partitions. Set up Direct Routing Rules to allow the DN<br>
to dial<br>
> UC - I have separate Pilot Numbers as per Cisco docs.<br>
><br>
><br>
><br>
> The issue is when you try to dial the DN and have it forwarded to<br>
vmail.<br>
> These use forward routing rules and due to the CallerID not being<br>
recognised<br>
> as Vmail ID (IE Pilot number) they fail.<br>
><br>
><br>
><br>
> Has anyone successfully managed to get this sort of scenario<br>
working?<br>
><br>
><br>
><br>
> Thanks<br>
><br>
><br>
><br>
> Chris<br>
><br>
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