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<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif";
color:#1F497D'>Here is the direct link because there isn’t much of a chance
finding it with Cisco’s high quality search function.<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif";
color:#1F497D'><o:p> </o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'><a href="http://tools.cisco.com/gct/Upgrade/jsp/index.jsp">http://tools.cisco.com/gct/Upgrade/jsp/index.jsp</a><o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'><o:p> </o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>~Chris<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'><o:p> </o:p></span></p>
<div style='border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0in 0in 0in'>
<p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span></b><span
style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>
cisco-voip-bounces@puck.nether.net [mailto:cisco-voip-bounces@puck.nether.net] <b>On
Behalf Of </b>Scott Voll<br>
<b>Sent:</b> Wednesday, September 02, 2009 1:53 PM<br>
<b>To:</b> Micah Bennett<br>
<b>Cc:</b> VoIP<br>
<b>Subject:</b> Re: [cisco-voip] Upgrades<o:p></o:p></span></p>
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<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal>go to <a href="http://cisco.com">cisco.com</a> and enter PUT
(product upgrade tool)<o:p></o:p></p>
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<p class=MsoNormal><o:p> </o:p></p>
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<p class=MsoNormal>based on UCSS contract number it should give you what you
can order. eg. 4.3 to 7.0 or 7.1<o:p></o:p></p>
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<p class=MsoNormal><o:p> </o:p></p>
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<p class=MsoNormal>enter your qty and click submit.<o:p></o:p></p>
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<p class=MsoNormal><o:p> </o:p></p>
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<p class=MsoNormal>in 2 - 4 weeks you should get your media and feature
license.<o:p></o:p></p>
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<p class=MsoNormal><o:p> </o:p></p>
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<p class=MsoNormal>the DMA should get your DLU's and bring them over to the
upgrade for devices. same with node licenses.<o:p></o:p></p>
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<p class=MsoNormal><o:p> </o:p></p>
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<p class=MsoNormal>so if you bought phones that are not currently setup. I
would add them before you DMA to the new version.<o:p></o:p></p>
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<p class=MsoNormal><o:p> </o:p></p>
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<p class=MsoNormal style='margin-bottom:12.0pt'>scott<o:p></o:p></p>
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<p class=MsoNormal>On Wed, Sep 2, 2009 at 11:07 AM, Micah Bennett <<a
href="mailto:mbennett@als-xtn.com">mbennett@als-xtn.com</a>> wrote:<o:p></o:p></p>
<div>
<p><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>Ok. I
have UCSS support on all parts of my system. This is</span> <span
style='font-size:10.0pt;font-family:"Arial","sans-serif"'>supposed to give me
access to major release upgrades on my system.</span><o:p></o:p></p>
<p><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>How do I go
about requesting the new versions of software if I am planning an upgrade to a
new major release, such as jumping from 4.2(3) to CM 7.</span><o:p></o:p></p>
<p><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>What is
included with the software? I assume</span> <span style='font-size:10.0pt;
font-family:"Arial","sans-serif"'>it’s the OS for the server as well as the
product software? Does</span> <span style='font-size:10.0pt;font-family:
"Arial","sans-serif"'>the upgrade include a conversion for all my existing
licensing?</span><o:p></o:p></p>
<p><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>I know it
does not include whatever new hardware I may need or additional licenses more
than what I have today (or have support on).</span><o:p></o:p></p>
<p><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>Ordering new
is confusing</span> <span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>enough;
it seems that upgrades are even worse.</span><o:p></o:p></p>
<p><a name="1237c157e8fad9bb_"><b><span style='font-size:10.0pt;font-family:
"Arial","sans-serif";color:navy'>Micah Bennett</span></b></a><o:p></o:p></p>
<p><span style='font-size:10.0pt;font-family:"Arial","sans-serif";color:navy'>Telecommunications
Admin</span><o:p></o:p></p>
<p><b><span style='font-size:10.0pt;font-family:"Arial","sans-serif";
color:maroon'>Active Outdoors</span></b><o:p></o:p></p>
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<p class=MsoNormal style='margin-bottom:12.0pt'><br>
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<a href="https://puck.nether.net/mailman/listinfo/cisco-voip" target="_blank">https://puck.nether.net/mailman/listinfo/cisco-voip</a><o:p></o:p></p>
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<p class=MsoNormal><o:p> </o:p></p>
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