<html><head><style type='text/css'>p { margin: 0; }</style></head><body><div style='font-family: Verdana; font-size: 10pt; color: #000000'>Sorry, I meant to add that there are obviously some features that IPCCx does not have that IPCC enterprise does. Not sure what those are, but if you need a feature, you need a feature. IPCCx is growing by leaps and bounds feature wise, so you might even be surprised.<br><br>---<br>Lelio Fulgenzi, B.A.<br>Senior Analyst (CCS) * University of Guelph * Guelph, Ontario N1G 2W1<br>(519) 824-4120 x56354 (519) 767-1060 FAX (JNHN)<br>^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^<br>"Bad grammar makes me [sic]" - Tshirt<br><br><br>----- Original Message -----<br>From: "Lelio Fulgenzi" <lelio@uoguelph.ca><br>To: "Scott Voll" <svoll.voip@gmail.com><br>Cc: cisco-voip@puck.nether.net, "jeremy co" <jeremy.cool14@gmail.com><br>Sent: Thursday, September 3, 2009 9:38:35 AM GMT -05:00 US/Canada Eastern<br>Subject: Re: [cisco-voip] anybody know a good Doc for comparing contact center express and enterprise ?<br><br><style>p { margin: 0; }</style><link href="/zimbra/css/msgview.css?v=081117021119" rel="stylesheet"><div style="font-family: Verdana; font-size: 10pt; color: rgb(0, 0, 0);">IPCCx v7 supports up to 300 agents now.<br><br>If you need more, you might be better off considering multiple IPCCx installations. From what I hear, IPCC enterprise is a dog to install, maintain, etc. You also need professional services to do the work. At least IPCCx I think you can do by your self.<br><br><br>---<br>Lelio Fulgenzi, B.A.<br>Senior Analyst (CCS) * University of Guelph * Guelph, Ontario N1G 2W1<br>(519) 824-4120 x56354 (519) 767-1060 FAX (JNHN)<br>^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^<br>"Bad grammar makes me [sic]" - Tshirt<br><br><br>----- Original Message -----<br>From: "Scott Voll" <svoll.voip@gmail.com><br>To: "jeremy co" <jeremy.cool14@gmail.com><br>Cc: cisco-voip@puck.nether.net<br>Sent: Thursday, September 3, 2009 12:31:41 AM GMT -05:00 US/Canada Eastern<br>Subject: Re: [cisco-voip] anybody know a good Doc for comparing contact center express and enterprise ?<br><br>150 agents or less --> express<div><br></div><div>151 agents or more --> enterprise</div><div><br></div><div>you have some $$ --> express</div><div><br></div><div>you have lots of $$$$$$$$$$ --> enterprise</div>
<div><br></div><div>petty much sums it up ;-)</div><div><br></div><div>Scott</div><div><br></div><div>PS. Sorry I don't know of a good doc.<br><br><div class="gmail_quote">On Wed, Sep 2, 2009 at 6:44 PM, jeremy co <span dir="ltr"><<a href="mailto:jeremy.cool14@gmail.com" target="_blank">jeremy.cool14@gmail.com</a>></span> wrote:<br>
<blockquote class="gmail_quote" style="border-left: 1px solid rgb(204, 204, 204); margin: 0pt 0pt 0pt 0.8ex; padding-left: 1ex;">Hi,<div><br></div><div><span style="border-collapse: collapse; white-space: pre;">anybody know a good Doc for comparing contact center express and enterprise ?</span></div>
<div><span style="border-collapse: collapse; white-space: pre;"><br></span></div><font color="#888888"><div><span style="border-collapse: collapse; white-space: pre;"><br>
</span></div><div><span style="border-collapse: collapse; white-space: pre;"><br></span></div><div><span style="border-collapse: collapse; white-space: pre;">Jeremy</span></div>
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