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<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>If it’s not stated in the docs, you can assume it wasn’t tested,
and a TAC case could go either way (supported or not supported).<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'><o:p> </o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>In something as dramatic as a co-res IPCCX and Unity, I am certain
TAC/BU would give the “not supported” response.<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'><o:p> </o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>-Chris<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'><o:p> </o:p></span></p>
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<p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span></b><span
style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>
cisco-voip-bounces@puck.nether.net [mailto:cisco-voip-bounces@puck.nether.net] <b>On
Behalf Of </b>Ed Leatherman<br>
<b>Sent:</b> Friday, September 04, 2009 8:22 AM<br>
<b>To:</b> Lelio Fulgenzi<br>
<b>Cc:</b> cisco-voip@puck.nether.net<br>
<b>Subject:</b> Re: [cisco-voip] ipcc express and unity<o:p></o:p></span></p>
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<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal style='margin-bottom:12.0pt'>I'm pretty sure even if you
managed to get it installed, TAC would not touch it if you had a problem.<br>
<br>
I would investigate a non-cisco branded server from HP or IBM for the IPCCx
maybe to cut some cost.<o:p></o:p></p>
<div>
<p class=MsoNormal>On Thu, Sep 3, 2009 at 6:08 PM, Lelio Fulgenzi <<a
href="mailto:lelio@uoguelph.ca">lelio@uoguelph.ca</a>> wrote:<o:p></o:p></p>
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<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Verdana","sans-serif";
color:black'>Oh yes, in v7, you have no choice then. IPCCx has it's own
installation media and it's own WinOS CDs and patches. Unity uses plain jane
Windows and Windows patches. Theoretically, you may be able to install Unity
over an IPCC installation, but I doubt it.<o:p></o:p></span></p>
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<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Verdana","sans-serif";
color:black'><br>
<br>
<br>
<br>
---<br>
Lelio Fulgenzi, B.A.<br>
Senior Analyst (CCS) * University of Guelph * Guelph, Ontario N1G 2W1<br>
(519) 824-4120 x56354 (519) 767-1060 FAX (JNHN)<br>
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^<br>
"Bad grammar makes me [sic]" - Tshirt<br>
<br>
<br>
----- Original Message -----<br>
From: "Charles Goldsmith" <<a href="mailto:wokka@justfamily.org"
target="_blank">wokka@justfamily.org</a>><o:p></o:p></span></p>
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<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Verdana","sans-serif";
color:black'>To: "Lelio Fulgenzi" <<a
href="mailto:lelio@uoguelph.ca" target="_blank">lelio@uoguelph.ca</a>><br>
Cc: <a href="mailto:cisco-voip@puck.nether.net" target="_blank">cisco-voip@puck.nether.net</a><br>
Sent: Thursday, September 3, 2009 6:04:16 PM GMT -05:00 US/Canada Eastern<br>
Subject: Re: [cisco-voip] ipcc express and unity<br>
<br>
Sorry, I should have specified, this is all version 7, so the CUCM is<br>
7, which is linux based, and IPCC needs a windows server, does it not?<br>
<br>
I'm just now digging into all of this, so I may be wrong...<br>
<br>
Thanks!<br>
Charles<br>
<br>
On Thu, Sep 3, 2009 at 5:01 PM, Lelio Fulgenzi<<a
href="mailto:lelio@uoguelph.ca" target="_blank">lelio@uoguelph.ca</a>>
wrote:<br>
> I don't think it would even install...the installation media is different.<br>
> You can only install IPCCx co-res on CUCM (or at least you used to be able<br>
> to do so).<br>
><br>
> ---<br>
> Lelio Fulgenzi, B.A.<br>
> Senior Analyst (CCS) * University of Guelph * Guelph, Ontario N1G 2W1<br>
> (519) 824-4120 x56354 (519) 767-1060 FAX (JNHN)<br>
> ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^<br>
> "Bad grammar makes me [sic]" - Tshirt<br>
><br>
><br>
> ----- Original Message -----<br>
> From: "Charles Goldsmith" <<a
href="mailto:wokka@justfamily.org" target="_blank">wokka@justfamily.org</a>><br>
> To: <a href="mailto:cisco-voip@puck.nether.net" target="_blank">cisco-voip@puck.nether.net</a><br>
> Sent: Thursday, September 3, 2009 5:58:22 PM GMT -05:00 US/Canada Eastern<br>
> Subject: [cisco-voip] ipcc express and unity<br>
><br>
> For a small installation, less than 200 users and 20 ipcc agents, can<br>
> you run ipcc express on a unity server? Would this be supportable?<br>
><br>
> The server is the MCS-7835-H2, so a decently beefy box, and another<br>
> processor/ram can be added.<br>
><br>
> Seems silly to buy another server, even a small one, for 20 agents,<br>
> and I don't see us doubling in size, if we do, I could justify its own<br>
> server.<br>
><br>
> Thanks<br>
> Charles<br>
> _______________________________________________<br>
> cisco-voip mailing list<br>
> <a href="mailto:cisco-voip@puck.nether.net" target="_blank">cisco-voip@puck.nether.net</a><br>
> <a href="https://puck.nether.net/mailman/listinfo/cisco-voip"
target="_blank">https://puck.nether.net/mailman/listinfo/cisco-voip</a><br>
><o:p></o:p></span></p>
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<p class=MsoNormal style='margin-bottom:12.0pt'><br>
<br clear=all>
<br>
-- <br>
Ed Leatherman<o:p></o:p></p>
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