what i'd do, is go to the input tab on the menu step properties and set the time out and retries down to 0, be default is 3<br>if you set this 2 fields to 0 the prompt "are you still there" is not going to be played to the caller<br>
<br>hopefully this helps<br><br><div class="gmail_quote">2009/9/8 Randy C Homyk <span dir="ltr"><<a href="mailto:rhomyk@gmail.com">rhomyk@gmail.com</a>></span><br><blockquote class="gmail_quote" style="border-left: 1px solid rgb(204, 204, 204); margin: 0pt 0pt 0pt 0.8ex; padding-left: 1ex;">
Re-record the system file still_there.wav and record it as a blank file.<br>
<br>
Wfavvid\prompts\system\g711_ulaw\en_us\userDialog\still_there.wav<br>
<br>
Be aware that if any service pack or upgrade is done, this file will be<br>
replace with the original again.<br>
<br>
Randy Homyk<br>
CCIE Voice #14584<br>
Homyk Systems<br>
mailto: <a href="mailto:rhomyk@homyk.net">rhomyk@homyk.net</a><br>
mailto: <a href="mailto:rhomyk@bellsouth.net">rhomyk@bellsouth.net</a><br>
Phone: +786-269-5175<br>
Fax: +305-258-9156<br>
Mobile: 786-269-5175<br>
<a href="http://www.homyk.net" target="_blank">www.homyk.net</a><br>
<div><div></div><div class="h5"><br>
<br>
-----Original Message-----<br>
From: <a href="mailto:cisco-voip-bounces@puck.nether.net">cisco-voip-bounces@puck.nether.net</a><br>
[mailto:<a href="mailto:cisco-voip-bounces@puck.nether.net">cisco-voip-bounces@puck.nether.net</a>] On Behalf Of Andre<br>
Sent: Tuesday, September 08, 2009 12:17 PM<br>
To: <a href="mailto:cisco-voip@puck.nether.net">cisco-voip@puck.nether.net</a><br>
Subject: Re: [cisco-voip] How to remove CCX system prompt "Are you still<br>
there?" on themenu step (ciscozest)<br>
<br>
Hi ciscozest<br>
<br>
you have to edit the file under the flash called: RingList.xml, and<br>
remove the line of "Are you still there?"<br>
<br>
Then you have to reset the TFTP service and phones.<br>
<br>
Regards,<br>
<br>
Andre<br>
<br>
On Tue, 2009-09-08 at 12:00 -0400, <a href="mailto:cisco-voip-request@puck.nether.net">cisco-voip-request@puck.nether.net</a><br>
wrote:<br>
> 11. How to remove CCX system prompt "Are you still there?" on the<br>
> menu step (ciscozest)<br>
<br>
<br>
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</div></div></blockquote></div><br>