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<p class=MsoNormal><span style='color:#1F497D'>The old CAC used something
called the “Line State Server”, which was essentially a Cisco proprietary
interface using TCD & accessing the database<o:p></o:p></span></p>
<p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p>
<p class=MsoNormal><span style='color:#1F497D'>The new AC’s use CTI (TAPI),
with a bit of AXL in there too for SuperProvider support<o:p></o:p></span></p>
<p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p>
<p class=MsoNormal><span style='color:#1F497D'>Hope that helps<o:p></o:p></span></p>
<p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p>
<p class=MsoNormal><span style='color:#1F497D'>Cheers<o:p></o:p></span></p>
<p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p>
<div>
<p class=MsoNormal><b><span lang=EN-GB style='font-family:"Arial","sans-serif";
color:navy'>Bennie Grant<br>
</span></b><i><span lang=EN-GB style='font-size:8.0pt;font-family:"Arial","sans-serif";
color:navy'>VP - Operations<br>
</span></i><b><span lang=EN-GB style='font-family:"Arial","sans-serif";
color:navy'>Arc Solutions (International) Inc<br>
</span></b><span lang=EN-GB style='font-size:8.0pt;font-family:"Arial","sans-serif";
color:navy'>Part of the Mettoni group | </span><span lang=EN-GB
style='color:#1F497D'><a href="http://www.mettoni.com/"><span style='font-size:
8.0pt;font-family:"Arial","sans-serif"'>www.mettoni.com</span></a> <o:p></o:p></span></p>
<p class=MsoNormal><span lang=EN-GB style='color:#1F497D'><o:p> </o:p></span></p>
<p class=MsoNormal><span lang=EN-GB style='color:red'>*****Arc Solutions have
now launched online Forums for our customers and partners. Visit <a
href="http://forum.arcsolutions.com/">http://forum.arcsolutions.com</a> to
register*****<o:p></o:p></span></p>
</div>
<p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p>
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<div style='border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0in 0in 0in'>
<p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span></b><span
style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>
cisco-voip-bounces@puck.nether.net [mailto:cisco-voip-bounces@puck.nether.net] <b>On
Behalf Of </b>Granger, Simon<br>
<b>Sent:</b> Wednesday, September 09, 2009 9:47 AM<br>
<b>To:</b> cisco-voip@puck.nether.net<br>
<b>Subject:</b> [cisco-voip] Old Legacy Attendant console<o:p></o:p></span></p>
</div>
</div>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal><span lang=EN-GB>Does anyone know what it uses to get the
status of the lines in the old (and possibly new) attendant console is it
TAPI/AXL/Something Else? As shown in the picture below.<o:p></o:p></span></p>
<p class=MsoNormal><span lang=EN-GB><o:p> </o:p></span></p>
<p class=MsoNormal><span lang=EN-GB><img border=0 width=220 height=29
id="Picture_x0020_1" src="cid:image001.png@01CA3134.9950CBF0"><o:p></o:p></span></p>
<p class=MsoNormal><span lang=EN-GB><img border=0 width=83 height=25
id="Picture_x0020_2" src="cid:image002.png@01CA3134.9950CBF0"><o:p></o:p></span></p>
<p class=MsoNormal><span lang=EN-GB><img border=0 width=232 height=29
id="Picture_x0020_3" src="cid:image003.png@01CA3134.9950CBF0"><o:p></o:p></span></p>
<p class=MsoNormal><span lang=EN-GB><o:p> </o:p></span></p>
<p class=MsoNormal><span lang=EN-GB>Thanks<o:p></o:p></span></p>
<p class=MsoNormal><span lang=EN-GB><o:p> </o:p></span></p>
<p class=MsoNormal><span lang=EN-GB>Simon<o:p></o:p></span></p>
<p class=MsoNormal><span lang=EN-GB><o:p> </o:p></span></p>
<p class=MsoNormal style='text-autospace:none'><b><span lang=EN-GB
style='font-size:10.0pt;font-family:"Arial","sans-serif";color:#262424'>Simon
Granger</span></b><span lang=EN-GB style='font-size:10.0pt;font-family:"Arial","sans-serif";
color:#262424'><o:p></o:p></span></p>
<p class=MsoNormal style='text-autospace:none'><span lang=EN-GB
style='font-size:10.0pt;font-family:"Arial","sans-serif";color:#262424'>Senior
Server Specialist<o:p></o:p></span></p>
<p class=MsoNormal style='text-autospace:none'><span lang=EN-GB
style='font-size:10.0pt;font-family:"Arial","sans-serif";color:#262424'><o:p> </o:p></span></p>
<p class=MsoNormal style='text-autospace:none'><b><span lang=EN-GB
style='font-size:10.0pt;font-family:"Arial","sans-serif";color:#262424'>FM
Global </span></b><span lang=EN-GB style='font-size:10.0pt;font-family:"Arial","sans-serif";
color:#262424'><o:p></o:p></span></p>
<p class=MsoNormal style='text-autospace:none'><span lang=DE style='font-size:
10.0pt;font-family:"Arial","sans-serif"'>1 Windsor Dials, Windsor, Berkshire,
SL4 1RS, UK<o:p></o:p></span></p>
<p class=MsoNormal style='text-autospace:none'><span lang=DE style='font-size:
10.0pt;font-family:"Arial","sans-serif"'>T: +44 (0)1753 750154 <o:p></o:p></span></p>
<p class=MsoNormal style='text-autospace:none'><span lang=DE style='font-size:
10.0pt;font-family:"Arial","sans-serif"'>F: +44 (0)1753 868700<o:p></o:p></span></p>
<p class=MsoNormal><span lang=EN-GB style='font-size:10.0pt;font-family:"Arial","sans-serif"'><a
href="www.fmglobal.com">www.fmglobal.com</a><o:p></o:p></span></p>
<p class=MsoNormal><span lang=EN-GB><o:p> </o:p></span></p>
<p class=MsoNormal><span lang=EN-GB style='font-size:12.0pt;font-family:"Times New Roman","serif"'><o:p> </o:p></span></p>
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style='font-size:12.0pt;font-family:"Times New Roman","serif"'>
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</span></div>
<p class=MsoNormal><span lang=EN-GB style='font-size:7.5pt;font-family:"Arial","sans-serif";
color:gray'>Registered No. 755780 England<br>
Registered Office: FM Insurance Company Limited<br>
1 Windsor Dials, Windsor,<br>
Berkshire, UK, SL4 1RS<br>
Regulated by the Financial Services Authority.<br>
VAT No. G.B.: 792 4276 02</span><span lang=EN-GB style='font-size:12.0pt;
font-family:"Times New Roman","serif"'><o:p></o:p></span></p>
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