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<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>Hi,<o:p></o:p></span></p>

<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'><o:p>&nbsp;</o:p></span></p>

<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>It v5. I have to install the system prompts with unity
installer, but can I change all the customer prompts already recorded and
messages?<o:p></o:p></span></p>

<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'><o:p>&nbsp;</o:p></span></p>

<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>Regards,<o:p></o:p></span></p>

<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'><o:p>&nbsp;</o:p></span></p>

<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>Ruben<o:p></o:p></span></p>

<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'><o:p>&nbsp;</o:p></span></p>

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<p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span></b><span
style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'> Dennis Heim
[mailto:Dennis.Heim@cdw.com] <br>
<b>Sent:</b> Wednesday, September 09, 2009 7:45 PM<br>
<b>To:</b> Cristobal Priego; Ruben Montes (Europe)<br>
<b>Cc:</b> cisco-voip@puck.nether.net<br>
<b>Subject:</b> RE: [cisco-voip] Changing Unity codec from g711 to g729<o:p></o:p></span></p>

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<p class=MsoNormal><o:p>&nbsp;</o:p></p>

<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>You basically have to run the Unity Installer all over again so
about 1.25 hrs per unity servers per language that is installed.<o:p></o:p></span></p>

<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'><o:p>&nbsp;</o:p></span></p>

<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span
style='font-size:10.0pt;font-family:"Arial","sans-serif";color:#1F497D'>Dennis
Heim<br>
Network Voice Engineer<br>
CDW&nbsp; Advanced Technology Services<br>
11711 N. Meridian Street, Suite 225<br>
Carmel, IN&nbsp; 46032<br>
<br>
317.569.4255 Office<br>
</span><span style='font-size:10.0pt;font-family:"Arial","sans-serif";
color:black'>317.569.4201 Fax<br>
</span><span style='font-size:10.0pt;font-family:"Arial","sans-serif";
color:#1F497D'>317.694.6070 Cell<o:p></o:p></span></p>

<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span
style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><a
href="mailto:dennis.heim@cdw.com" title="mailto:dennis.heim@berbee.com">dennis.heim@cdw.com</a><br>
<a href="http://www.berbee.com/" title="http://www.berbee.com/">www.berbee.com</a></span><span
style='color:#1F497D'><o:p></o:p></span></p>

<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'><o:p>&nbsp;</o:p></span></p>

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<p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span></b><span
style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>
cisco-voip-bounces@puck.nether.net [mailto:cisco-voip-bounces@puck.nether.net] <b>On
Behalf Of </b>Cristobal Priego<br>
<b>Sent:</b> Wednesday, September 09, 2009 11:56 AM<br>
<b>To:</b> Ruben Montes (Europe)<br>
<b>Cc:</b> cisco-voip@puck.nether.net<br>
<b>Subject:</b> Re: [cisco-voip] Changing Unity codec from g711 to g729<o:p></o:p></span></p>

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<p class=MsoNormal><o:p>&nbsp;</o:p></p>

<p class=MsoNormal style='margin-bottom:12.0pt'>What's your unity version ?<o:p></o:p></p>

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<p class=MsoNormal>2009/9/9 Ruben Montes (Europe) &lt;<a
href="mailto:Ruben.Montes@eu.didata.com">Ruben.Montes@eu.didata.com</a>&gt;<o:p></o:p></p>

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<p>Hi,<o:p></o:p></p>

<p>we are having resources problems with the transcoding for calls reaching the
unity call handlers. Every incoming call is processed first by a Unity call
handler and then forwarded to CCM.<o:p></o:p></p>

<p>Due to design, all incoming alls are g729 and Unity was installed with g711
codec, so transcodeing resources are needed. Wwe don't have enough DSP and we
are evaluating buying more DSP for the gateway or changing the codec from g711
to g729 in the Unity.<o:p></o:p></p>

<p>I've never done this before, so how is the process to convert all the system
to the new codec? I've read some documentation but I'd like to have your
feedback. I assume only one codec can be installed in the system or I can have
both? <o:p></o:p></p>

<p>Thanks in advance,<o:p></o:p></p>

<p>Ruben<o:p></o:p></p>

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<p class=MsoNormal style='margin-bottom:12.0pt'><br>
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<a href="https://puck.nether.net/mailman/listinfo/cisco-voip" target="_blank">https://puck.nether.net/mailman/listinfo/cisco-voip</a><o:p></o:p></p>

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<p class=MsoNormal><o:p>&nbsp;</o:p></p>

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