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<font size="-1"><font face="Arial">This is probably a combination of
CSCsy70968 and CSCta20132.<br>
</font></font>
<pre class="moz-signature" cols="72">Adam </pre>
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<span style="color: rgb(0, 0, 0);" class="headerSpan"><br>
<br>
-----Original Message-----<br>
From: Charles Goldsmith <a class="moz-txt-link-rfc2396E" href="mailto:wokka@justfamily.org"><wokka@justfamily.org></a><br>
Sent: Thu, Sep 10, 2009 1:52:09 Pm <br>
To: Erick Bergquist <a class="moz-txt-link-rfc2396E" href="mailto:erickbee@gmail.com"><erickbee@gmail.com></a><br>
CC: voip puck <a class="moz-txt-link-rfc2396E" href="mailto:cisco-voip@puck.nether.net"><cisco-voip@puck.nether.net></a><br>
Subject: Re: [cisco-voip] Issues with 7.1.2a SU1 with web page, corp
dir, etc stop working?</span>
<blockquote
style="border: medium none ! important; padding-left: 0px ! important; padding-right: 0px ! important; margin-left: 0px ! important; margin-right: 0px ! important;"
cite="mid:4be4573d0909101052r71e2f8b8k4933dd54ce163926@mail.gmail.com"
type="cite">
<pre wrap="">Erick, I've seen the same issue, twice now we noticed that the CAR and
the CCMAdmin pages weren't working.
Instead of rebooting, you can ssh into the publisher and issue a
'utils service restart Cisco CallManager Admin'
This will restart tomcat and resolve the issue. My occurences were
about 10 days apart. I have not opened a TAC case, mainly because
even in 7.1.2b, its still listed as an open issue.
I'm seeing the following error:
SEVERE: FAIL - Application at context path /car could not be started
java.lang.OutOfMemoryError: PermGen space
HTH
Charles
On Thu, Sep 10, 2009 at 11:38 AM, Erick Bergquist<a class="moz-txt-link-rfc2396E" href="mailto:erickbee@gmail.com"><erickbee@gmail.com></a> wrote:
> I dug further into the tomcat logs from my issue, and in the
> catalina.out file the entry below is where the problem first appears
> and seems to be triggered by car in this case. After this event in
> logs, the rest of the catalina.out has Java out of memory Error:
> PermGen until the time we restarted. I'm working with TAC on this
> also.
>
>
> Sep 8, 2009 10:03:48 PM org.apache.catalina.core.StandardContext
> checkUnusualURLPattern
> INFO: Suspicious url pattern: "*.*" in context [/car] - see section
> SRV.11.2 of the Servlet specification
> #
> # java.lang.OutOfMemoryError: PermGen space
> # -XX:OnOutOfMemoryError="/home/tomcat/tomcat_diagnostics.sh"
> # Executing /bin/sh -c "/home/tomcat/tomcat_diagnostics.sh"...
> chown: cannot access
> `/usr/local/thirdparty/jakarta-tomcat/logs/heap.8650.tomcat.1252465438.hprof':
> No such file or directory
> chmod: cannot access
> `/usr/local/thirdparty/jakarta-tomcat/logs/heap.8650.tomcat.1252465438.hprof':
> No such file or directory
> 2009-09-08 22:09:05
> :
>
>
> On Wed, Sep 9, 2009 at 8:09 PM, Eric Pedersen <a class="moz-txt-link-rfc2396E" href="mailto:eric.pedersen@sait.ca"><eric.pedersen@sait.ca></a> wrote:
>> We've also seen this with CM 7.1.2a. I haven't had time to look into it deeply, but if it happens again I will definitely open a TAC case. It's too bad SU1 looks like it has the same problem.
>>
>> -----Original Message-----
>> From: <a class="moz-txt-link-abbreviated" href="mailto:cisco-voip-bounces@puck.nether.net">cisco-voip-bounces@puck.nether.net</a> [<a class="moz-txt-link-freetext" href="mailto:cisco-voip-bounces@puck.nether.net">mailto:cisco-voip-bounces@puck.nether.net</a>] On Behalf Of Erick Bergquist
>> Sent: September 9, 2009 13:18
>> To: Wes Sisk
>> Cc: voip puck
>> Subject: Re: [cisco-voip] Issues with 7.1.2a SU1 with web page, corp dir, etc stop working?
>>
>> The tomcat logs are showing java out of memory exception errors from
>> that time period.
>>
>> This is first error in logs, looks like someone was making changes to
>> a phone at this time.
>>
>> Sep 8, 2009 4:25:47 PM org.apache.catalina.core.ApplicationDispatcher invoke
>> SEVERE: Servlet.service() for servlet
>> org.apache.jsp.WEB_002dINF.pages.phone.phone_002dcontent_jsp threw
>> exception
>> java.lang.OutOfMemoryError: PermGen space
>> at sun.misc.Unsafe.defineClass(Native Method)
>>
>> Then after that, the tomcat log entries below occur frequently...
>>
>> Sep 8, 2009 8:21:35 PM org.apache.catalina.core.StandardWrapperValve invoke
>> SEVERE: Servlet.service() for servlet AstServlet threw exception
>> java.lang.OutOfMemoryError: PermGen space
>>
>> Sep 8, 2009 10:57:31 PM org.apache.catalina.core.StandardWrapperValve invoke
>> SEVERE: Servlet.service() for servlet AXL threw exception
>> java.lang.OutOfMemoryError: PermGen space
>>
>> It is a 7835H2 model server.
>>
>> Thanks
>>
>> On Wed, Sep 9, 2009 at 1:38 PM, Wes Sisk<a class="moz-txt-link-rfc2396E" href="mailto:wsisk@cisco.com"><wsisk@cisco.com></a> wrote:
>>> The common component to all those features is Tomcat. Check all tomcat and
>>> web logs for errors.
>>>
>>> /Wes
>>>
>>> On Wednesday, September 09, 2009 2:18:40 PM , Erick Bergquist
>>> <a class="moz-txt-link-rfc2396E" href="mailto:erickbee@gmail.com"><erickbee@gmail.com></a> wrote:
>>>>
>>>> Anyone know of any issues in 7.1.2a SU1 with the web page, corporate
>>>> directory, authentication from Meeting Place/IPCC stop working? Reboot
>>>> fixed the issue and nothing in logs that pops out as being a problem.
>>>> No crash dump files.
>>>>
>>>> Thanks, Erick
>>>> _______________________________________________
>>>> cisco-voip mailing list
>>>> <a class="moz-txt-link-abbreviated" href="mailto:cisco-voip@puck.nether.net">cisco-voip@puck.nether.net</a>
>>>> <a class="moz-txt-link-freetext" href="https://puck.nether.net/mailman/listinfo/cisco-voip">https://puck.nether.net/mailman/listinfo/cisco-voip</a>
>>>>
>>>
>>>
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>>
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</pre>
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