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<p class=MsoPlainText>You need to setup a Smart Host on Unity and also ensure
the SMTP Virtual Server is correct.<o:p></o:p></p>
<p class=MsoPlainText><o:p> </o:p></p>
<p class=MsoPlainText>There are ways to receive emails with Voicemails as
attachments which can be played back on the PC or a mobile device. You
have to change the Message Actions for the User and provided you have the smtp
address correct then it will relays the message and saves it in Unity.
You have to be careful though as relaying the message to the Exchange doesn’t
delete the message from Unity Connection (Unless you decide to do
this). <o:p></o:p></p>
<p class=MsoPlainText><o:p> </o:p></p>
<p class=MsoPlainText>The messages are in wav format and that is all you can
do. They are G.711 also which means about 7K per second for
messages. I did set it to G.729 which lowers the size considerably
but as the Cisco G.729 codec is their own there is nothing I could find which
plays them back – especially mobile devices.<o:p></o:p></p>
<p class=MsoPlainText><o:p> </o:p></p>
<p class=MsoPlainText>I set it up so that only specific users have this functionality
as we didn’t want to overload Exchange (would have gone for Unity if I
had wanted that one). For all our users, I have it set that they get
email notification of a new message with the External Dial up number as part of
the Subject. This works so that the users only need to click on the
number for it to dial into the server ( you will find adding the INTL dial
codes worthwhile here so they can do it from anywhere). I also set up
Forwarding and Alternate Extensions (with their mobile devices as one of them)
so that they don’t need to input their extension PLUS their PIN
code. This way its only their PIN code and takes away an additional step.<o:p></o:p></p>
<p class=MsoPlainText><o:p> </o:p></p>
<p class=MsoPlainText>If you need more info then let me know – I have
some docs somewhere on the SMTP stuff. <o:p></o:p></p>
<p class=MsoPlainText><o:p> </o:p></p>
<p class=MsoPlainText>Chris<o:p></o:p></p>
<p class=MsoPlainText><o:p> </o:p></p>
<p class=MsoPlainText> <o:p></o:p></p>
<p class=MsoPlainText><o:p> </o:p></p>
<p class=MsoPlainText> <span style='font-family:"Verdana","sans-serif";
color:black'>----- Original Message -----</span><o:p></o:p></p>
<p class=MsoPlainText>From: Lelio Fulgenzi <lelio@uoguelph.ca><o:p></o:p></p>
<p class=MsoPlainText>To: thomaslemay@comcast.net<o:p></o:p></p>
<p class=MsoPlainText>Cc: cisco-voip@puck.nether.net<o:p></o:p></p>
<p class=MsoPlainText>Subject: Re: [cisco-voip] Unity 7 Connection and
Voicemails on the PC<o:p></o:p></p>
<p class=MsoPlainText>Message-ID:<o:p></o:p></p>
<p class=MsoPlainText> <850521019.5355301253201431723.JavaMail.root@simcoe.cs.uoguelph.ca><o:p></o:p></p>
<p class=MsoPlainText>Content-Type: text/plain; charset="utf-8"<o:p></o:p></p>
<p class=MsoPlainText><o:p> </o:p></p>
<p class=MsoPlainText>IMAP access is via the client, so whatever client you are
using to access your exchange email is where you would program the external
account. For example, if you're using Outlook, you would program an external
account in Outlook pointing to your voice mail servers. No additional work is
required except for any network ACLs allowing SSL/IMAP access from the clients
to the host. <o:p></o:p></p>
<p class=MsoPlainText><o:p> </o:p></p>
<p class=MsoPlainText>That being said, I know that some mail servers allow you
to program the external account into the mail server itself and imports that
mail so that it looks like just another folder on the central mail server. I'm
not sure if Exchange can do this, or how it's done. <o:p></o:p></p>
<p class=MsoPlainText><o:p> </o:p></p>
<p class=MsoPlainText>As for exporting, you would use the COBRA tools to do
that. Make sure you are using the latest tool and are on the latest version/ES
of Unity Connection. Otherwise you could run into a password problem. <o:p></o:p></p>
<p class=MsoPlainText><o:p> </o:p></p>
<p class=MsoPlainText>--- <o:p></o:p></p>
<p class=MsoPlainText>Lelio Fulgenzi, B.A. <o:p></o:p></p>
<p class=MsoPlainText>Senior Analyst (CCS) * University of Guelph * Guelph,
Ontario N1G 2W1 <o:p></o:p></p>
<p class=MsoPlainText>(519) 824-4120 x56354 (519) 767-1060 FAX (JNHN) <o:p></o:p></p>
<p class=MsoPlainText>^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
<o:p></o:p></p>
<p class=MsoPlainText>"Bad grammar makes me [sic]" - Tshirt <o:p></o:p></p>
<p class=MsoPlainText><o:p> </o:p></p>
<p class=MsoPlainText><o:p> </o:p></p>
<p class=MsoPlainText>----- Original Message ----- <o:p></o:p></p>
<p class=MsoPlainText>From: thomaslemay@comcast.net <o:p></o:p></p>
<p class=MsoPlainText>To: cisco-voip@puck.nether.net <o:p></o:p></p>
<p class=MsoPlainText>Sent: Thursday, September 17, 2009 11:22:28 AM GMT -05:00
US/Canada Eastern <o:p></o:p></p>
<p class=MsoPlainText>Subject: [cisco-voip] Unity 7 Connection and Voicemails
on the PC <o:p></o:p></p>
<p class=MsoPlainText><o:p> </o:p></p>
<p class=MsoPlainText><o:p> </o:p></p>
<p class=MsoPlainText><o:p> </o:p></p>
<p class=MsoPlainText><o:p> </o:p></p>
<p class=MsoPlainText><o:p> </o:p></p>
<p class=MsoPlainText><o:p> </o:p></p>
<p class=MsoPlainText>I am currently building out unity 7 connection on a lab
server in an effort to move off of unity 7 unified messaging. Does anyone know
if there any changes which need to be made on the exchange email application in
order for subscribers to receive voicemails on their PC\Laptops (like unified
messaging) while using unity connection? We are running Exchange 2003 and I
looked at the exchange properties via Active Directory and saw that we have
IMAP4 enabled. I would appreciate any additional suggestions, configuration
tips or details for creating the folder and configuring the application for
voice-mail to be received on a PC? Finally, I believe that we can use a DIRT
backup to get all of the current subscriber data off of unity 4.0.5 and import
it into unity 7 connection. Are there any issues with this process or is there
a better way to accomplish this with Cobras or other tools? <o:p></o:p></p>
<p class=MsoPlainText><o:p> </o:p></p>
<p class=MsoPlainText><o:p> </o:p></p>
<p class=MsoPlainText><o:p> </o:p></p>
<p class=MsoPlainText>thanks in advance. <o:p></o:p></p>
<p class=MsoPlainText><o:p> </o:p></p>
<p class=MsoPlainText><o:p> </o:p></p>
<p class=MsoPlainText><o:p> </o:p></p>
<p class=MsoPlainText>Tom <o:p></o:p></p>
<p class=MsoNormal><o:p> </o:p></p>
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