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<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>I have, it’s a back end service issue. Do you have multiple
unity servers and / or message stores?<o:p></o:p></span></p>
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color:#1F497D'><o:p> </o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>In my customer’s case, a reboot of Unity addressed it as well.<o:p></o:p></span></p>
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color:#1F497D'><o:p> </o:p></span></p>
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<p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span></b><span
style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'> cisco-voip-bounces@puck.nether.net
[mailto:cisco-voip-bounces@puck.nether.net] <b>On Behalf Of </b>Gwenzit<br>
<b>Sent:</b> Wednesday, September 23, 2009 5:22 PM<br>
<b>To:</b> cisco-voip@puck.nether.net<br>
<b>Subject:</b> [cisco-voip] External Callers Voicemail does not get to users
nor does mwi work? anyone heard of this ?<o:p></o:p></span></p>
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<p class=MsoNormal><o:p> </o:p></p>
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<p class=MsoNormal><span style='color:black'>internal vm works when someone
leaves a message.The users receive a new message notification and can retrieve
the vm . External users calling into the system get to the persons vm box,
leave a message but the user never receives the vm nor does the mwi notify the
called party there is a voice message waiting. <o:p></o:p></span></p>
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<p class=MsoNormal><span style='color:black'> <o:p></o:p></span></p>
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<p class=MsoNormal><span style='color:black'>rebooted the unity server and all
is fine now. We have not done any updates or patches lately so this is a new
problem that just popped up suddenly.<o:p></o:p></span></p>
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<p class=MsoNormal><span style='color:black'> <o:p></o:p></span></p>
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<p class=MsoNormal><span style='color:black'>Its unity 5,<o:p></o:p></span></p>
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<p class=MsoNormal><span style='color:black'> <o:p></o:p></span></p>
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<p class=MsoNormal><span style='color:black'>Anyone ever seen this?<br>
<o:p></o:p></span></p>
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<p class=MsoNormal><strong><span style='color:black'>GregW </span></strong><span
style='color:black'><o:p></o:p></span></p>
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<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Courier New";
color:black'>CONFIDENTIALITY NOTICE: This email message and any attached files
are intended only for the use of the individual to which this
is addressed to and may contain information that is confidential,
proprietary, privileged and/or exempt from disclosure under applicable law. If
the reader of this message is not the intended recipient you are notified that
any distribution, copying, disclosure and use of, or reliance on the contents
of this transmission is strictly prohibited. If you have received this transmission
in error, please notify the sender immediately by return e-mail (or email </span><span
style='font-size:10.0pt;color:black'><a href="mailto:gwenzit@yahoo.com"
target="_blank"><span style='font-family:"Courier New"'>gwenzit@yahoo.com</span></a></span><span
style='font-size:10.0pt;font-family:"Courier New";color:black'>) and destroy
the transmission by deleting the original message attachments and all copies. </span><span
style='color:black'><o:p></o:p></span></p>
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