<html><body bgcolor="#FFFFFF"><div>Hi Dana</div><div><br></div><div>That's correct, those are the only overflow options with CUEAC. Glad you got the answer to the BLF one</div><div><br></div><div>Thanks<br><br>On Sep 24, 2009, at 7:08 AM, "Dana Tong (AU)" <<a href="mailto:Dana.Tong@didata.com.au">Dana.Tong@didata.com.au</a>> wrote:<br><br></div><div></div><blockquote type="cite"><div>
<div class="Section1">
<p class="MsoNormal"><span style="color:#1F497D">Ok so it seems that dynamic BLF
for CUEAC is available in the EFT version 3.1.1.4 but not yet out for customer
release.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D">I have another question however.
<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D">Is there a way to set an
overflow timer? CUEAC seems to only has a max calls and no-operator overflow?<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
<div>
<div style="border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0cm 0cm 0cm">
<p class="MsoNormal"><b><span lang="EN-US" style="font-size:10.0pt;font-family:
"Tahoma","sans-serif"">From:</span></b><span lang="EN-US" style="font-size:10.0pt;
font-family:"Tahoma","sans-serif""> <a href="mailto:cisco-voip-bounces@puck.nether.net">cisco-voip-bounces@puck.nether.net</a>
[mailto:cisco-voip-bounces@puck.nether.net] <b>On Behalf Of </b>Dana Tong (AU)<br>
<b>Sent:</b> Thursday, 24 September 2009 3:36 PM<br>
<b>To:</b> <a href="mailto:cisco-voip@puck.nether.net"><a href="mailto:cisco-voip@puck.nether.net">cisco-voip@puck.nether.net</a></a><br>
<b>Subject:</b> [cisco-voip] CUEAC BLF question<o:p></o:p></span></p>
</div>
</div>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Hey guys,<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">With the new CU Enterprise Attendant Console is there a way
to get phone status to show up automatically?<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">I can press “F2” to bring up the alternate
numbers and it will show the phone status (on hook, in a call, etc...) but it
won’t show up in the standard internal directory.<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Is it because CUEAC performs a direct database lookup? Is
there another fix to display the BLF status of the phone in the directory
without having to press “F2”.<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Thanks<o:p></o:p></p>
<p class="MsoNormal">Dana<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
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