I have hunt group configured to go to other hunt groups which is all working fine. After no answer I want it to go to Voicemail. So I configured the hunt pilot forward busy a CTI Port which is Configured to send calls to Voicemail. Problem is when I call the first Hunt group it goes to the second Hunt group when its should go to Voicemail I get a fast busy. <div>
<br></div><div>1st Hunt </div><div> |</div><div> |</div><div>2nd Hunt </div><div> |</div><div> |</div><div>Hunt Pilot of 2nd Hunt configured as Forward to Voicemail </div><div><br></div><div><br></div><div>
If I configure the CTI on the first Hunt group it does not fall over to the second hunt group. How can I get this to work right. </div><div><br></div><div><br></div><div>Thanks in advance !!</div><div><br></div><div><br></div>