<html><head><style type='text/css'>p { margin: 0; }</style></head><body><div style='font-family: Arial; font-size: 12pt; color: #000000'><P>Ed,</P>
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<P>I believe you were experiencing some SDL OOS issues a few weeks ago. Could you post exactly what your resolution was to fix this issue? I am noticing a lot of SDL link to remote application out of service notifications in my email box. Some general research on the topic suggests looking for issues in the network. I am wondering if you found an issue in your network and if so, what was it?</P>
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<P>Thanks,</P>
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<P>Tom</P>
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<P>----- Original Message -----<BR>From: "Edward Countryman" <Edward.Countryman@provena.org><BR>To: "Lelio Fulgenzi" <lelio@uoguelph.ca><BR>Cc: cisco-voip@puck.nether.net<BR>Sent: Wednesday, September 30, 2009 11:43:09 AM GMT -05:00 US/Canada Eastern<BR>Subject: Re: [cisco-voip] Unity out call notification<BR><BR></P>
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<P class=MsoNormal><SPAN style="FONT-SIZE: 11pt; COLOR: #1f497d; FONT-FAMILY: 'Calibri','sans-serif'">Even with the * in the table I cannot enter an 11 digit number preceded by a 9. I tried both the * and the 9??????????? But unity returns the same error “</SPAN><SPAN style="FONT-SIZE: 11pt; COLOR: #1f497d; FONT-FAMILY: 'Calibri','sans-serif'">Phone number does not fit dialing rules or your dialing permissions”</SPAN></P>
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<P class=MsoNormal><SPAN style="FONT-SIZE: 11pt; COLOR: #1f497d; FONT-FAMILY: 'Calibri','sans-serif'">Is there a setting somewhere that has to be changed to allow this type of out calling other the COS and restriction table?</SPAN><SPAN style="FONT-SIZE: 11pt; COLOR: #1f497d; FONT-FAMILY: 'Calibri','sans-serif'"></SPAN></P>
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<P class=MsoNormal><B><SPAN style="FONT-SIZE: 10pt; FONT-FAMILY: 'Tahoma','sans-serif'">From:</SPAN></B><SPAN style="FONT-SIZE: 10pt; FONT-FAMILY: 'Tahoma','sans-serif'"> Lelio Fulgenzi [mailto:lelio@uoguelph.ca] <BR><B>Sent:</B> Wednesday, September 30, 2009 10:17 AM<BR><B>To:</B> Countryman, Edward<BR><B>Cc:</B> cisco-voip@puck.nether.net<BR><B>Subject:</B> Re: [cisco-voip] Unity out call notification</SPAN></P></DIV></DIV>
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<P class=MsoNormal style="MARGIN-BOTTOM: 12pt"><SPAN style="FONT-SIZE: 10pt; COLOR: black; FONT-FAMILY: 'Verdana','sans-serif'">You'll definitely want to change that....* allows anything.<BR><BR>the format is a valid number and/or ?<BR><BR>so, 9??????????? would allow a 9 followed by 11 digits.<BR><BR><BR><BR>---<BR>Lelio Fulgenzi, B.A.<BR>Senior Analyst (CCS) * University of Guelph * Guelph, Ontario N1G 2W1<BR>(519) 824-4120 x56354 (519) 767-1060 FAX (JNHN)<BR>^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^<BR>"Bad grammar makes me [sic]" - Tshirt<BR><BR><BR>----- Original Message -----<BR>From: "Edward Countryman" <Edward.Countryman@provena.org><BR>To: "Lelio Fulgenzi" <lelio@uoguelph.ca><BR>Cc: cisco-voip@puck.nether.net<BR>Sent: Wednesday, September 30, 2009 11:05:01 AM GMT -05:00 US/Canada Eastern<BR>Subject: RE: [cisco-voip] Unity out call notification</SPAN></P>
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<P class=MsoNormal style="mso-margin-top-alt: auto; mso-margin-bottom-alt: auto"><SPAN style="FONT-SIZE: 11pt; COLOR: #1f497d; FONT-FAMILY: 'Calibri','sans-serif'">This is the first and only out call application from Unity</SPAN><SPAN style="COLOR: black"></SPAN></P>
<P class=MsoNormal style="mso-margin-top-alt: auto; mso-margin-bottom-alt: auto"><SPAN style="FONT-SIZE: 11pt; COLOR: #1f497d; FONT-FAMILY: 'Calibri','sans-serif'"></SPAN><SPAN style="COLOR: black"></SPAN> </P>
<P class=MsoNormal style="mso-margin-top-alt: auto; mso-margin-bottom-alt: auto"><SPAN style="FONT-SIZE: 11pt; COLOR: #1f497d; FONT-FAMILY: 'Calibri','sans-serif'">Do you know how the restriction table should be formatted to allow a 12 digit dial (i.e. 91xxxyyynnnn ) </SPAN><SPAN style="COLOR: black"></SPAN></P>
<P class=MsoNormal style="mso-margin-top-alt: auto; mso-margin-bottom-alt: auto"><SPAN style="FONT-SIZE: 11pt; COLOR: #1f497d; FONT-FAMILY: 'Calibri','sans-serif'"></SPAN><SPAN style="COLOR: black"></SPAN> </P>
<P class=MsoNormal style="mso-margin-top-alt: auto; mso-margin-bottom-alt: auto"><SPAN style="FONT-SIZE: 11pt; COLOR: #1f497d; FONT-FAMILY: 'Calibri','sans-serif'">Presently I have * which the doc says is a wild card</SPAN><SPAN style="COLOR: black"></SPAN></P>
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<P class=MsoNormal style="mso-margin-top-alt: auto; mso-margin-bottom-alt: auto"><B><SPAN style="FONT-SIZE: 10pt; COLOR: black; FONT-FAMILY: 'Tahoma','sans-serif'">From:</SPAN></B><SPAN style="FONT-SIZE: 10pt; COLOR: black; FONT-FAMILY: 'Tahoma','sans-serif'"> Lelio Fulgenzi [mailto:lelio@uoguelph.ca] <BR><B>Sent:</B> Wednesday, September 30, 2009 10:03 AM<BR><B>To:</B> Countryman, Edward<BR><B>Cc:</B> cisco-voip@puck.nether.net<BR><B>Subject:</B> Re: [cisco-voip] Unity out call notification</SPAN><SPAN style="COLOR: black"></SPAN></P></DIV></DIV>
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<P class=MsoNormal style="MARGIN-BOTTOM: 12pt; mso-margin-top-alt: auto"><SPAN style="FONT-SIZE: 10pt; COLOR: black; FONT-FAMILY: 'Verdana','sans-serif'">The class of service assigned to the user refers to particular restriction tables that dictate what numbers you can add. You will have to follow your dial plan rules, e.g. add a 9 and make sure your voice mail ports can dial out.<BR><BR>Be careful though, giving your voice mail ports LD access can be considered a potential toll fraud vulnerability.<BR><BR><BR>---<BR>Lelio Fulgenzi, B.A.<BR>Senior Analyst (CCS) * University of Guelph * Guelph, Ontario N1G 2W1<BR>(519) 824-4120 x56354 (519) 767-1060 FAX (JNHN)<BR>^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^<BR>"Bad grammar makes me [sic]" - Tshirt<BR><BR><BR>----- Original Message -----<BR>From: "Edward Countryman" <Edward.Countryman@provena.org><BR>To: cisco-voip@puck.nether.net<BR>Sent: Wednesday, September 30, 2009 10:58:50 AM GMT -05:00 US/Canada Eastern<BR>Subject: [cisco-voip] Unity out call notification<BR><BR></SPAN><SPAN style="COLOR: black"></SPAN></P>
<P class=MsoNormal style="mso-margin-top-alt: auto; mso-margin-bottom-alt: auto"><SPAN style="FONT-SIZE: 11pt; COLOR: #1f497d; FONT-FAMILY: 'Calibri','sans-serif'">I have an application where the user wants to be called on her Cell whenever a message is left in a particular mail box. Although I have unity calling extensions for other notifications Unity won’t let me enter the external number to call. I created a separate dialing restriction table and a separate COS for this application but unity continues to tell me “Phone number does not fit dialing rules or your dialing permissions” and will not let me even enter the number into the notification device page. We are unity 7.0</SPAN><SPAN style="COLOR: black"></SPAN></P>
<P class=MsoNormal style="mso-margin-top-alt: auto; mso-margin-bottom-alt: auto"><SPAN style="FONT-SIZE: 11pt; COLOR: #1f497d; FONT-FAMILY: 'Calibri','sans-serif'"> Anyone know what I am missing to make this work??</SPAN><SPAN style="COLOR: black"></SPAN></P>
<P class=MsoNormal style="mso-margin-top-alt: auto; mso-margin-bottom-alt: auto"><SPAN style="FONT-SIZE: 10pt; COLOR: black; FONT-FAMILY: 'Verdana','sans-serif'"><BR>_______________________________________________ cisco-voip mailing list cisco-voip@puck.nether.net https://puck.nether.net/mailman/listinfo/cisco-voip </SPAN><SPAN style="COLOR: black"></SPAN></P></DIV></DIV></DIV></DIV><BR>_______________________________________________ cisco-voip mailing list cisco-voip@puck.nether.net https://puck.nether.net/mailman/listinfo/cisco-voip </div></body></html>