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<p class=MsoNormal><span style='color:#1F497D'>Just tried it… same
results of no beeping on internal calls & no moh playing either.<o:p></o:p></span></p>
<p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p>
<div>
<p class=MsoNormal><b><span style='font-size:8.0pt;font-family:"Verdana","sans-serif";
color:#1F497D'>Hyoun Kim<o:p></o:p></span></b></p>
<p class=MsoNormal><span style='font-size:8.0pt;font-family:"Verdana","sans-serif";
color:#1F497D'>Network Administrator I<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:8.0pt;font-family:"Verdana","sans-serif";
color:#1F497D'>Charter Media - East Division<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:8.0pt;font-family:"Verdana","sans-serif";
color:#1F497D'><o:p> </o:p></span></p>
<p class=MsoNormal><span style='font-size:8.0pt;font-family:"Verdana","sans-serif";
color:#1F497D'>Email: Hyoun.Kim@chartercom.com<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:8.0pt;font-family:"Verdana","sans-serif";
color:#1F497D'>Office: 615.217.6245<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:8.0pt;font-family:"Verdana","sans-serif";
color:#1F497D'>Fax: 615.217.6255<o:p></o:p></span></p>
</div>
<p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p>
<div>
<div style='border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0in 0in 0in'>
<p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span></b><span
style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'> Bryan Spear
[mailto:bspear@adcomsolutions.com] <br>
<b>Sent:</b> Thursday, October 01, 2009 2:35 PM<br>
<b>To:</b> Kim, Hyoun S; cisco-voip@puck.nether.net<br>
<b>Subject:</b> RE: MoH on CME & Internal Network<o:p></o:p></span></p>
</div>
</div>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal><span style='color:#1F497D'>Try changing your multicast moh
port to 2100 instead of 2000.<o:p></o:p></span></p>
<p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p>
<div>
<p class=MsoNormal><span style='color:#1F497D'>Bryan Spear<o:p></o:p></span></p>
<p class=MsoNormal><span style='color:#1F497D'>Network Engineer<o:p></o:p></span></p>
<p class=MsoNormal><span style='color:#1F497D'>(770) 246-8229 DID<o:p></o:p></span></p>
<p class=MsoNormal><span style='color:#1F497D'>(404) 935-2895 Cell<o:p></o:p></span></p>
</div>
<p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p>
<div>
<div style='border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0in 0in 0in'>
<p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span></b><span
style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'> cisco-voip-bounces@puck.nether.net
[mailto:cisco-voip-bounces@puck.nether.net] <b>On Behalf Of </b>Kim, Hyoun S<br>
<b>Sent:</b> Thursday, October 01, 2009 3:30 PM<br>
<b>To:</b> cisco-voip@puck.nether.net<br>
<b>Subject:</b> [cisco-voip] MoH on CME & Internal Network<o:p></o:p></span></p>
</div>
</div>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal>I’m running CME 7.0 and have a question on MoH.<o:p></o:p></p>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal>I’ve successfully changed my music-on-hold for my VoIP
system. However, my manager has told me he wants to play the
music-on-hold file for internal calls as well. Previously, the phone
would just beep to remind you that you have a call on hold (for internal
calls). For outside calls, the MoH plays fine.<o:p></o:p></p>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal>I’ve read that in order to play MoH for the internal
network, you have to do it through multicast. So on my router, I did the
following:<o:p></o:p></p>
<p class=MsoNormal>----------------------<o:p></o:p></p>
<p class=MsoNormal>ip multicast-routing<o:p></o:p></p>
<p class=MsoNormal>!<o:p></o:p></p>
<p class=MsoNormal>Interface GigabitEthernet0/0<o:p></o:p></p>
<p class=MsoNormal>ip pim dense-mode (also did sparse-dense-mode)<o:p></o:p></p>
<p class=MsoNormal>!<o:p></o:p></p>
<p class=MsoNormal>ccm-manager music-on-hold<o:p></o:p></p>
<p class=MsoNormal>!<o:p></o:p></p>
<p class=MsoNormal>telephony-sevice<o:p></o:p></p>
<p class=MsoNormal>moh On-Hold-Rev2.wav<o:p></o:p></p>
<p class=MsoNormal>multicast moh 239.1.1.1 port 2000 (I’ve also tried
239.1.1.3, 5, etc)<o:p></o:p></p>
<p class=MsoNormal>----------------------<o:p></o:p></p>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal>Things to note: All entries in ephone-dn have
“multicast-moh” enabled.<o:p></o:p></p>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal>What am I missing here? When I make the above changes,
our phones quit “beeping” when internal calls are placed on
hold. When I remove the ‘multicast moh 239.1.1.1 port 2000’
line, our phones beep again internally when on hold.<o:p></o:p></p>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal>Any help would be appreciated.<o:p></o:p></p>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal>-Hyoun<o:p></o:p></p>
<p class=MsoNormal align=right style='text-align:right'><span style='color:
#717074'><o:p> </o:p></span></p>
<p class=MsoNormal align=right style='text-align:right'><span style='color:
#717074'><o:p> </o:p></span></p>
<p class=MsoNormal align=right style='text-align:right'><span style='color:
#717074'><img width=132 height=32 id="Picture_x0020_1"
src="cid:image001.jpg@01CA42A5.0CE790E0" alt="2C_CharLogo_Tag_CMYK"><o:p></o:p></span></p>
<div class=MsoNormal align=center style='text-align:center'><span
style='color:#717074'>
<hr size=4 width="100%" noshade style='color:#7FA2B8' align=center>
</span></div>
<p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Verdana","sans-serif";
color:#717074'>Hyoun Kim</span></b><b><span style='font-size:10.0pt;font-family:
"Verdana","sans-serif";color:#7FA2B8'> •</span></b><b><span
style='font-family:"Verdana","sans-serif";color:#717074'> </span></b><span
style='font-size:8.0pt;font-family:"Verdana","sans-serif";color:#717074'>Network
Administrator I – East Division</span><span style='font-family:"Verdana","sans-serif";
color:#717074'><o:p></o:p></span></p>
<p class=MsoNormal align=right style='text-align:right'><span style='font-size:
8.0pt;font-family:"Verdana","sans-serif";color:#717074'>640 Broadmor Blvd</span><span
style='font-size:10.0pt;font-family:"Verdana","sans-serif";color:#717074'> </span><b><span
style='font-family:"Verdana","sans-serif";color:#7FA2B8'>• </span></b><span
style='font-size:8.0pt;font-family:"Verdana","sans-serif";color:#717074'>Suite
80</span><span style='font-size:10.0pt;font-family:"Verdana","sans-serif";
color:#717074'> </span><b><span style='font-family:"Verdana","sans-serif";
color:#7FA2B8'>• </span></b><span style='font-size:8.0pt;font-family:
"Verdana","sans-serif";color:#717074'>Murfreesboro, TN 37129</span><span
style='font-size:10.0pt;font-family:"Verdana","sans-serif";color:#717074'><o:p></o:p></span></p>
<p class=MsoNormal align=right style='text-align:right'><span style='font-size:
10.0pt;font-family:"Wingdings 2";color:#717074'>'</span><span style='font-size:
8.0pt;font-family:"Verdana","sans-serif";color:#717074'> 615.217.6245</span><span
style='font-size:10.0pt;font-family:"Verdana","sans-serif";color:#717074'> </span><b><span
style='font-family:"Verdana","sans-serif";color:#7FA2B8'>• </span></b><span
style='font-size:10.0pt;font-family:"Wingdings 2";color:#717074'>'</span><span
style='font-size:10.0pt;font-family:"Verdana","sans-serif";color:#717074'> </span><span
style='font-size:8.0pt;font-family:"Verdana","sans-serif";color:#717074'>859.312.6941</span><span
style='font-size:10.0pt;font-family:"Verdana","sans-serif";color:#7FA2B8'> </span><b><span
style='font-family:"Verdana","sans-serif";color:#7FA2B8'>•</span></b><span
style='font-size:10.0pt;font-family:"Verdana","sans-serif";color:#717074'> </span><span
style='font-size:10.0pt;font-family:"Wingdings 2";color:#717074'>7</span><span
style='font-family:"Verdana","sans-serif";color:#717074'> </span><span
style='font-size:8.0pt;font-family:"Verdana","sans-serif";color:#717074'>615.217.6255</span><span
style='font-size:10.0pt;font-family:"Verdana","sans-serif";color:#717074'> </span><b><span
style='font-family:"Verdana","sans-serif";color:#7FA2B8'>• </span></b><span
style='font-size:10.0pt;font-family:Wingdings;color:#717074'>*</span><span
style='font-size:10.0pt;font-family:"Verdana","sans-serif";color:#717074'> </span><span
style='font-size:8.0pt;font-family:"Verdana","sans-serif";color:#717074'>Hyoun.Kim@chartercom.com</span><span
style='font-size:10.0pt;font-family:"Verdana","sans-serif";color:#717074'><o:p></o:p></span></p>
<p class=MsoNormal><o:p> </o:p></p>
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