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How about a little more insight on what products, call flows, and
functions you are using?<br>
<br>
In general:<br>
<br>
Consult Transfer:<br>
answer inbound call<br>
initiate transfer<br>
(once this call goes into connected state it is technically possible to
pass DTMF to the destination)<br>
complete transfer<br>
at this point the transferring party is completely out the call flow
and cannot pass DTMF to anyone<br>
<br>
Blind Transfer:<br>
Answer inbound call<br>
initiate transfer and specify destination<br>
In this scenario there is no opportunity to pass DTMF to the destination<br>
<br>
/Wes<br>
<br>
On Thursday, October 01, 2009 12:33:40 PM, Jim Reed
<a class="moz-txt-link-rfc2396E" href="mailto:jreed@swiftnews.com"><jreed@swiftnews.com></a> wrote:<br>
<blockquote cite="mid:C6EA3604.29F8E%25jreed@swiftnews.com" type="cite">
<title>Sending Digits from a Script to a Unity Mailbox</title>
<font size="4"><font face="Verdana, Helvetica, Arial"><span
style="font-size: 14px;"><b>Okay, all you geniuses out there -- and
you know who you are -- here is what I am wondering if one can do.<br>
<br>
I know I can transfer a caller from a script directly to a Unity
mailbox, call handler, etc. What I would like to do is wait two (2)
seconds and send a digit to that mailbox, call handler, etc., from the
script just as if the caller had pressed a digit for caller input. Can
this be done or if once the initial transfer is done is there no longer
any communication possible between the script and Unity?<br>
<br>
Thank You...<br>
</b></span></font></font><font face="Verdana, Helvetica, Arial"><b><font
size="2"><span style="font-size: 10px;">-- <br>
Jim Reed<br>
Technology Wrangler<br>
Swift Communications, Inc.<br>
970-683-5646 (Direct)<br>
775-772-7666 (Cell)<br>
<br>
Quando omni flunkus moritati<br>
"When all else fails, play dead"<br>
Red Green - President: Possum Lodge<br>
(Thanks for this one, Bill W.)<br>
<br>
</span></font></b></font>
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