take a look at this bug<br><br><a href="http://tools.cisco.com/Support/BugToolKit/search/getBugDetails.do?method=fetchBugDetails&bugId=CSCse37151">http://tools.cisco.com/Support/BugToolKit/search/getBugDetails.do?method=fetchBugDetails&bugId=CSCse37151</a><br>
<br><table width="100%" border="0" cellpadding="5" cellspacing="2"><tbody><tr><td colspan="2" style="padding: 8px; font-size: 88%;"><span><strong>IPPM: Phone displays XML Parse Error when accessing Contact List </strong>
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<b>Symptom:XML Parser Error on phone when "Prompt" element contains 32 characters.<br><br>"Prompt"
element can show up in many XML objects supported by Cisco phones, such
as CiscoIPPhoneInput, CiscoIPPhoneMenu, etc. According to XML schema,
the maximum number of characters contained in "Prompt" element is 32.
Therefore <br><br> abceefghijklmnopqrstuvwxyz123456 should not cause any problem.<br><br>This defect talks about the problem where the above causes phone to show XML Parse Error.<br><br></b><br><br><b>Conditions: See Symptom</b><br>
<br><b>Workaround:Shorten the length to 31 or less.</b><br><br><b>Further Problem Description:</b></span></td></tr></tbody></table><br><br><div class="gmail_quote">2009/10/1 Andre <span dir="ltr"><<a href="mailto:abrenes@spcinternacional.com">abrenes@spcinternacional.com</a>></span><br>
<blockquote class="gmail_quote" style="border-left: 1px solid rgb(204, 204, 204); margin: 0pt 0pt 0pt 0.8ex; padding-left: 1ex;">Cristobal,<br>
<br>
the version is 7.02<br>
<br>
Regards,<br>
<br>
André<br>
<div><div></div><div class="h5"><br>
On Thu, 2009-10-01 at 10:50 -0700, Cristobal Priego wrote:<br>
> What is the exact version of your CUCM server ?<br>
><br>
><br>
><br>
> 2009/10/1 Andre <<a href="mailto:abrenes@spcinternacional.com">abrenes@spcinternacional.com</a>><br>
> Hi Cristobal,<br>
><br>
> yes I enable EM on the phone.<br>
><br>
> Regards,<br>
><br>
> Andre<br>
><br>
><br>
><br>
> On Thu, 2009-10-01 at 10:44 -0700, Cristobal Priego wrote:<br>
> > Did you enable EM on the phones?<br>
> ><br>
> > 2009/10/1 Andre <<a href="mailto:abrenes@spcinternacional.com">abrenes@spcinternacional.com</a>><br>
> > Hi experts,<br>
> ><br>
> > I enable extension mobility in our CUCM 7.0. For<br>
> some reason,<br>
> > every time<br>
> > I press the service button, I get the next error:<br>
> ><br>
> > XML Error [4]: Parse Error<br>
> ><br>
> > I tried to loggin from different IP phones models,<br>
> even I<br>
> > restart the<br>
> > TFTP and E.M service but the problem still.<br>
> ><br>
> > Regards<br>
> > --<br>
> > André Brenes<br>
> ><br>
> > _______________________________________________<br>
> > cisco-voip mailing list<br>
> > <a href="mailto:cisco-voip@puck.nether.net">cisco-voip@puck.nether.net</a><br>
> > <a href="https://puck.nether.net/mailman/listinfo/cisco-voip" target="_blank">https://puck.nether.net/mailman/listinfo/cisco-voip</a><br>
> ><br>
><br>
> --<br>
> André Brenes Vargas<br>
> Tel: +506 2296-0008<br>
> Ext: 1137<br>
><br>
><br>
</div></div>--<br>
<div><div></div><div class="h5">André Brenes Vargas<br>
Tel: +506 2296-0008<br>
Ext: 1137<br>
<br>
</div></div></blockquote></div><br>