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<p class=MsoNormal><span style='color:#1F497D'>Try changing your multicast moh
port to 2100 instead of 2000.<o:p></o:p></span></p>

<p class=MsoNormal><span style='color:#1F497D'><o:p>&nbsp;</o:p></span></p>

<div>

<p class=MsoNormal><span style='color:#1F497D'>Bryan Spear<o:p></o:p></span></p>

<p class=MsoNormal><span style='color:#1F497D'>Network Engineer<o:p></o:p></span></p>

<p class=MsoNormal><span style='color:#1F497D'>(770) 246-8229 DID<o:p></o:p></span></p>

<p class=MsoNormal><span style='color:#1F497D'>(404) 935-2895 Cell<o:p></o:p></span></p>

</div>

<p class=MsoNormal><span style='color:#1F497D'><o:p>&nbsp;</o:p></span></p>

<div>

<div style='border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0in 0in 0in'>

<p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span></b><span
style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>
cisco-voip-bounces@puck.nether.net [mailto:cisco-voip-bounces@puck.nether.net] <b>On
Behalf Of </b>Kim, Hyoun S<br>
<b>Sent:</b> Thursday, October 01, 2009 3:30 PM<br>
<b>To:</b> cisco-voip@puck.nether.net<br>
<b>Subject:</b> [cisco-voip] MoH on CME &amp; Internal Network<o:p></o:p></span></p>

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</div>

<p class=MsoNormal><o:p>&nbsp;</o:p></p>

<p class=MsoNormal>I&#8217;m running CME 7.0 and have a question on MoH.<o:p></o:p></p>

<p class=MsoNormal><o:p>&nbsp;</o:p></p>

<p class=MsoNormal>I&#8217;ve successfully changed my music-on-hold for my VoIP
system.&nbsp; However, my manager has told me he wants to play the
music-on-hold file for internal calls as well.&nbsp; Previously, the phone
would just beep to remind you that you have a call on hold (for internal
calls).&nbsp; For outside calls, the MoH plays fine.<o:p></o:p></p>

<p class=MsoNormal><o:p>&nbsp;</o:p></p>

<p class=MsoNormal>I&#8217;ve read that in order to play MoH for the internal
network, you have to do it through multicast.&nbsp; So on my router, I did the
following:<o:p></o:p></p>

<p class=MsoNormal>----------------------<o:p></o:p></p>

<p class=MsoNormal>ip multicast-routing<o:p></o:p></p>

<p class=MsoNormal>!<o:p></o:p></p>

<p class=MsoNormal>Interface GigabitEthernet0/0<o:p></o:p></p>

<p class=MsoNormal>ip pim dense-mode (also did sparse-dense-mode)<o:p></o:p></p>

<p class=MsoNormal>!<o:p></o:p></p>

<p class=MsoNormal>ccm-manager music-on-hold<o:p></o:p></p>

<p class=MsoNormal>!<o:p></o:p></p>

<p class=MsoNormal>telephony-sevice<o:p></o:p></p>

<p class=MsoNormal>moh On-Hold-Rev2.wav<o:p></o:p></p>

<p class=MsoNormal>multicast moh 239.1.1.1 port 2000 (I&#8217;ve also tried
239.1.1.3, 5, etc)<o:p></o:p></p>

<p class=MsoNormal>----------------------<o:p></o:p></p>

<p class=MsoNormal><o:p>&nbsp;</o:p></p>

<p class=MsoNormal>Things to note:&nbsp; All entries in ephone-dn have
&#8220;multicast-moh&#8221; enabled.<o:p></o:p></p>

<p class=MsoNormal><o:p>&nbsp;</o:p></p>

<p class=MsoNormal>What am I missing here?&nbsp; When I make the above changes,
our phones quit &#8220;beeping&#8221; when internal calls are placed on
hold.&nbsp; When I remove the &#8216;multicast moh 239.1.1.1 port 2000&#8217;
line, our phones beep again internally when on hold.<o:p></o:p></p>

<p class=MsoNormal><o:p>&nbsp;</o:p></p>

<p class=MsoNormal>Any help would be appreciated.<o:p></o:p></p>

<p class=MsoNormal><o:p>&nbsp;</o:p></p>

<p class=MsoNormal>-Hyoun<o:p></o:p></p>

<p class=MsoNormal align=right style='text-align:right'><span style='color:
#717074'><o:p>&nbsp;</o:p></span></p>

<p class=MsoNormal align=right style='text-align:right'><span style='color:
#717074'><o:p>&nbsp;</o:p></span></p>

<p class=MsoNormal align=right style='text-align:right'><span style='color:
#717074'><img width=132 height=32 id="Picture_x0020_1"
src="cid:image001.jpg@01CA42AD.DB6E8830" alt="2C_CharLogo_Tag_CMYK"><o:p></o:p></span></p>

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style='color:#717074'>

<hr size=4 width="100%" noshade style='color:#7FA2B8' align=center>

</span></div>

<p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Verdana","sans-serif";
color:#717074'>Hyoun Kim</span></b><b><span style='font-size:10.0pt;font-family:
"Verdana","sans-serif";color:#7FA2B8'> &#8226;</span></b><b><span
style='font-family:"Verdana","sans-serif";color:#717074'> </span></b><span
style='font-size:8.0pt;font-family:"Verdana","sans-serif";color:#717074'>Network
Administrator I &#8211; East Division</span><span style='font-family:"Verdana","sans-serif";
color:#717074'><o:p></o:p></span></p>

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style='font-family:"Verdana","sans-serif";color:#7FA2B8'>&#8226; </span></b><span
style='font-size:8.0pt;font-family:"Verdana","sans-serif";color:#717074'>Suite
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style='font-size:10.0pt;font-family:"Verdana","sans-serif";color:#717074'><o:p></o:p></span></p>

<p class=MsoNormal align=right style='text-align:right'><span style='font-size:
10.0pt;font-family:"Wingdings 2";color:#717074'>'</span><span style='font-size:
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style='font-family:"Verdana","sans-serif";color:#7FA2B8'>&#8226;</span></b><span
style='font-size:10.0pt;font-family:"Verdana","sans-serif";color:#717074'> </span><span
style='font-size:10.0pt;font-family:"Wingdings 2";color:#717074'>7</span><span
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style='font-size:10.0pt;font-family:"Verdana","sans-serif";color:#717074'> </span><b><span
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style='font-size:8.0pt;font-family:"Verdana","sans-serif";color:#717074'>Hyoun.Kim@chartercom.com</span><span
style='font-size:10.0pt;font-family:"Verdana","sans-serif";color:#717074'><o:p></o:p></span></p>

<p class=MsoNormal><o:p>&nbsp;</o:p></p>

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